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The Whitehall Hotel, BW Premier Collection

3.5 star property
3.5-star boutique hotel near Michigan Avenue

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Photo gallery for The Whitehall Hotel, BW Premier Collection

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Exterior
Bar (on property)
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking available
  • Bar

Explore the area

Map
105 E Delaware Pl, Chicago, IL, 60611
  • Michigan Avenue
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪19 min walk‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About the area

Chicago

Downtown Chicago stay.At this Downtown Chicago hotel, you'll be well placed to visit Michigan Avenue and State Street, both within a 5-minute walk. Also, Lake Michigan is within half a mile (1 km) and Chicago Riverwalk is within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 2 min walk - 0.2 km
  • Water Tower Place - 3 min walk - 0.3 km
  • Chicago Riverwalk - 19 min walk - 1.6 km
  • Millennium Park - 2 min drive - 1.8 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 6 min walk
  • Chicago Midway Airport (MDW) - 31 min drive

Restaurants

  • ‪Harry Caray's 7th Inning Stretch - ‬3 min walk
  • ‪Doc B's Fresh Kitchen - ‬3 min walk
  • ‪Margeaux Brasserie - ‬3 min walk
  • ‪Tempo Cafe - ‬3 min walk
  • ‪Sprinkles - ‬3 min walk

About this property

The Whitehall Hotel, BW Premier Collection

3.5-star boutique hotel near Michigan Avenue
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly The Whitehall Hotel, BW Premier Collection also features a fitness center, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star Chicago hotel is smoke free.

  • 222 guestrooms or units
  • 21 levels
  • Built in 1927
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 56 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 56 per night
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago

The Whitehall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1665 out of 3457 reviews
Rating 8 - Good. 866 out of 3457 reviews
Rating 6 - Okay. 535 out of 3457 reviews
Rating 4 - Poor. 244 out of 3457 reviews
Rating 2 - Terrible. 147 out of 3457 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Farouk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Whitehall Hotel never ceases to impress me! I’ve been staying here since December 2019, and every visit has been a consistently exceptional experience. The hospitality is always warm, attentive, and genuine—something that’s hard to come by these days. Now that they’re under the Best Western Collection, the upgrades and added amenities beautifully complement the already outstanding service. It’s clear that the leadership team is committed to preserving the hotel’s charm while enhancing the overall guest experience. Tucked just off the Magnificent Mile, The Whitehall is truly a hidden gem in the heart of downtown Chicago. Whenever I’m in the River North area, there’s no question where I’m staying—it’s always The Whitehall. Highly recommended for anyone looking for a mix of elegance, comfort, and top-tier service!
Stayed 3 nights in Apr 2025

10/10 Excellent

Deanna

Travelled with partner
Liked: Amenities
Nice location, quiet atmosphere, friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

alison

Stayed 2 nights in Mar 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and Friendly Place to Stay

My daughters and I stayed at The Whitehall Hotel for their Spring Break. The hotel is at a perfect location. It is right across from 2 different malls and the 360 Tower. Many great restaurants within walking distance. We walked to a beach area that is also close by. Bus stop is just around the corner and runs straight to the Shedd Aquarium and Planetarium which we visited. Easier and much cheaper than trying to find parking by either location. Breakfast buffet was good. The hotel has an older look and feel but we prefer that because we like the warm homey feeling. The room was clean and had a mini fridge. We just had to ask for a microwave. Self parking is available at a parking garage across the street from the hotel. It is the garage of one of the malls across the street. This is if you want to come and go otherwise there is valet parking if you just leave your car (no in and out). The only thing that we disliked was the shower. There was barely any water pressure which made for longer than usual showers. The front desk staff was very pleasant and helpful during our stay. The girls want to definitely stay here again the next time we visit Chicago.
Stayed 3 nights in Mar 2025

8/10 Good

Kelty

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Checked in Thursday evening and had the nicest host greet us! I would suggest the king room over the queen- we updated and it made the BEST difference. Showers were a little short for my boyfriend but besides that fantastic stay and close to so many things! :)
Stayed 3 nights in Mar 2025

4/10 Poor

delueshun

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Receptionist was lazy and not helpful,had to switch room as soon as we got there and rooms are too small not a good overall experience Would not stay there ever again.
Stayed 1 night in Mar 2025

10/10 Excellent

Char.main.e

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay. Definitely would go back!!
Stayed 2 nights in Mar 2025

4/10 Poor

Tyson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated, I got bed bug bites (but don’t have anything to prove it necessarily), amenities weren’t the best. I wouldn’t stay here ever again even if it’s the cheapest hotel downtown Chicago. Not worth it for me.
Stayed 3 nights in Mar 2025

8/10 Good

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

2/10 Terrible

Shaghayegh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was very disappointed with my stay at this hotel. The room had a terrible view, which was nothing like what was shown in the pictures. Even worse, the room was extremely dark, with almost no natural light and inadequate artificial lighting. It made the space feel gloomy and uncomfortable, especially in the evenings. For the price I paid, I expected a much better experience. I would not recommend this hotel and will not be staying here again.
Stayed 2 nights in Mar 2025

6/10 Okay

Susan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

so so

Room temperature was too cold and could not be regulated. Tub chipped and dirty. Location is great
Stayed 1 night in Mar 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Stacey

Disliked: Amenities
Was NOT informed that one had to request maid service. Afterc2 days of no toilet paper, soap or coffee, which I didn’t understand is NOT separate from housekeeping… staff at desk were generally defensive about it. No eye contact, haughty, claiming “all the big hotels are doing this now…” uh, no they aren’t. Wiring in room had been redone so it was impossible to turn light off without disconnecting usb/outlets for charging. Engineer was unaware of the problem.
Stayed 3 nights in Mar 2025

8/10 Good

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. Beautiful hotel, comfy bed, clean room. Friendly service. 10/10!
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Zhenfang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a fair price
Stayed 6 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an awesome time
Stayed 4 nights in Mar 2025

10/10 Excellent

yesenia, norridge

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Kelli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and spacious, clean and comfortable. Unfortunately I became ill and needed to purchase a soda but there are no vending machines inside or near the hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Miya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Average hotel. Owned by Best Western would have definitely chosen a different place if I knew that before. Breakfast is not good. In a safe area but 20-minute walk from downtown so a little far out. Service was okay nothing to rave about. Its ok honestly had no issues and wouldnt come back though.
Stayed 4 nights in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful
Stayed 3 nights in Mar 2025

8/10 Good

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for 1st time visit to Chicago!

I had a great experience at the WhiteHall. Even though it is not a modern hotel the stay went well! It was my first time visiting Chicago and the location was perfect! Everything was walking distance from the mall to the beach to great restaurants! The breakfast they served was really good too! The only down side was the lighting in the rooms other than that I would stay here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025