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Omni Chicago Hotel

4.5-star property
676 N Michigan Ave, Chicago, IL 1-855-887-0424
4.5 out of 5
Excellent!
See all 11 travelocity Reviews

"Excellent location, good property condition and friendly staff. " More

By a verified traveller on Mon 13 Nov 2023

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Hotel Description

Hotel near Michigan Avenue in Chicago

Downtown Chicago stay

Within a 15-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and Chicago Riverwalk. Millennium Park and Navy Pier are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and valet parking. A communal living room, express check-out, and a computer station are also on offer.

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $301* Per night/room 11 May - 12 May

Deluxe Suite, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Suite

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Omni Chicago Hotel ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Omni Chicago Hotel

Everyone (4) Couples (2) Family (5)
2 out of 5

Posted by on 17 Dec. 2023

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Comment from Hotel Management

27 Dec. 2023 by Joanna

Thank you for your feedback. We will be addressing your concerns.

5 out of 5
Excellent location, good property condition and friendly staff.

Posted by on 13 Nov. 2023

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Comment from Hotel Management

13 Nov. 2023 by Joanna

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 5 Dec. 2022

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Comment from Hotel Management

2 Apr. 2023 by Assistant Front Office Manager

Thank you for the amazing feedback!

5 out of 5

Posted by on 6 Sep. 2022

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Comment from Hotel Management

2 Apr. 2023 by Assistant Front Office Manager

Thank you for the amazing feedback!

5 out of 5

Posted by on 6 Mar. 2022

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Comment from Hotel Management

13 Oct. 2022 by Assistant Front Office Manager

Thank you so much for the perfect rating, we hope you enjoyed your time at Omni Chicago!

4 out of 5
The staff was amazing and very accommodating. Travelocity overbooked the rooms so I am very disappointed in Travelocity for little regard you have for a reservation. It was a special birthday for my daughter. The people at Omni, however we’re exceptional and I really appreciate them doing so much to try to make up for Travelocity’s huge blunder

Posted by on 24 Oct. 2021

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Comment from Hotel Management

13 Oct. 2022 by Assistant Front Office Manager

We are so happy to hear things worked out for you. We hope you enjoyed your stay at Omni Chicago and your daughter had an amazing birthday!

4 out of 5
Very conscientious staff

Posted by , from WAYNE on 9 Oct. 2021

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Comment from Hotel Management

13 Oct. 2021 by Justin Garcia

Thank you for staying with us.

5 out of 5
This hotel went above and beyond. They definitely want to keep their guests happy. The rooms were beautiful. The location was awesome. We will definitely stay again.

Posted by on 19 Aug. 2021

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Comment from Hotel Management

13 Oct. 2021 by Justin Garcia

Thank you for staying with us.

5 out of 5
Hotel Staff was very attentive and accommodating. Room was very clean and quiet.

Posted by on 3 Aug. 2021

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Comment from Hotel Management

13 Oct. 2022 by Assistant Front Office Manager

We are so glad to see you enjoyed your stay. We appreciate the perfect 5/5 rating!

4 out of 5
There is no self-park option near by. You can only valet park close by. It’s right next to Starbucks and so morning treats were easy.

Posted by on 9 Jun. 2021

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Comment from Hotel Management

13 Oct. 2022 by Assistant Front Office Manager

We are so glad you enjoyed your stay, we hope to have you again in the future!

About the Omni Chicago Hotel

Location 676 N Michigan Ave, Chicago, IL 60611

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Omni Chicago Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available. Smoking is allowed in designated areas at this Chicago hotel.

  • 1 building
  • 347 guestrooms or units
  • 25 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1990
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Sofa bed
  • Microwave (on request)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.5 km / 0.9 mi)
  • Metro station: Chicago Station (Red Line) (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Omni Chicago Hotel offers 347 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.

676 Restaurant and Bar - This restaurant serves breakfast and dinner.

676 Bar - This bar serves dinner only. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Children stay free 17
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 29.35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10–50 for adults, and USD 5–25 for children
  • Valet parking fee: USD 76 per night (in/out privileges)
  • Nearby parking fee: USD 50.00 per night (525 ft away)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 12:30 PM and 4:00 PM
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Hotel Omni
  • Chicago Omni
  • Chicago Omni Hotel
  • Hotel Omni Chicago
  • Omni Chicago
  • Omni Chicago Suites Magnificent Mile
  • Omni Hotel Chicago
  • Omni Chicago Hotel Hotel
  • Omni Chicago Hotel Chicago
  • Omni Chicago Hotel Hotel Chicago
  • Omni Chicago Suites Magnificent Mile

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.