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4.0 out of 5

"The stay itself was great. Rooms were nice. Walls very thin, you could hear people playing music and watching tv in their rooms from the hall ways. An ... " More

By a verified traveller on Tue 18 May 2021

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Hotel Description

4-star romantic hotel near John Hancock Center

City center stay

A stay at this Near North Side hotel places you steps from Water Tower Place and a 5-minute walk from John Hancock Center. Michigan Avenue and State Street are also within half a mile (1 km).

Multiple dining options

This boutique hotel features 2 restaurants, a bar/lounge, and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, express check-in, and a computer station are also offered.

Free Internet, flat-screen TVs

The 222 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and minibars. Room service, Egyptian cotton sheets, and free weekday newspapers are also available.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$122* Per night/room 19 Jul. - 20 Jul.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Pinnacle)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Whitehall Hotel ratings based on 38 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Whitehall Hotel

Everyone (16) Couples (11) Family (12)
5 out of 5

Posted by on 27 May 2021

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Comment from Hotel Management

7 Jun. 2021 by Al G.

Thank you for your rating!

3 out of 5
The stay itself was great. Rooms were nice. Walls very thin, you could hear people playing music and watching tv in their rooms from the hall ways. And the staff didn’t seem too happy. When checking in the guy seemed like he couldn’t help me fast enough to get me out of his hair. And the 2 times I needed to ask an attendant something, they seemed so bothered at the fact that I was bothering them... and I dealt with different people everytime.

Posted by on 18 May 2021

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Comment from Hotel Management

18 May 2021 by Al G.

Thank you for visiting the Whitehall Hotel. We appreciate you bringing to light some issues that you experienced during your visit. We're always looking for opportunities to grow and allow our hotel to shine.

4 out of 5

Posted by on 15 Mar. 2021

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Comment from Hotel Management

25 Mar. 2021 by Al G.

Thank you for your feedback!

5 out of 5
I liked it because it was a few blocks away from either water tower place or to the cta red line

Posted by , from Joliet on 4 Dec. 2020

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Comment from Hotel Management

4 Dec. 2020 by Alicia L.

Thank you for rating and reviewing us!

2 out of 5
Very old hotel. Most of the regular amenities were missing. Comforter was ripped and falling apart. Paint stains all over the shower. Shower head detached from the wall. Mini bar filled with expired items. Stain on the couch. Staff didn’t bring fresh towels upon request and when we asked the next day they gave us one large towel and two hand towels instead of a full set for two. Towels are also old and frayed. Thermostat was way off from reality. Only good point: nice location! Staff also helped us find cheaper parking using an app.

Posted by on 30 Sep. 2020

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Comment from Hotel Management

30 Sep. 2020 by Alicia L.

Thank you for rating us and your feedback.

4 out of 5
Friendly staff Bed Was very comfy Stay was enjoyable

Posted by , from KC Missouri on 5 Jul. 2020

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Comment from Hotel Management

5 Jul. 2020 by Alicia L.

Thank you for reviewing us.

5 out of 5
Great location. Very comfortable and clean. Valet was exceptional.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Alicia L.

Thank you for your feedback!

4 out of 5
Great location walking distance to many Chicago sites. Super friendly and helpful staff

Posted by on 12 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Shelli L

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3 out of 5
It is a great location. Staff was great about assisting with getting cabs. Room was quiet and well maintained in appearance. But, one day there was insufficient hot water at 3 pm to shower or bathe. Water had something added to it that made it cloudy and undrinkable in the early morning hours. So, mixed review.

Posted by on 27 Dec. 2019

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Comment from Hotel Management

11 Jan. 2020 by Shelli L

Thank you for your feedback!

4 out of 5

Posted by on 25 Dec. 2019

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Comment from Hotel Management

11 Jan. 2020 by Shelli L

Thank you for your feedback!

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly The Whitehall Hotel also features a fitness center, coffee/tea in a common area, and concierge services. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 222 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Built in 1927
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Chicago Midway Airport (MDW) (22.3 km / 13.8 mi)
  • Train station: Millennium Station (2.4 km / 1.5 mi)
  • Metro station: Chicago Station (Red Line) (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Whitehall Hotel offers 222 accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Meis Corner - Onsite restaurant.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 99 per person (approximately)
  • Self parking fee: USD 50 per night
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Whitehall
  • Whitehall Chicago
  • Whitehall Hotel
  • Whitehall Hotel Chicago
  • The Whitehall Hotel Hotel
  • The Whitehall Hotel Chicago
  • The Whitehall Hotel Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.