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4.3 out of 5

"Very impressive space, however the room did smell like the previous occupant smoked cigarettes " More

By a verified traveller on Mon 20 Jul 2020

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Hotel Description

4-star hotel near Chicago Riverwalk

Central Chicago getaway

At this River North hotel, you'll be well placed to visit State Street and Michigan Avenue, both within a 5-minute walk. Chicago Riverwalk and House of Blues Chicago are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center, express check-in, and valet parking. Relax with a drink at the bar/lounge and enjoy the free cooked-to-order breakfast.

Comfy beds, WiFi

Featuring conveniences like sofa beds and sitting areas, the 368 guestrooms also offer pillowtop beds and flat-screen TVs with satellite channels. WiFi, wired Internet, and refrigerators are also available.

1 King Suite Accessible with Roll-In Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$158* Per night/room 20 Aug. - 21 Aug.

Two Room Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 2 Bedrooms, 1 King, 2 Doubles

Bed Count 1 King Bed Maximum Occupancy 6 Max

Two Room Suite, 2 Doubles, City View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Two Room Suite, 2 Doubles

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites Chicago Downtown ratings based on 37 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Chicago Downtown

Everyone (14) Couples (5) Family (11)
5 out of 5

Posted by on 24 Jul. 2020

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Comment from Hotel Management

27 Jul. 2020 by JG

Thanks for your feedback!

5 out of 5
Very impressive space, however the room did smell like the previous occupant smoked cigarettes

Posted by , from Chicago on 20 Jul. 2020

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Comment from Hotel Management

23 Jul. 2020 by JG

Thanks for the feedback, and glad you enjoyed the suite! Sorry to hear about the smoke smell. Our housekeepers work incredibly hard to keep our spaces clean, but cigarette smoke is one of the hardest odors to eliminate. During any stay, please feel free to let us know if you'd like to change rooms. We're here to help!

3 out of 5

Posted by on 4 Jul. 2020

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Comment from Hotel Management

23 Jul. 2020 by JG

Thanks for your feedback, Anonymous!

5 out of 5
Service was awesome and hotel was beautiful . Great view on Chicago with corner window

Posted by on 20 Jan. 2020

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4 out of 5
Super location. Clean. Helpful staff. Our room could have used a update.

Posted by on 15 Dec. 2019

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4 out of 5
Liked: Starbucks right next door Disliked: 1. Was not informed that the room key would be needed in the elevator to get to right floor. Was frustrating trying to figure out why the button would not light up. Also, it seemed somewhat random when you needed the key versus when no key was required in the elevator. I guess it's based on time of day. 2. The lighting in the room was quite dim. Had to turn all lamps on to get reasonable amount of light

Posted by on 13 Dec. 2019

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5 out of 5
Everything was perfect. Pleasant, comfortable, clean, accommodating.

Posted by on 11 Dec. 2019

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3 out of 5
Loved location. Good breakfast. Nice social area. Didnt like $20 early check in fee. Have never been charged before. Since room was ready just wanted to put luggage in room. Had play tickets and wouldnt get back to hotel til 10. Paid extra for corner room with view. Got requested room. The water in sinks outside bathroom didnt work. We werent informed. Shut off for winter. We like the sink outside of bathroom to help get ready. We would of not booked that room or changed. Apparently not an upgrade in winter

Posted by on 22 Nov. 2019

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5 out of 5
The room was great although the sofa bed was extremely hard to open and close

Posted by on 3 Sep. 2019

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5 out of 5

Posted by on 23 Aug. 2019

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About the Embassy Suites Chicago Downtown

Location 600 N State St, Chicago, IL 60654

Property Features

Embassy Suites Chicago Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee. You'll find a business center on site. Event space at this hotel measures 6,000 square feet (557 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites Chicago Downtown. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 368 guestrooms or units
  • 11 levels
  • 6,000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 1991
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: O'Hare Intl. Airport (ORD) (28.4 km / 17.7 mi)
  • Train station: Millennium Station (1.3 km / 0.8 mi)
  • Metro station: Grand Station (Red Line) (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Embassy Suites Chicago Downtown offers 368 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Flat-screen televisions come with premium satellite channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast. The hotel hosts a free manager's reception daily.

Osteria Via Stato - Onsite restaurant.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays 48 hours
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 69 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Downtown Embassy Suites
  • Embassy Suites
  • Embassy Suites Chicago Downtown
  • Embassy Suites Hotel Chicago Downtown
  • Chicago Embassy Suites
  • Embassy Downtown Lakefront Suites
  • Embassy Suites Chicago
  • Embassy Suites Chicago Downtown Hotel
  • Embassy Suites Chicago Chicago
  • Embassy Suites Chicago Downtown Hotel
  • Embassy Suites Chicago Downtown Chicago
  • Embassy Suites Chicago Downtown Hotel Chicago

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.