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Omni Chicago Hotel

4.5 star property
4.5-star luxury hotel near Harry Potter Shop Chicago

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Photo gallery for Omni Chicago Hotel

Breakfast and dinner served
Lobby
Banquet hall
Superior Suite, 1 King Bed
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Breakfast available
  • Laundry
  • Free WiFi

Explore the area

View in a map
676 N Michigan Ave, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Chicago Riverwalk
    ‪12 min walk‬
  • Place, Millennium Park
    ‪17 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for One Bedroom Suite with King Bed & Sofa Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Suite with King Bed & Sofa Bed

8.0 out of 10
Very good
(12 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite Governors 1 King Bed

Luxury Suite Governors 1 King Bed

Luxury Suite Governors 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Executive Suite with Sofa Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Executive Suite with Sofa Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Deluxe Suite with Roll in Shower 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Accessible Deluxe Suite with Roll in Shower 1 Queen Bed

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Suite with 2 Double Beds & Sofa Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Suite with 2 Double Beds & Sofa Bed

9.6 out of 10
Exceptional
(84 reviews)
  • 37 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for One Bedroom Suite 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Suite 1 King Bed

9.4 out of 10
Exceptional
(190 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite King Bed & Sofa Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Corner Suite King Bed & Sofa Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Deluxe Suite 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Accessible Deluxe Suite 1 Queen Bed

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Chicago

Downtown Chicago stay.A stay at this Downtown Chicago hotel places you steps from Harry Potter Shop Chicago and within a 5-minute walk of Michigan Avenue. Also, Chicago Riverwalk is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Water Tower Place - 3 min walk - 0.3 km
  • Chicago Riverwalk - 12 min walk - 1.1 km
  • Millennium Park - 17 min walk - 1.5 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Chicago Station (Red Line) - 6 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 49 min drive

Restaurants

  • ‪Starbucks Reserve Roastery - ‬1 min walk
  • ‪676 Restaurant & Bar - ‬1 min walk
  • ‪Gino's East - ‬3 min walk
  • ‪Giordano's - ‬2 min walk
  • ‪Beatrix - ‬3 min walk

About this property

Omni Chicago Hotel

4.5-star luxury hotel near Harry Potter Shop Chicago
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Omni Chicago Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 347 guestrooms or units
  • 25 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1990
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Omni Chicago Hotel offers 347 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

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Exterior
InterContinental Chicago Magnificent Mile by IHG
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Microwave on request
  • Mini-fridge
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 89.49 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 10 to 50 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 29.36 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 50 for adults, and USD 5 to 25 for children
  • Valet parking fee: USD 89.49 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chicago Hotel Omni
Chicago Omni
Chicago Omni Hotel
Hotel Omni Chicago
Omni Chicago
Omni Chicago Suites Magnificent Mile
Omni Hotel Chicago
Omni Chicago Hotel Hotel
Omni Chicago Hotel Chicago
Omni Chicago Hotel Hotel Chicago
Omni Chicago Suites Magnificent Mile

Omni Chicago Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1130 out of 1589 reviews
Rating 8 - Good. 288 out of 1589 reviews
Rating 6 - Okay. 92 out of 1589 reviews
Rating 4 - Poor. 43 out of 1589 reviews
Rating 2 - Terrible. 36 out of 1589 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donald, DAVIDSON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Heart of the city stay

The hotel was located in a wonderful part of the city with easy access to all the best sights. The staff were beyond friendly, helpful, and warm. The gym was great. The food in the restaurant tasty. Such a comfortable stay in the heart of the city.
Stayed 4 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Amenities
Awesome
Stayed 3 nights in Jul 2025

2/10 Terrible

Todd

Disliked: Staff & service
A disappointing and deceptive experience. I feel completely scammed by the Omni Hotel Chicago. I reserved a specific room—a King Corner Suite—because it offered the space and accommodations I needed for medical reasons. When I arrived late at night, exhausted and traveling with my daughter, they had given away my reserved room and placed us in a smaller, less expensive one that didn’t meet our needs. They offered to waive a small service fee (about $60 on a $1200 reservation) as compensation—which felt like a token gesture—and even promised a bottle of wine, only to backtrack and tell me I could go to the restaurant and order one myself. Seriously? Worst of all, they are still charging me the higher rate for the first night even though they downgraded my room. They’re blaming Expedia, claiming they are not required to honor my reservation since it was through a third party app and refusing to take responsibility for their own hotel giving away my room. This is not the level of service you expect from a luxury hotel. I booked in good faith and was met with excuses, broken promises, and no real effort to make things right. I won’t be staying with Omni again and I recommend others think twice before doing so.
Stayed 2 nights in Jul 2025

6/10 Okay

Karl

Travelled with family
Disliked: Amenities
No comments
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shannan

Stayed 1 night in Jul 2025

8/10 Good

Guangxiao

Stayed 5 nights in Jul 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with friendly staff and an updated feel. I upgraded the room to one that was larger with a separate sitting area and it was still a little less than the near by competitions regular rooms. My wife and I will definitely be staying here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Proongmas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in , staff was helpful and friendly
Stayed 1 night in Jul 2025

10/10 Excellent

karine

Stayed 1 night in Jul 2025

6/10 Okay

Rachelle

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay however, our biggest issue was that there were no mattress covers on the mattresses! Also, the pillows were so uncomfortable, I had neck cramps.
Stayed 4 nights in Jul 2025

10/10 Excellent

Richard, Midlothian

Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about it
Stayed 2 nights in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Food + Staff is where Omni Shines

Enjoyed our stay overall at the Omni Chicago Hotel. We were on the 16th floor and it was quiet noisey with muscle cars speeding around and ambulances on their way to the nearby hospital. Room could use a bit of TLC (carpet restretched/replaced, ceiling cleaned in bathroom from excessive condensation, etc). Where the hotel really shined for us was the staff and restaurant. We absolutely loved all our meals at the restaurant. The food was amazing, from the pizzas to the breakfast steak and eggs, coconut chia pudding, french toast, burger, ceasar salad... all of it. We also really enjoyed the staff, but especially Moham the doorman. He was great with the kids and interacting, and always with a genuine smile. Really wish we got to say goodbye the day we left!
Stayed 4 nights in Jul 2025

10/10 Excellent

Braxton

Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Stayed 2 nights in Jul 2025

10/10 Excellent

nancy

Liked: Cleanliness, amenities, property conditions & facilities
Every part of our stay was exceptional
Stayed 2 nights in Jul 2025

10/10 Excellent

Calita

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Stayed 2 nights in Jul 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness
Soooo loud. Outdated. Met our needs but won’t come back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shahsultan

Stayed 3 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025