Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5 star property
3.5-star hotel near Donald E. Stephens Convention Center

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Premium bedding, in-room safe, desk, blackout drapes
3 restaurants, breakfast served
Lobby
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5440 N River Rd, Rosemont, IL, 60018
  • Place, Fashion Outlets of Chicago
    ‪2 min walk‬
  • Place, Rosemont Theatre
    ‪2 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

Executive Suite, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(147 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(214 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (CEO)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.6 out of 10
Excellent
(21 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Rosemont

Near the airport.With a stay at this Rosemont hotel, you'll be steps from Rosemont Theatre and a 5-minute walk from Fashion Outlets of Chicago. Donald E. Stephens Convention Center and Parkway Bank Park Entertainment District are also within half a mile (1 km).

What's nearby

  • Fashion Outlets of Chicago - 2 min walk - 0.2 km
  • Rosemont Theatre - 2 min walk - 0.2 km
  • Donald E. Stephens Convention Center - 5 min walk - 0.4 km
  • Parkway Bank Park Entertainment District - 5 min walk - 0.5 km
  • The Dome at the Parkway Bank Sports Complex - 14 min walk - 1.2 km

Getting around

  • Rosemont Station - 10 min walk
  • Rosemont Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 12 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Kings Dining & Entertainment - ‬7 min walk
  • ‪Bub City - ‬6 min walk
  • ‪Basil's Kitchen - ‬4 min walk
  • ‪Gibsons Bar & Steakhouse - ‬4 min walk

About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5-star hotel near Donald E. Stephens Convention Center
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers its guests an indoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and 27 meeting rooms are available. Event space at this hotel measures 55000 square feet (5110 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

  • 503 guestrooms or units
  • 14 levels
  • 3 dining venues
  • Meeting rooms
  • 55000 sq ft of conference space
  • 5110 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers 503 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 PM
  • Self parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24.42 per person
  • Self parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1597 out of 2703 reviews
Rating 8 - Good. 614 out of 2703 reviews
Rating 6 - Okay. 286 out of 2703 reviews
Rating 4 - Poor. 110 out of 2703 reviews
Rating 2 - Terrible. 96 out of 2703 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. Well kept except the hangers.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eswari

Stayed 1 night in Sep 2025

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I appreciated the helpfulness of the airport shuttle driver as I had 4 bags that included materials for a conference. The gym needs a better bike -- they only have an old recumbent bike. Overall, hotel staff is very accomodating.
Stayed 3 nights in Oct 2025

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and beautiful very comfy bed enjoyed my stay definitely staying again
Stayed 1 night in Oct 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel experience and the room was amazing. So much to offer around the area as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were able to get a to-go dinner even though it was 10 min before closing.
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff. I like being across the street from the Fashion Outlet Shopping Mall.
Stayed 1 night in Sep 2025

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and shuttle helps getting to the airport. Big savings on Uber. Happen to be during both a family reunion (not mine) and cosplay convention. It was high energy and lively.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy, Sellersburg

Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and right next to the theater.
Stayed 1 night in Oct 2025

2/10 Terrible

kylie, OFallon

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Staff & service
Overall, the trip was great. The check in process was super easy and quick. One thing that bothered me was the next day finding a condom under the phone (it wasn't ours)! Thankfully we were checking out at that time.
Stayed 1 night in Oct 2025

10/10 Excellent

Colton James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Oct 2025

6/10 Okay

Richard

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Maxine

Stayed 1 night in Oct 2025

8/10 Good

Rosa

Stayed 1 night in Sep 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

carrie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not clean upon when we checked in at 11 pm at night. The mirror in our room had words written in dust on it - the letter "B" and swirls. We were not permitted check in until after check in times and the shuttle never ran to or from airport to name a few issues.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

The bed was super comfortable, the bathroom very clean, desk staff friendly and helpful. Parking was a bit of a pain because it was a busy weekend when I was there, but it’s probably always that way since it’s near O’Hare.
Exterior from parking lot
Room
Decor with coffee
Bathroom cubbie
Stayed 2 nights in Oct 2025

10/10 Excellent

rachel

Stayed 1 night in Oct 2025