Skip to main content
Beginning of main content
 Chicago •1 Room
 Chicago • 1 Room
Book online or call 1-855-857-9091 Phone Number

Congress Plaza Hotel

3.5-star property
520 South Michigan Avenue, Chicago, IL 1-855-887-0424
Choose Dates
3.7 out of 5
Good!
See all 99 Travelocity Reviews

"Without requesting, our room was upgraded when we checked in. The room was lovely and the view spectacular. It was a wonderful surprise! " More

By a verified traveller on Sat 01 Sep 2018

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

3.5-star hotel near Columbia College Chicago

City center stay

With a stay at this The Loop hotel, you'll be steps from Auditorium Building and Theatre and Columbia College Chicago. Museum of Contemporary Photography and Fine Arts Building are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 2 restaurants, 2 bars/lounges, and fitness center are some of the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and express check-in are also offered.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 870 guestrooms also offer free WiFi and TVs. Free wired Internet, refrigerators, and room service are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$102* Per night/room 2 Jan. - 3 Jan.

Standard Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Suite, 1 King Bed, Lakeside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Congress Plaza Hotel ratings based on 99 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Congress Plaza Hotel

Everyone (55) Couples (9) Family (27)
3 out of 5
Location was good; easily walk to various sites. Concierge and door staff were great. Hotel is old; rooms had musty odour; runny toilet, drippy bath, reversed sink faucets. Room itself was clean and housekeeping was friendly.

Posted by on 7 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Oct. 2019 by The Congress Plaza Hotel and Convention Center

Thank you for your feedback, this level of detail is important for us so we know exactly how we can improve for future experiences. We sincerely apologize for any inconveniences encountered during your stay at The Congress Plaza Hotel, we look forward to the opportunity to host you for a future stay!

4 out of 5

Posted by on 9 Dec. 2019

Was this review helpful to you?
Comment from Hotel Management

9 Dec. 2019 by The Congress Plaza Hotel and Convention Center

Thank you for you review!

4 out of 5
Didn't like the maze like floor plan. Staff was pleasant

Posted by on 24 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

25 Nov. 2019 by The Congress Plaza Hotel and Convention Center

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay!

4 out of 5

Posted by on 15 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

15 Nov. 2019 by The Congress Plaza Hotel and Convention Center

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay!

4 out of 5
Great views of Lake Michigan, Grant Park, The Museum Campus and Navy Pier.

Posted by on 11 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

15 Nov. 2019 by The Congress Plaza Hotel and Convention Center

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay!

4 out of 5

Posted by on 17 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Oct. 2019 by The Congress Plaza Hotel and Convention Center

Thank you for choosing The Congress Plaza Hotel, we look forward to hosting you for a future stay!

4 out of 5

Posted by on 5 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

11 Oct. 2019 by The Congress Plaza Hotel and Convention Center

Thank you for choosing The Congress Plaza Hotel, we look forward to hosting you for a future stay!

4 out of 5

Posted by on 30 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

30 Sep. 2019 by The Congress Plaza Hotel and Convention Center

Thank you for your feedback!

4 out of 5
Great location, great view. Excellent breakfast deal Old building, needs some improvements. Elevators were out of order off and on. No way to control room temperature. We had fun anyway.,

Posted by on 27 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

2 Oct. 2019 by Congress Plaza Hotel and Convention Center

Thank you for your feedback!

3 out of 5
The lobby was beautiful. The first floor seemed well kept. The doorman, Steve, was super friendly and very informative about the city and in giving directions. He was the best part of the hotel. In our room we killed two spiders and it smelled. It was a combination of a musty smell with urine.

Posted by on 22 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

26 Sep. 2019 by Congress Plaza Hotel and Convention Center

Thank you for your feedback, this level of detail is important for us so we know exactly how we can improve for future experiences. We sincerely apologize for any inconveniences encountered during your stay at The Congress Plaza Hotel, we look forward to the opportunity to host you for a future stay!

About the Congress Plaza Hotel

Location 520 South Michigan Avenue, Chicago, IL 60605

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Congress Plaza Hotel. Parking is available for a fee. This 3.5-star Chicago hotel is smoke free.

  • 870 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Built in 1893
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (30.4 km / 18.9 mi)
  • Train station: Chicago Van Buren Street Station (0.4 km / 0.2 mi)
  • Metro station: Harrison Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Congress Plaza Hotel offers 870 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Congress Plaza Hotel has 2 restaurants serving breakfast only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Self parking fee: USD 44.00 per day (in/out privileges)
  • Valet parking fee: USD 49.00 per day (in/out privileges)
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Congress Hotel
  • Congress Hotel Plaza
  • Congress Plaza
  • Congress Plaza Chicago
  • Congress Plaza Hotel
  • Congress Plaza Hotel Chicago
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago
  • Congress Plaza Hotel Hotel
  • Congress Plaza Hotel Chicago
  • Congress Plaza Hotel Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Chicago-Hotels-Congress-Plaza-Hotel.h6452-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.