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The Willows Hotel

3.0 star property
3-star boutique hotel near Lake Michigan

Choose dates to view prices

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Dining
Lobby
Front of property
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
555 W Surf St, Chicago, IL, 60657
  • Place, Lincoln Park
    ‪5 min walk‬
  • Place, Lincoln Park Zoo
    ‪3 min drive‬
  • Place, Wrigley Field
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, desk, blackout drapes

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (Small)

Premium bedding, minibar, desk, blackout drapes

Room, 1 Queen Bed (Small)

7.8 out of 10
Good
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the area

Chicago

Lakeview stay.A stay at this Lakeview hotel places you within half a mile (1 km) of Lake Michigan and 2 miles (3 km) of Wrigley Field. Also, Lincoln Park is within half a mile (1 km) and Vic Theatre is within 2 miles (3 km).

What's nearby

  • Lincoln Park - 5 min walk - 0.5 km
  • Vic Theatre - 14 min walk - 1.3 km
  • DePaul University-Lincoln Park - 19 min walk - 1.6 km
  • Lincoln Park Zoo - 3 min drive - 1.8 km
  • Wrigley Field - 4 min drive - 2.2 km

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 48 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Le Petit Marcel - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪The Crepe Shop - ‬3 min walk
  • ‪Jimmy John's - ‬3 min walk

About this property

The Willows Hotel

3-star boutique hotel near Lake Michigan
As a guest of The Willows Hotel, you'll find a vending machine, coffee/tea in a common area, and concierge services. WiFi is free in public spaces. The boutique The Willows Hotel also features a fireplace in the lobby, complimentary use of a nearby fitness facility, and a front-desk safe.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 4 levels
  • Built in 1906
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Fireplace in lobby
  • Elevator
  • No smoking on site
The Willows Hotel offers 55 accommodations with minibars and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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  • Free WiFi
  • Air conditioning
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The price is CA $264
CA $310 total
includes taxes & fees
Jun 22 - Jun 23
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 26 per day)

Food and drink

  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 26 per day (300 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation.

Property is also known as

Hotel Willows

Willows Chicago

Willows Hotel

Willows Hotel Chicago

The Willows Hotel Hotel

The Willows Hotel Chicago

The Willows Hotel Hotel Chicago

Frequently asked questions

How close is The Willows Hotel to the airport?

The Willows Hotel is 16.6 mi (49-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at The Willows Hotel?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at The Willows Hotel on Jun 22, 2026 start from CA $224, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Willows Hotel have an airport shuttle?

Airport shuttle services are not available at The Willows Hotel.

How close is The Willows Hotel to the beach?

This hotel is 2.8 mi (7-min drive) from Montrose Beach and 3 mi (12-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does The Willows Hotel offer free breakfast?

The Willows Hotel does not offer free breakfast.

Is there a casino at The Willows Hotel?

No, there is no casino at this hotel, but Bally's Casino Chicago (6-min drive) and Rivers Casino (19-min drive) are nearby.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Willows Hotel?

Free parking is not available at this hotel.

Does The Willows Hotel have a pool?

The Willows Hotel does not have a pool.

Does The Willows Hotel have a spa?

There are no spa services available at this hotel.

How close is The Willows Hotel to downtown Chicago?

The Willows Hotel is 3.9 mi away from Chicago.

The Willows Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service
First room was not cleaned at all. Second room moved to had hidden leftovers in the fridge. Also charged for 2 beers we did not drink.
Stayed 2 nights in Mar 2026

10/10 Excellent

Emre

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, nice and cozy.
Stayed 2 nights in Feb 2026

8/10 Good

helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute and convenient spot. We enjoyed the large room and the neighborhood. Quirky decor in an historic building.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Jan 2026

10/10 Excellent

Adam

Stayed 1 night in Feb 2026

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff
Stayed 1 night in Feb 2026

10/10 Excellent

philip

Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Leonard

Stayed 3 nights in Jan 2026

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Feb 2026

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless ,
Stayed 3 nights in Feb 2026

4/10 Poor

Edward

Stayed 1 night in Jan 2026

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities
Clean. Friendly staff. Great location
Stayed 2 nights in Feb 2026

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and welcoming hotel. Front desk staff was great and having snacks and mini bar in room for reasonable prices was awesome. We will definitely stay again.
Stayed 1 night in Jan 2026

8/10 Good

Darele

Liked: Cleanliness, amenities, property conditions & facilities
When I arrived there was no heat, but the front desk person was gracious and upgraded me to a nicer room with heat. Also, there is a misunderstanding about parking on the Expedia site. It is not near and not provided. It is a half a block walk in the dark, in the cold, with an extra charge. The hotel itself is nice, but this is a 4 star rating due to the issues mentioned.
Stayed 1 night in Nov 2025

8/10 Good

John

Stayed 1 night in Feb 2026

2/10 Terrible

Dominick

Travelled with family
Disliked: Amenities, property conditions & facilities
Very cold. Heating system didn’t work. Needed to bring in portable heaters. Bathroom was freezing. They said they couldn’t move my room so I was stuck in the cold room. Place was old and run down.
Stayed 1 night in Jan 2026

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities
Staff was friendly, room was spacious and clean. Location is close to a parking garage and a lot of good restaurants
Stayed 1 night in Jan 2026

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes. It was great. Clean room, helpful staff.
Stayed 1 night in Jan 2026

2/10 Terrible

Marat, San Jose

Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jan 2026

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great location, liked the mini bar and snacks in room
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Clean room. Very cozy and quaint lobby area. The staff were very accommodating and friendly. It was in a perfect location, within walking distance to everything we needed.
Stayed 1 night in Dec 2025

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and room was clean
Stayed 1 night in Dec 2025

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