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Hilton Garden Inn Chicago Downtown South Loop

3.0 star property
3-star hotel near Lake Michigan

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Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Lobby
Exterior
Exterior
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
55 E 11th Street, Chicago, IL, 60605
  • Place, State Street
    ‪2 min walk‬
  • Place, Shedd Aquarium
    ‪13 min walk‬
  • Place, Grant Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪26 min drive‬

Room options

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Two Queen Room

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, blackout drapes

King Room

  • Sleeps 2

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(236 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(115 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Premium Two Queen Room

  • Sleeps 4

View all photos for Premium King Room

Premium bedding, in-room safe, desk, blackout drapes

Premium King Room

  • Sleeps 2

View all photos for Corner King Room

Premium bedding, in-room safe, desk, blackout drapes

Corner King Room

  • Sleeps 2

View all photos for Hearing Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout drapes

Hearing Accessible Corner King Room

  • Sleeps 2

View all photos for Mobility Hearing Accessible Corner King Room with Rollin Shower

Premium bedding, in-room safe, desk, blackout drapes

Mobility Hearing Accessible Corner King Room with Rollin Shower

  • Sleeps 2

View all photos for Mobility Hearing Accessible Two Queen Room with Rollin Shower

Premium bedding, in-room safe, desk, blackout drapes

Mobility Hearing Accessible Two Queen Room with Rollin Shower

  • Sleeps 4

View all photos for Mobility Hearing Accessible Corner King Room with Tub

Premium bedding, in-room safe, desk, blackout drapes

Mobility Hearing Accessible Corner King Room with Tub

  • Sleeps 2

View all photos for Mobility Hearing Accessible King Room with BathTub

Premium bedding, in-room safe, desk, blackout drapes

Mobility Hearing Accessible King Room with BathTub

  • Sleeps 2

View all photos for Hearing Accessible King Room

Premium bedding, in-room safe, desk, blackout drapes

Hearing Accessible King Room

  • Sleeps 2

Mobility Accessible Two Queen Room with BathTub

  • Sleeps 4

View all photos for Hearing Accessible Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Hearing Accessible Two Queen Room

  • Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout drapes

Accessible Corner King Room

  • Sleeps 2

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citizenM Chicago Downtown

Downtown Chicago
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 4,226 reviews
The price is CA $159
CA $187 total
includes taxes & fees
Mar 22 - Mar 23
citizenM Chicago Downtown

About the area

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Lake Michigan and Grant Park. Soldier Field and Millennium Park are also within 2 miles (3 km).

What's nearby

  • State Street - 2 min walk - 0.2 km
  • Lollapalooza - 9 min walk - 0.8 km
  • Shedd Aquarium - 13 min walk - 1.1 km
  • Grant Park - 14 min walk - 1.3 km
  • Millennium Park - 19 min walk - 1.6 km

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 27 min drive

Restaurants

  • ‪Sweet Bean - ‬2 min walk
  • ‪Lou Malnati's Pizzeria - ‬5 min walk
  • ‪Burger Bar Chicago - ‬3 min walk
  • ‪Devil Dawgs on State - ‬6 min walk
  • ‪Yolk - ‬2 min walk

About this property

Hilton Garden Inn Chicago Downtown South Loop

3-star hotel near Lake Michigan
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1080 square feet (100 square meters) and includes conference space. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Hilton Garden Inn Chicago Downtown South Loop. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

  • 146 guestrooms or units
  • 1080 sq ft of conference space
  • 100 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very good, 2,695 reviews
The price is CA $131
CA $153 total
includes taxes & fees
Mar 24 - Mar 25
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited onsite valet parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, mobile payments, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Frequently asked questions

How close is Hilton Garden Inn Chicago Downtown South Loop to the airport?

Hilton Garden Inn Chicago Downtown South Loop is 11.5 mi (27-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Chicago Downtown South Loop?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Chicago Downtown South Loop on Apr 13, 2026 start from CA $162, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Chicago Downtown South Loop have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Chicago Downtown South Loop.

How close is Hilton Garden Inn Chicago Downtown South Loop to the beach?

This hotel is 2.4 mi (9-min drive) from Ohio Street Beach and 2.8 mi (9-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does Hilton Garden Inn Chicago Downtown South Loop offer free breakfast?

Free breakfast isn’t offered at Hilton Garden Inn Chicago Downtown South Loop, but full breakfast is offered for a fee of between USD 10 and 20 for adults, USD 5 and 10 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Chicago Downtown South Loop?

No, there is no casino at this hotel, but Bally's Casino Chicago (3-min drive) is nearby.

What time is check-in at Hilton Garden Inn Chicago Downtown South Loop?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Hilton Garden Inn Chicago Downtown South Loop?

Free parking is not available at this hotel. Valet parking is available for USD 70 per night.

Does Hilton Garden Inn Chicago Downtown South Loop have a pool?

Yes, there's a pool.

Does Hilton Garden Inn Chicago Downtown South Loop have a restaurant?

Hilton Garden Inn Chicago Downtown South Loop is home to Shang Noodle, which features Asian cuisine, light fare, and brunch.

Does Hilton Garden Inn Chicago Downtown South Loop have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Chicago Downtown South Loop to downtown Chicago?

Hilton Garden Inn Chicago Downtown South Loop is 0.7 mi away from Chicago.

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1182 out of 1909 reviews
Rating 8 - Good. 420 out of 1909 reviews
Rating 6 - Okay. 165 out of 1909 reviews
Rating 4 - Poor. 67 out of 1909 reviews
Rating 2 - Terrible. 75 out of 1909 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2026

10/10 Excellent

Camaysia

Stayed 2 nights in Jan 2026

10/10 Excellent

JIM, LaPorte

Stayed 1 night in Jan 2026

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the view of the room, looking out towards the lake. The property was clean and service was friendly. No breakfast buffet, even though it was noted via this app. A flyer upon arrival states no breakfast. The restroom door is a sliding (no lock) barn door, not my fave. Other than this, it was spacious and clean with a generous and functional closet!
Stayed 3 nights in Dec 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast was included. The store was a bit lacking.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven, Eagan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great check in and responsive front desk staff. Housekeeping staff did a great job during our visit!
Stayed 4 nights in Dec 2025

10/10 Excellent

Donald

Stayed 4 nights in Dec 2025

10/10 Excellent

therina

Stayed 4 nights in Dec 2025

10/10 Excellent

Monica

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2025

10/10 Excellent

Rosaldy F

Stayed 4 nights in Dec 2025

10/10 Excellent

Kaden

Stayed 1 night in Nov 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
clean room, close to food places, walkable & best part was no loud noise
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

The room and view of the city was amazin.The staff were very helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and overall appearance of the hotel was very nice. The staff was helpful and it suited our needs.
Stayed 2 nights in Dec 2025

4/10 Poor

Olgay

Liked: Cleanliness
As a long-term guest who has stayed at various Hilton Hotels properties for the past fifteen years, I had never expected to submit a formal complaint, particularly regarding hotel staff. I stayed at the Hilton Garden Inn Chicago Downtown South Loop from December 6th to 9th, 2025. Overall, the hotel met expectations in terms of price and performance; however, I cannot say the same about the conduct of certain staff members, particularly the front desk clerk(s). Unfortunately, I have never encountered such rude, impolite, and unprofessional behavior at a front desk. Upon my arrival at approximately 12:00 p.m., the clerk informed me that my room was not ready and that I would need to wait until 4:00 p.m. She added that if I did not wish to wait, I could obtain another room for an additional charge of 25 USD. I declined this offer, as I had already completed check-in through the Hilton mobile application. Approximately 30 minutes later, she stated that the room was still not ready and offered to change my room at no additional cost. As I was extremely tired, I accepted. Throughout these interactions, her manner of speaking was notably inappropriate; she addressed me in a directive and discourteous tone, using phrases such as “come here” without any courtesy or professionalism. This experience was highly disappointing. I do not intend to stay at this property again, nor will I recommend it to any acquaintances. Sincerely,
Stayed 3 nights in Dec 2025

10/10 Excellent

Edith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and the room was clean. We did not purchase breakfast on site, but there were several great restaurants and bakeries nearby.
Stayed 4 nights in Dec 2025

10/10 Excellent

John, Chicago

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great space
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff
Stayed 4 nights in Dec 2025

2/10 Terrible

Maura

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rats.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Loved my room the view was amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

HANNAH

Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff was courteous.
Stayed 2 nights in Dec 2025

4/10 Poor

Britni

Stayed 2 nights in Nov 2025

8/10 Good

Anna

Stayed 1 night in Dec 2025

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, amenities
The staff were amazing during check in/check out and with the valet. I loved the corner room and the vibe and aesthetic of it. The location was great. It was easy to get around on foot and walkable to public transit.
Stayed 4 nights in Dec 2025