Hilton Garden Inn Chicago Downtown South Loop

3.0 star property
3-star hotel near Lake Michigan

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Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Property preview
Exterior
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pool
  • Pet-friendly

Explore the area

View in a map
55 E 11th Street, Chicago, IL, 60605
  • Place, Grant Park
    ‪14 min walk‬
  • Place, Soldier Field
    ‪16 min walk‬
  • Place, Millennium Park
    ‪19 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪15 min drive‬

Room options

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

Room, 1 King Bed

9.2 out of 10
Wonderful
(215 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(30 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(110 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

Premium Two Queen Room

  • Sleeps 4

Premium King Room

  • Sleeps 2

Corner King Room

  • Sleeps 2

Hearing Accessible Corner King Room

  • Sleeps 2

Mobility Hearing Accessible Corner King Room with Rollin Shower

  • Sleeps 2

Mobility Hearing Accessible Two Queen Room with Rollin Shower

  • Sleeps 4

Mobility Hearing Accessible Corner King Room with Tub

  • Sleeps 2

Mobility Hearing Accessible King Room with BathTub

  • Sleeps 2

Hearing Accessible King Room

  • Sleeps 2

Mobility Accessible Two Queen Room with BathTub

  • Sleeps 4

Hearing Accessible Two Queen Room

  • Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Accessible Corner King Room

  • Sleeps 2

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About the area

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find State Street and Lake Michigan. Grant Park and Soldier Field are also within 2 miles (3 km).

What's nearby

  • Grant Park - 14 min walk - 1.3 km
  • Soldier Field - 16 min walk - 1.4 km
  • Art Institute of Chicago - 17 min walk - 1.5 km
  • Millennium Park - 19 min walk - 1.6 km
  • McCormick Place - 2 min drive - 1.8 km

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 27 min drive

Restaurants

  • ‪Sweet Bean - ‬2 min walk
  • ‪Burger Bar Chicago - ‬3 min walk
  • ‪Eleven City Diner - ‬1 min walk
  • ‪Stan's Donuts & Coffee - ‬3 min walk
  • ‪Yolk - ‬2 min walk

About this property

Hilton Garden Inn Chicago Downtown South Loop

3-star hotel near Lake Michigan
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1080 square feet (100 square meters) and includes conference space. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Hilton Garden Inn Chicago Downtown South Loop. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

  • 146 guestrooms or units
  • 1080 sq ft of conference space
  • 100 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, mobile payments, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Reviews

Hilton Garden Inn Chicago Downtown South Loop Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1052 out of 1698 reviews
Rating 8 - Good. 373 out of 1698 reviews
Rating 6 - Okay. 144 out of 1698 reviews
Rating 4 - Poor. 62 out of 1698 reviews
Rating 2 - Terrible. 67 out of 1698 reviews

Reviews

10/10 Excellent

MICHAEL, white river jct

Liked: Cleanliness, staff & service, property conditions & facilities
Great view in the corner king. Convenient and easy valet.
Stayed 2 nights in Sep 2025

8/10 Good

Anthony G, Morrow

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Kevin william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to restaurants. STAFF was excellent..
Stayed 2 nights in Aug 2025

10/10 Excellent

WALTER, Henrico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, easy Orange Line ride from Midway, close to everything. Friendly and responsive staff. Spacious and clean room. Would definitely stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

WALTER, Henrico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, close to everything we wanted to see: the Art Institute, Buddy Guy's Legends, Millennium Park, Reckless Records. We didn't need a taxi at all--Orange Line from Midway Airport stopped a block away at Roosevelt. Lots of great food and impressive skyline views. The hotel staff was friendly and responsive. The room was clean and spacious with tremendous city views. Would definitely stay here again! The only *small* downside was a long line at check-in time, but otherwise a fine experience.
Stayed 2 nights in Aug 2025

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view with corner room

Stayed 1 night in Jul 2025

10/10 Excellent

Jaideyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, and staff was great! Only issue we had was that when we checked in, we were told that if you extended your check out till 12, it was complimentary. Even the night before we asked just in case and they told us to call around 8-9 to extend it and we would be fine. We drove in and were having car issues so we called early the morning of check out and asked for it to be extended while we figured it out. Though when we called, they said they weren’t doing late check-outs that day. Thankfully, they accepted our request, so no harm no foul. Just thought it was odd that 2/3 people we talked to said nothing about it possibly not being an option. Other than that, everything was perfect!
Stayed 2 nights in Jul 2025

10/10 Excellent

Johanset

Liked: Cleanliness, staff & service, property conditions & facilities
Location, staff friendliness, cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Stayed 3 nights in Jul 2025

2/10 Terrible

Ankita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really smelly. Staff was not supportive at all. There were moods in the restroom
Stayed 3 nights in Jul 2025

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nice room but So hot everywhere else

Hotel was clean, but there was not any air conditioning on in any of the hall ways or lobby. Room was clean and nice. Shower dripped on the metal drain every 5 minutes and it echoed thru the room. 2nd night I have to put a wash cloth under it and close the door. AC was off in the room when I first got there and it was 80 degrees. I turned it in and it cooled off after a few hours. The next days. I left for the all day. When I came back the AC was shut off again and it was back to 80 degrees. It made for a rough night as it took a few hours to even cool off.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jaiden N.

Stayed 3 nights in Jul 2025

10/10 Excellent

Coley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Deloris

Stayed 1 night in Jul 2025

8/10 Good

Jalen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a cool experience, would definitely come back
Stayed 1 night in Jul 2025

10/10 Excellent

marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to train to white soxs game. 2 stops and we were there. 5 dollars to ride all day.
Stayed 1 night in Jul 2025

10/10 Excellent

MICHAEL, Flushing

Liked: Cleanliness, staff & service, amenities
Perfect for a 2 night stay, reasonable rate at a great location.
Stayed 2 nights in Jul 2025

8/10 Good

Janine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was going well until my second night when I tried to get extra pillows and the front desk didn’t know where to get them or she just didn’t feel like it. Other than that my stay was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Paul C

Travelled with partner
Liked: Staff & service, amenities
The staff and operation of the hotel seemed exceptional. The carpet on our floor as well as our room looked worn and dirty. It might have been clean; but it didn't look nor feel like it. There were a lot of chips in the paint in our room and a stain on the ceiling where it looked like tea somehow splashed up there. On a positive note, being so close to the lake was wonderful and the area is beautiful!
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

The service is great but not excellent. Downstairs restaurant was great for breakfast. Pool is a great place for kids. It is open from early morning to late night. There is coin-operated laundry machine $3+ and dryer. The bills could be exchanged to coins at the lobby. It is an easy walking distance to lake walk and museum campus. The room is cleaned every 2 days.
Stayed 6 nights in Jul 2025

8/10 Good

DeAsia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The staff was super friendly and very helpful with what we needed. We did arrive a few hours before the designated check in time, but the staff were accommodating and were able to get us into our room quickly and without trouble. The hotel itself was beautiful on the inside and the location offered a lot of great views. We stayed in one of the corner rooms and our room had the perfect view of Lake Michigan and Grant Skate Park on one side and the other we were able to see the high-rise buildings in the city. The location was very convenient, everything we planned on going to was walking distance and it felt safe. We were there for a concert at Soldier Field and the walk was about 15-20 mins but didn't feel that long because of the path you could take right through the park. There were a lot of pedicabs on standby to get you wherever if you didn't feel like walking too, or the drive would've been about 5 mins from the hotel. The hotel did offer a 24hr valet parking service which we felt was a huge convenience, because parking in the downtown area is ridiculous and expensive. The fee during our stay was $70 per night which was just taken out of our incidental hold (which was $75 per night). I'm not too sure if that's always the fee or if that's what it was due to the event going on during our stay, but either way I'm glad it was offered. Only Cons: The elevators were sort of crazy, and the gym room was fairly small.
Stayed 2 nights in Jul 2025

10/10 Excellent

Francois

Stayed 3 nights in Jul 2025

6/10 Okay

angelica

Travelled with family and small children
They didn't have my room ready i had to wait an whole hour and 30 minutes. However the room was excellent and the pool was dirty.
Stayed 1 night in Jul 2025