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"Excellent staff, they were always helpful and professional " More

By a verified traveller on Wed 30 Oct 2019

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Hotel Description

4-star hotel near Art Institute of Chicago

City center stay

Within a 10-minute walk of this The Loop hotel, you'll find Art Institute of Chicago and Millennium Park. Cloud Gate and Navy Pier are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a rooftop terrace on site, and a 24-hour front desk and a coffee shop are also provided.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 257 guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Other amenities include flat-screen TVs, room service, and Egyptian cotton sheets.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Hyatt Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hyatt Centric The Loop Chicago ratings based on 25 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Centric The Loop Chicago

Everyone (18) Couples (3) Business (1) Family (3)
1 out of 5
Our hotel room was soo dirty! We had to request a new room! Which was still dusty but way better than the first one we arrived to. Excellent location very centric!

Posted by , from California on 25 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Mary

I'm sorry to hear your room and stay was not up to Hyatt standards. I will address this directly with the appropriate teams directly. I hope you will come back as this does not reflect our usual performance. We look forward to your next stay.

4 out of 5

Posted by on 18 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by Daniel

Thank you!

4 out of 5
Excellent staff, they were always helpful and professional

Posted by on 30 Oct. 2019

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Comment from Hotel Management

7 Nov. 2019 by Daniel

Thank you so much for your reply. We appreciate your feedback and hope that you will stay with us again if you are ever back in Chicago!

3 out of 5
We asked for toilet paper because the one in the room was nearly gone upon the arrival. Our coffee cup was dirty, even though there was plastic on them. We asked for more and never received them

Posted by on 2 Sep. 2019

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5 out of 5

Posted by on 28 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Mary

Thank you for your feedback. I hope you enjoyed your time with us. We look forward to the next time you visit.

5 out of 5

Posted by on 14 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Mary

Thank you for your feedback. I hope you enjoyed your stay and you will join us again in the future.

4 out of 5
great location! I was able to walk around to just about everything.

Posted by on 20 May 2019

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Comment from Hotel Management

21 May 2019 by Mary

I hope you enjoyed your stay. I'm glad to hear it was in a good location. We look forward to your next stay.

5 out of 5
Very accommodating. My transportation home was after checkout but I still had a day to spend in Chicago with my son. They held it for me after checkout so I didn't have to lug it around Chicago all day.

Posted by on 12 May 2019

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Comment from Hotel Management

12 May 2019 by Mary

Thank you for your feedback. I'm so glad you enjoyed your stay. We look forward to the next time you are in Chicago.

5 out of 5

Posted by on 29 Jan. 2019

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1 out of 5
Front desk staff had a horrible attitude became extremely rude during check out and very argumentive. Even lied to us about cost of valet.

Posted by on 18 Dec. 2018

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Comment from Hotel Management

21 Dec. 2018 by Daniel

I am so sorry to hear about your experience. Please feel free to contact the hotel directly and speak with our Director of Operations, Nilesh Pandey. He will make sure to address your concerns accordingly to ensure that this does not happen again.

About the Hyatt Centric The Loop Chicago

Location 100 W. Monroe St, Chicago, IL 60603

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2500 square feet (232 square meters). A 24-hour fitness center, a rooftop terrace, and a library are also featured at the business-friendly Hyatt Centric The Loop Chicago. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 257 guestrooms or units
  • 22 levels
  • 5 conference rooms
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (29.4 km / 18.3 mi)
  • Train station: Millennium Station (1 km / 0.6 mi)
  • Metro station: Monroe Station (Blue Line) (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Centric The Loop Chicago offers 257 accommodations with iPod docking stations and safes. Beds feature Egyptian cotton sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Cochon Volant - This bistro specializes in French cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

AIRE - Seasonal - This rooftop bar specializes in local cuisine. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Service animals are exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Centric Loop Chicago Hotel
  • Hyatt Centric Loop Hotel
  • Hyatt Centric Loop Chicago
  • Hyatt Centric Loop
  • Hyatt Centric The Loop Chicago Hotel
  • Hyatt Centric The Loop Chicago Chicago
  • Hyatt Centric The Loop Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Chicago-Hotels-Hyatt-Centric-The-Loop-Chicago.h9069667-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.