4.2 out of 5

"Nice hotel centrally located on the Gold Coast. Near subway Red Line to Wrigley Field and walking distance to restaurants and shopping. Staff is wonde ... " More

By a verified traveller on Tue 28 Aug 2018

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Hotel Description

4-star romantic hotel near Water Tower Place

City center retreat

At this Near North Side hotel, you'll be well placed to visit John Hancock Center and Water Tower Place, both steps away. Chicago Water Tower and Michigan Avenue are also within half a mile (1 km).

Multiple dining options

This boutique hotel features 2 restaurants, a bar/lounge, and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, express check-in, and a computer station are also offered.

Free Internet, flat-screen TVs

The 222 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and minibars. Other amenities include room service, Egyptian cotton sheets, and free weekday newspapers.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$126* Per night/room 29 Aug. - 30 Aug.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Pinnacle)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room (Pinnacle)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Whitehall Hotel ratings based on 108 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Whitehall Hotel

Everyone (36) Couples (5) Business (1) Family (6)
4 out of 5
Strengths: Great location, hotel was clean, staff were friendly, can walk to from the El train There really wasn't anything to complain about during my stay.I think the only “complaint” that I have is that the walls are a little thin. By this I mean that you can hear your neighbors flushing the toilet but you can’t hear them talking, watching tv, etc. I am a fairly light sleeper and it did not bother me at night. You can also hear the traffic noise in the morning but not before 8am. I think if you’re an average traveler who is looking for a great place to stay this is a great hotel for you. There are some small appearance things (small elevators, paint chipping, slightly out of date decor) that you may notice but nothing to do with your overall stay. Additionally (and I’m just adding this as a comment because it may effect some people) the handles in the bathroom are very slippery especially when wet which could cause problems for anyone with any motor problems in the hands. We would definitely consider coming back next time we are in Chicago. Thanks Whitehall Hotel!

Posted by on 16 Aug. 2019

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Comment from Hotel Management

18 Aug. 2019 by Shelli L

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4 out of 5

Posted by on 11 Aug. 2019

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5 out of 5

Posted by on 8 Aug. 2019

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Comment from Hotel Management

9 Aug. 2019 by Shelli L

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4 out of 5
Great location. Comfortable beds and pillows. Very helpful and courteous staff. Minor repairs need to be done in rooms.

Posted by on 7 Aug. 2019

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Comment from Hotel Management

9 Aug. 2019 by Shelli L

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5 out of 5
Staff was so welcoming. Did valet parking and everyone was so personable

Posted by on 30 Jul. 2019

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Comment from Hotel Management

1 Aug. 2019 by Shelli L

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3 out of 5
it was not as pictured, the rooms are not as nice as they appear. No amenities. Spend a couple extra bucks and stay somewhere nicer.

Posted by , from Richland on 21 Jun. 2019

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Comment from Hotel Management

22 Jun. 2019 by Shelli L

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5 out of 5
My only complaint would be the elevators, they were small, and with only two there is sometimes a wait.

Posted by on 18 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Shelli L

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1 out of 5
The only positive to this hotel is the location near Michigan Avenue and free coffee in the morning. It is an older hotel, which would be fine if there was any attention to detail. The staff was just okay, the elevators small and in poor condition, hallways narrow and very dark. But the worst was that our room had no privacy curtains, only sheers and stationary drapes on each side. We looked directly into the windows of an apartment building across the street. We couldn't change rooms because the hotel was sold out. We had to improvise to cut the light and the lookie-loos by using the clips of a hanger from the closet to bring together and hold the side drapes over the sheers. Ridiculous and uncalled for in a hotel. We had booked four nights, but we left after two and went to another hotel, which was the best decision we could have made. Once and done.

Posted by on 29 May 2019

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Comment from Hotel Management

31 May 2019 by Shelli L

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4 out of 5
Great location, good-sized room, pleasant and efficient staff (check-in/check-out) and good value.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

4 May 2019 by Shelli L

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5 out of 5

Posted by on 5 Apr. 2019

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Comment from Hotel Management

6 Apr. 2019 by Shelli L

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Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly The Whitehall Hotel also features a fitness center, coffee/tea in a common area, and concierge services. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 222 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Built in 1927
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (MDW-Midway Intl.) (20.4 km / 12.7 mi)
  • Train station: Millennium Station (1.8 km / 1.1 mi)
  • Metro station: Chicago Station (Red Line) (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Whitehall Hotel offers 222 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Meis Corner - Onsite restaurant.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 99 per person (approximately)
  • Self parking fee: USD 46.00 per night
  • Valet parking fee: USD 65.00 per night (in/out privileges)
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Whitehall
  • Whitehall Chicago
  • Whitehall Hotel
  • Whitehall Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.