4.4 out of 5

"Stayed one night. Hotel was nice, clean and comfortable for our stay. I would stay again. " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

3-star hotel near Willis Tower

City center stay

At this The Loop hotel, you'll be well placed to visit Willis Tower and Skydeck Ledge, both within a 5-minute walk. Chicago Riverwalk and Merchandise Mart are also within half a mile (1 km).

Renovated in 2017

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's a fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Free Internet, flat-screen TVs

The 241 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and room service. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$156 per night

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Double Bed, Non Smoking, Courtyard View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

La Quinta Inn & Suites by Wyndham Chicago Downtown ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Chicago Downtown

Everyone (17) Couples (1) Family (10)
4 out of 5
The rooms are loud - both from outside noise and interior vents.

Posted by on 18 Jul. 2019

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1 out of 5
Property was well kept, great location. Room was not cleaned and bar/restaurant did not open as hours were posted on door. Management did not seem to care .

Posted by on 2 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by General Manager

Thank you for your feedback. We apologize you were unable to enjoy the hotel restaurant. I will share your comments with the housekeeping team to review room cleanliness. Thank you again for your time.

2 out of 5
The property was in a good location in relation to places of interest. Very disappointed in the cleanliness. Found nail clippings by the bed and hair in the bed. Also, the only outlet in the bathroom did not work which made getting ready not so fun.

Posted by on 26 Jun. 2019

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Comment from Hotel Management

30 Jun. 2019 by General Manager

Hello, Thank you for your honest account of your stay. I apologize that your room wasn't cleaned to our standards. Unfortunately mistakes happen and I am sorry that you were checked into a room that was in this condition. Hopefully you give us another opportunity to better serve you in the future. Regards, - Gary

5 out of 5

Posted by on 26 May 2019

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4 out of 5
Very nice and clean hotel. The breakfast was good as well. The location is just OK because after 9 PM everything nearby closes. However, I would recommend it.

Posted by on 22 May 2019

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4 out of 5
The breakfast selection left alot to be desired. If you wanted to eat healthy, which we do. I don't eat biscuits and gravy and there were only hard boiled eggs. Nothing to add to yogurt, topping wise.

Posted by on 20 May 2019

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5 out of 5
We went to Chicago on the train. I picked this hotel because of it's location. It was a GREAT find. The staff were ALL friendly and helpful. The room was big, bright and the breakfast buffet was fantastic. We will be staying there again when we return to Chicago!

Posted by on 28 Apr. 2019

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5 out of 5

Posted by on 27 Apr. 2019

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5 out of 5
The location was accessible, and every inch of the room was clean.

Posted by on 2 Apr. 2019

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5 out of 5
Very nice and helpful staff. Great breakfast and excellent location. Rooms were very spacious and clean!

Posted by on 19 Mar. 2019

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About the La Quinta Inn & Suites by Wyndham Chicago Downtown

Location 1 S Franklin Street, Chicago, IL 60606

Property Features

There's a coffee shop/café on site. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1672 square feet (155 square meters). The business-friendly La Quinta Inn & Suites by Wyndham Chicago Downtown also features a fitness center, room service (during limited hours), and a safe deposit box at the front desk. For a fee, parking is available. A complete renovation of La Quinta Inn & Suites by Wyndham Chicago Downtown was completed in June 2017. This 3-star Chicago hotel is smoke free.

  • 241 guestrooms or units
  • 9 levels
  • 1672 sq ft of conference space
  • 155 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Coffee shop
  • Business center (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Train station: Chicago Union Station (0.9 km / 0.5 mi)
  • Metro station: Washington-Wells Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

La Quinta Inn & Suites by Wyndham Chicago Downtown offers 241 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 46.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.