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4.1 out of 5

"Clean modern rooms. Great front desk and concierge. Nice work out facilities. " More

By a verified traveller on Wed 01 Jan 2020

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Hotel Description

4-star eco-friendly hotel near Chicago Riverwalk

Central Chicago getaway

A stay at this The Loop hotel places you steps from Michigan Avenue Bridge and within a 5-minute walk of Chicago Riverwalk. Grant Park and Chicago Theatre are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 4 restaurants, 2 bars/lounges, and health club are some of the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A terrace, limo/town car service, and express check-out are also on offer.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 2019 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. IPod docks, minibars, and room service are also available.

Room, 2 Double Beds, Accessible (Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$198* Per night/room 10 Apr. - 11 Apr.

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite (Millennium Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Chicago ratings based on 324 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Chicago

Everyone (85) Couples (6) Business (2) Family (21)
4 out of 5
great location. Nice clear rooms with comfortable beds and great internet signal in the rooms. Hotel offered fridge in the rooms but I did not know we had to pay a 25$ set up fee. We had 2 rooms but Hotel gracefully cancelled one of those charges. Also fees for local calls.....hmmmm who does charge for that anymore? Other than that our 3 day stay was just perfect.

Posted by on 1 Oct. 2019

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Comment from Hotel Management

2 Oct. 2019 by HRC

Thank you for staying with us. We appreciate your feedback.

5 out of 5

Posted by on 18 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by HRC

Thank you for staying with us. We appreciate your feedback.

5 out of 5

Posted by on 16 Mar. 2020

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1 out of 5

Posted by on 15 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by HRC

Thank you for staying with us. We appreciate your feedback.

5 out of 5

Posted by on 14 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by HRC

Thank you for staying with us. We appreciate your feedback. We hope to see you again soon.

5 out of 5
Clean modern rooms. Great front desk and concierge. Nice work out facilities.

Posted by on 1 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by HRC

Thank you for staying with us. We appreciate your feedback.

2 out of 5
Stetson's restaurant did not open after we had made reservations. we wanted to have a drink at the Big Bar but it was closed bath evenings, We where having drinks at the Craft bar, but where kicked out because of a private event. Concierge was useless! The housekeeping staff on the 12th floor in the West Tower was delightful! We chose this hotel for its amenities and its location, sadly we had to leave the hotel for everything......even the gift shop was closed every time I ventured down. I had to go to Walgreen's for what I needed.

Posted by on 18 Dec. 2019

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Comment from Hotel Management

19 Dec. 2019 by HRC

Thank you for staying with us. We appreciate your feedback.

5 out of 5

Posted by on 15 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by HRC

Thank you for staying with us. We appreciate your feedback.

5 out of 5

Posted by on 8 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by HRC

Thank you for staying for with us. We appreciate your feedback.

5 out of 5

Posted by on 4 Dec. 2019

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Comment from Hotel Management

5 Dec. 2019 by HRC

Thank you for staying with us. We appreciate your feedback.

About the Hyatt Regency Chicago

Location 151 East Wacker Dr, Chicago, IL 60601

Property Features

There are 4 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and limo/town car service are available. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 228000 square feet (21182 square meters) and includes conference space. A health club, a terrace, and tour/ticket assistance are also featured at the eco-friendly Hyatt Regency Chicago. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 2019 guestrooms or units
  • 36 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 228000 sq ft of conference space
  • 21182 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (29.7 km / 18.4 mi)
  • Train station: Millennium Station (0.7 km / 0.4 mi)
  • Metro station: State Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Chicago offers 2019 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy self-serve breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 11:00 AM.

Stetsons Modern Steak - This steakhouse serves dinner only.

American Craft Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

BIG Bar - This bar serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Market Chicago - This café serves breakfast and light fare. Open 24 hours.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 24.50 for adults, USD 10.00 and USD 15.00 for children (approximately)
  • Valet parking fee: USD 73.00 per day (in/out privileges)
  • Refrigerator fee: USD 25 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Hyatt
  • Chicago Hyatt Regency
  • Chicago Regency
  • Chicago Regency Hyatt
  • Hyatt Chicago
  • Hyatt Chicago Regency
  • Hyatt Regency Chicago
  • Hyatt Regency Hotel Chicago
  • Regency Chicago
  • Regency Hyatt Chicago
  • Hyatt Regency Chicago Hotel Chicago
  • Hyatt Regency Chicago Hotel
  • Hyatt Regency Hotel
  • Hyatt Regency Chicago Hotel
  • Hyatt Regency Chicago Chicago
  • Hyatt Regency Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
url importing https://www.travelocity.ca/Chicago-Hotels-Hyatt-Regency-Chicago.h4903-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.