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4.2 out of 5

"Me and my pup love this hotel as always—Favorites place to stay in Chicago! " More

By a verified traveller on Mon 10 May 2021

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Hotel Description

3-star hotel near Northwestern Memorial Hospital

City center stay

With a stay at this Near North Side hotel, you'll be within half a mile (1 km) of Northwestern Memorial Hospital and 2 miles (3 km) of Navy Pier. Millennium Park and Art Institute of Chicago are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, business center, and valet parking. Enjoy the fitness center and perks like free WiFi.

Free WiFi, refrigerators

The 337 guestrooms have LED TVs with cable channels and offer free WiFi and refrigerators. Other amenities include room service, premium bedding, and rainfall showerheads.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$160* Per night/room 13 Jul. - 14 Jul.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Aloft Chicago Mag Mile ratings based on 29 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft Chicago Mag Mile

Everyone (14) Couples (3) Family (11)
5 out of 5
Me and my pup love this hotel as always—Favorites place to stay in Chicago!

Posted by on 10 May 2021

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1 out of 5
Horrible!! I booked two days prior and the staff said I didn’t have any reservation I had to show on my phone that I got charge then wanted to give me one king bed when I paid a 2 queen bed bedroom... no toilet paper and no shampoo at all I will never book in here agin not recommended at all oh and no free parking they charge 62 and they don’t let you know they just charge on your account

Posted by on 2 May 2021

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5 out of 5
Nice hotel , location is perfect. Close to everything.

Posted by on 19 Apr. 2021

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4 out of 5
Location was great. Walkable distance to piers and Lakefront. Awesome pubs/eatery’s within blocks

Posted by , from Chicago on 27 Sep. 2020

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Comment from Hotel Management

27 Sep. 2020 by Julianne B.

Thank you Mary for providing us with your feedback! We're glad you agree that we are in the perfect spot to enjoy the best of what Chicago has to offer! We hope to see you again soon!

2 out of 5
Didn’t like our “city view” was expecting more . The room wasn’t finished atleast the ceiling wasn’t

Posted by on 23 Aug. 2020

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Comment from Hotel Management

7 Sep. 2020 by Julianne B.

Thank you for taking the time to share your valuable feedback. I am so very sorry about what you endured while you were our guest. Your feedback is only going to help us grow better and stronger as a team, so we truly appreciate your help!

4 out of 5
It was clean. I personally do not like the industrial look of the rooms because they feel cold to me, however that is just a personal opinion.

Posted by , from Springfield IL on 5 Mar. 2020

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5 out of 5
Kid friendly (even though we did not have kids with us) very clean and quiet room. Pleasant staff and host. Entertainment was pleasant and friendly. Cool robot that grayed guest!!!

Posted by on 26 Jan. 2020

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Comment from Hotel Management

2 Feb. 2020 by E

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The property was in a great location, very clean room & helpful staff.

Posted by on 6 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by E

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 15 Oct. 2019

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Comment from Hotel Management

19 Oct. 2019 by E

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 10 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by E

Thanks for staying with us. We appreciate your feedback!

About the Aloft Chicago Mag Mile

Location 243 E. Ontario, Chicago, IL 60611

Property Features

Aloft Chicago Mag Mile offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 1374 square feet (128 square meters) and includes conference space. The business-friendly Aloft Chicago Mag Mile also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 3-star Chicago hotel is smoke free.

  • 337 guestrooms or units
  • 1374 sq ft of conference space
  • 128 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (29 km / 18 mi)
  • Train station: Millennium Station (1.4 km / 0.9 mi)
  • Metro station: Grand Station (Red Line) (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Aloft Chicago Mag Mile offers 337 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 65-inch LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

Re Fuel - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

W Xyz Bar - Onsite cocktail bar. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for lunch. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Pets allowed (no fees)
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 13 for adults, USD 10 and USD 13 for children (approximately)
  • Valet parking fee: USD 62 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Chicago Mag Mile Hotel
  • Aloft Mag Mile Hotel
  • Aloft Mag Mile
  • Aloft Chicago Mag Mile Hotel
  • Aloft Chicago Mag Mile Chicago
  • Aloft Chicago Mag Mile Hotel Chicago

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.