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Congress Plaza Hotel

3.5-star property
520 South Michigan Avenue, Chicago, IL 1-855-887-0424
4.0 out of 5
Very good!
See all 83 travelocity Reviews

"The mosaics in the lobby were very beautiful. " More

By a verified traveller on Mon 25 Sep 2023

Points Of Interest

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Hotel Description

3.5-star hotel near Columbia College Chicago

City center stay

With a stay at this Downtown Chicago hotel, you'll be steps from Auditorium Building and Theatre and Columbia College Chicago. Museum of Contemporary Photography and Spertus Institute of Jewish Studies are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 2 restaurants, 2 bars/lounges, and gym are some of the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a coffee shop, and a hair salon are also offered.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $184* Per night/room 15 Oct. - 16 Oct.

Standard Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Suite, 1 King Bed, Lake View, Lakeside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Congress Plaza Hotel ratings based on 83 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Congress Plaza Hotel

Everyone (40) Couples (10) Family (20)
4 out of 5
The mosaics in the lobby were very beautiful.

Posted by , from Wallingford on 25 Sep. 2023

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4 out of 5
Only 1 person was checking in guests at 4pm. Line grew to more than 6 waiting then another person came out to check people in. I was somewhat impressed with this person as she was able to check in 2 parties at once (even used 2 computers). They gave me a Lakeview room this time which was nice. Makes up for the room in the Buckingham Wing last time.

Posted by , from ARLINGTON on 15 Sep. 2023

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Comment from Hotel Management

15 Sep. 2023 by shakeel

Thank you for choosing Congress Plaza Hotel

5 out of 5
.

Posted by on 8 Sep. 2023

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Comment from Hotel Management

8 Sep. 2023 by shakeel

Thank you for staying at Congress Plaza Hotel

4 out of 5

Posted by , from Plymouth on 24 Aug. 2023

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Comment from Hotel Management

18 Sep. 2023 by shakeel

Thank you for staying at Congress Plaza Hotel

5 out of 5
After reading so many negative reviews, we were concerned about our stay. However, although the hotel is an old building our room was nice. We were so happy to have the view to the Millenium Park. The room was clean, but the bathroom should be renovated. Gym was renovated, so the pictures should be updated in the website and also the sign in the elevator, because is no longer in the 4th floor (or 3rd, not remember which floor says on the elevator sign). The safe didn't open but we didn't have anything of high value, so we didn't mind (but still recommend to check that all of them work). Overall, was a excellent choice, everything walking distance.

Posted by on 16 Aug. 2023

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Comment from Hotel Management

19 Aug. 2023 by shakeel

Thank you for staying at Congress Plaza Hotel

5 out of 5
Very nice historical hotel, good amenities,fantastic downtown Loop location. I will stay here again.

Posted by on 12 Aug. 2023

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Comment from Hotel Management

12 Aug. 2023 by shakeel

Thank you for choosing Congress Plaza Hotel

4 out of 5

Posted by , from Shaker HEights on 3 Aug. 2023

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Comment from Hotel Management

4 Aug. 2023 by shakeel

Thank you for staying at Congress Plaza Hotel

4 out of 5
The hotel is very comfortable and has an excellent location.

Posted by on 2 Aug. 2023

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Comment from Hotel Management

2 Aug. 2023 by shakeel

Thank you for choosing Congress Plaza Hotel

5 out of 5
It’s was a classic feel to it

Posted by on 30 Jul. 2023

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Comment from Hotel Management

30 Jul. 2023 by shakeel

Thank you for staying at Congress Plaza Hotel

2 out of 5
Well the tub took half hour to drain after just a shower. The air conditioner barely put out any cool air even on high. The room had a terrible paint job (over outlets, etc) and was very sloppy looking. The lobby, on the other hand was very pretty and well maintained.

Posted by on 23 Jul. 2023

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Comment from Hotel Management

23 Jul. 2023 by shakeel

Thank you for choosing Congress Plaza Hotel

About the Congress Plaza Hotel

Location 520 South Michigan Avenue, Chicago, IL 60605

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available. This 3.5-star Chicago hotel is smoke free.

  • 870 guestrooms or units
  • 14 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Built in 1893
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Chicago Van Buren Street Station (0.4 km / 0.2 mi)
  • Metro station: Harrison Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Sitting area
  • Deep soaking tub
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 6:30 AM and 11:00 AM.

Tavern Tap - This sports bar serves breakfast only.

Tavern Tap - Onsite sports bar. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16–23 for adults, and USD 12–18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Congress Hotel
  • Congress Hotel Plaza
  • Congress Plaza
  • Congress Plaza Chicago
  • Congress Plaza Hotel
  • Congress Plaza Hotel Chicago
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago
  • Congress Plaza Hotel Hotel
  • Congress Plaza Hotel Chicago
  • Congress Plaza Hotel Hotel Chicago

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.