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"Hotel was fine, though a bit dated. Located within walking distance to mag.mile, bus tour drop off, and one of the best Chicago style hot dog places. ... " More

By a verified traveller on Wed 27 Jun 2018

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Hotel Description

3-star hotel near Michigan Avenue

Heart of Chicago

With a stay at this River North hotel, you'll be within half a mile (1 km) of Michigan Avenue and 2 miles (3 km) of Water Tower Place. Grant Park and Millennium Park are also within 2 miles (3 km).

Dining, indoor pool

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the fitness center and perks like free WiFi. There's a rooftop terrace on site, and a 24-hour front desk and express check-out are also provided.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 150 guestrooms offer free WiFi and room service. Premium bedding, coffee/tea makers, and free newspapers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$115* Per night/room 30 Oct. - 31 Oct.

Deluxe Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 Extra large Double Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 Extra large Double Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Best Western River North Hotel ratings based on 107 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western River North Hotel

Everyone (23) Family (6)
4 out of 5
The view from the rooftop lounge was nice and made for pretty pictures. The staff were all very helpful. The most noteworthy aspect of the stay was the convenience and ease of travel to and from the hotel. It was quite easy to navigate from one event to the next with this centrally located hotel.

Posted by on 18 Oct. 2019

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Comment from Hotel Management

19 Oct. 2019 by jb

Good Evening, thank you for taking the time to provide feedback on your recent stay with us. We appreciate any and all feedback to ensure a better guest experience. We are so glad to hear that we have met your expectations and that our location and staff were great addition to your travels with us in Chicago. We hope we will get to see you again on your next trip to Chicago. Best, Jabig Valentin Assistant Front Office Manager

5 out of 5
It was really near what we wanted to see and do. Everyone was very helpful and wonderful!

Posted by on 15 Oct. 2019

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Comment from Hotel Management

16 Oct. 2019 by jv

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are glad to hear that you were close to everything you planned on your trip to Chicago. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jabig Valentin Assistant Front Office Manager

5 out of 5
I have been staying for years.Great location close to eating places and close to the L. Parking is on site.The whole staff was very accommodating!!!

Posted by , from Olin,Iowa on 6 Oct. 2019

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Comment from Hotel Management

6 Oct. 2019 by jv

Good Evening, Thank you for taking the time to provide feedback on your recent stay with us. We are glad to hear that the our location was perfect for your travels and appreciate our staffs customer service. Your satisfaction is important to us and we hope to see you on your next trip to Chicago. Best, Jabig Valentin Assistant Front Office Manager

5 out of 5

Posted by on 11 Sep. 2019

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Comment from Hotel Management

11 Sep. 2019 by Charlotte Front Office Supervisor

Thank you for taking the time to provide feedback! We are always happy to hear when an experience with us is 5 out of 5! We hope to see you again soon on your next visit to beautiful Downtown Chicago! Best,

4 out of 5
Location is good. Staff is friendly. Room was clean. Older hotel. Elevator is small.

Posted by on 19 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Charlotte

JC, Thank you for taking the time to provide feedback! Any and all feedback is used to ensure quality customer care in the future. We are glad to hear that you enjoyed our location in the heart of Downtown Chicago. We pride ourselves on being within walking distance of the city's greatest attractions, included museums, sky scrapers, and the lake. Thank you for the kind words about our staff, we strive for quality customer care and it is great to hear that we are meeting guest expectations. Your comments are valuable to us, we hope to see you again on your next trip!

5 out of 5
Staff was amazing! Clean rooms ! Only complaint the elevator was super slow!!!

Posted by on 24 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Front Office Manager

Thank you for an amazing rating! We appreciate your feedback and hope to see you again soon!

5 out of 5
Great location! So many restaurants to choose from. Great staff! Pizzaria Ora was excellent. I have no complaints and would definitely stay there again.

Posted by , from Boston on 18 May 2019

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Comment from Hotel Management

19 May 2019 by JV

Good Evening, Thank you for taking the time to writre a review on your stay with us. We appreciate any and all feedback to ensure a better guest experience. Your satisfaction is important to us and we hope to see you again soon! Safe Travelling. Best, Jabig Valentin Assistant Front Office Manager

4 out of 5
Good location, parking, room size and cleanliness. We had a person who uses a wheelchair during our 3 day stay. Although the staff repeatedly stated they were going to call for repairs on the porch lift access to the lobby entrance, it was broke for our entire visit.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Charlotte H.

SV, Thank you for taking the time to provide feedback! Any and all feedback is used to ensure quality customer care in the future. We are happy to hear that you enjoyed our property and it's location in the heart of Beautiful Downtown Chicago. We are sorry to hear that you experienced difficulties during your stay with us regarding the handicap lift. I can confirm that we are waiting on the service provider for that lift to provide the parts that we need. We hope that we are given another opportunity in the future to provide you with a quality hospitality experience! Best,

3 out of 5
The rooms are very small. No microwave or refrigerators available in the rooms

Posted by on 14 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by jv

Good Evening, Thank you for taking the time to write a review on your stay with us. We appreciate any and all feedback to ensure a better guest experience. We only have fridges in our suites but we do have an inventory of free microwaves and fridges. They are based on availability but if we have them we would be more than happy to send this to our guest rooms. We hope to see you again soon on your next trip to Chicago. Best, Jabig Valentin Assistant Front Office Manager

5 out of 5
The staff are so helpful and friendly and the location is great!! The rooms had been renovated since the last time we stayed and were wonderful.

Posted by on 27 Mar. 2019

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Comment from Hotel Management

28 Mar. 2019 by Jabig Valentin

Good Evening, Thank you for taking the time to write a review on your stay with us. We appreciate any and all feedback to ensure a better guest experience as your satisfactions is important to us. We look forward to seeing you again in your next trip to Chicago. Sincerely, Jabig Valentin Assistant Front Office Manager

About the Best Western River North Hotel

Location 125 W Ohio St, Chicago, IL 60610

Property Features

Best Western River North Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at Best Western River North Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Chicago hotel is smoke free.

  • 150 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (28.5 km / 17.7 mi)
  • Train station: Millennium Station (1.6 km / 1 mi)
  • Metro station: Grand Station (Red Line) (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Best Western River North Hotel offers 150 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 10 per person (approximately)
  • Self parking fee: USD 25.00 per day
  • Valet parking fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel River North
  • Best Western River North
  • River North Best Western
  • Best Western Chicago
  • Chicago Best Western
  • Best Western River North Hotel Chicago
  • Best Western River North Hotel
  • Best Western River North Chicago
  • Best River Hotel Chicago
  • Best Western River North Hotel Hotel
  • Best Western River North Hotel Chicago
  • Best Western River North Hotel Hotel Chicago
url importing https://www.travelocity.ca/Chicago-Hotels-Best-Western-River-North-Hotel.h17227-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.