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Viceroy Chicago

4.5 star property
4.5-star luxury hotel near Michigan Avenue

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Photo gallery for Viceroy Chicago

Interior
Property video
Ballroom
Banquet hall
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
1118 North State Street, Chicago, IL, 60610
  • Place, State Street
    ‪3 min walk‬
  • Place, Michigan Avenue
    ‪5 min walk‬
  • Place, Water Tower Place
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Lake View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse (Suite)

Penthouse (Suite)

Penthouse (Suite)

  • 156 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

View from room

Deluxe Room, 1 King Bed, Accessible

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

View from room

Deluxe Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Lake View

View from room

Deluxe Room, 2 Queen Beds, Lake View

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | View from room

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Lake View

View from room

Grand Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • 41 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

City view

Junior Suite

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace

View from room

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

View from room

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Lake View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Accessible, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Lake View

View from room

Deluxe Room, 1 King Bed, Accessible, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Lake View

View from room

Deluxe Room, 2 Queen Beds, Accessible, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Accessible, Terrace

View from room

Junior Suite, Accessible, Terrace

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

View from room

Superior Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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The Westin Michigan Avenue Chicago

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  • Spa
  • Pet-friendly
  • Free WiFi
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4.4 out of 5, Excellent, 1,086 reviews
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CA $232 total
includes taxes & fees
Dec 15 - Dec 16
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About the area

Chicago

Downtown Chicago stay.Within a 10-minute walk of this Downtown Chicago hotel, you'll find State Street and Michigan Avenue. Also, Lake Michigan is within half a mile (1 km) and Chicago Riverwalk is within 2 miles (3 km).

What's nearby

  • State Street - 3 min walk - 0.3 km
  • Michigan Avenue - 5 min walk - 0.4 km
  • Water Tower Place - 8 min walk - 0.7 km
  • 875 North Michigan Avenue - 8 min walk - 0.7 km
  • Northwestern Memorial Hospital - 11 min walk - 1.0 km

Getting around

  • Millennium Station - 2 min drive
  • Clark-Division Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪Gibsons Bar & Steakhouse - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪Luxbar - ‬2 min walk
  • ‪La Colombe Coffee Roasters - ‬1 min walk
  • ‪Lodge Tavern - ‬2 min walk

About this property

Viceroy Chicago

4.5-star luxury hotel near Michigan Avenue
Viceroy Chicago offers its guests a seasonal outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 13440 square feet (1249 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Viceroy Chicago. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 18 levels
  • 13440 sq ft of conference space
  • 1249 sq m of conference space
  • Built in 2017
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Viceroy Chicago offers 180 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Awards and affiliations

Viceroy Chicago is listed in the 2021 Travel + Leisure 500.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 94 per night; includes in/out privileges)

Food and drink

  • Weekday full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.36 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.00 to 35 per person
  • Valet parking fee: USD 94 per night (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number Hotel License

We should mention

  • The seasonal pool will open May 22 and close November 02.
  • Pool access available from 8:00 AM to 5:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Viceroy Chicago Hotel
Viceroy Chicago Hotel
Viceroy Chicago Chicago
Viceroy Chicago Hotel Chicago

Viceroy Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 927 out of 1139 reviews
Rating 8 - Good. 120 out of 1139 reviews
Rating 6 - Okay. 53 out of 1139 reviews
Rating 4 - Poor. 16 out of 1139 reviews
Rating 2 - Terrible. 23 out of 1139 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Gorgeous view of the lake and a beautiful rainbow. Wow! Friendly staff. Weird doors on the bathroom. Sliding doors tend to be noisy and unwieldy in general and this one was bad. That’s my only complaint.
Ferris wheel!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Aug 2025

10/10 Excellent

Eran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great service. Nice restaurant on site
Stayed 2 nights in Aug 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, room comfort
We love the Viceroy in Chicago. Rooftop pool is great to cool off in the summer.
Stayed 2 nights in Aug 2025

8/10 Good

Doug

Liked: Cleanliness, property conditions & facilities, room comfort
A solid four star hotel perfect location but value is hard to find on the property
Stayed 4 nights in Aug 2025

10/10 Excellent

PHILIP

Stayed 4 nights in Aug 2025

8/10 Good

Mychelle

Stayed 1 night in Aug 2025

6/10 Okay

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Saadia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Aug 2025

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tomer

Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

Anmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice small boutique hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rita, BROOKFIELD

Stayed 2 nights in Aug 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Price of valet was absurd, and took forever to get your car. Uber if possible.
Stayed 2 nights in Jul 2025

10/10 Excellent

Soleini

Stayed 3 nights in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean, and updated. The area was perfect to get anywhere we wanted. The staff was kind and helpful. The rooftop pool was very nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

selvana, elk grove

Stayed 1 night in Aug 2025

10/10 Excellent

Nelson

Stayed 2 nights in Aug 2025

6/10 Okay

Edward

Disliked: Staff & service, amenities
Air conditioning didn't
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Stayed 2 nights in Aug 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness
I recently stayed at the Viceroy Hotel with high expectations based on its reputation for luxury and hospitality. While the property itself is visually stunning and well-maintained, the service unfortunately did not meet the standard I anticipated. From check-in to check-out, there were several missed opportunities to deliver the kind of attentive and seamless experience one expects from a Viceroy-branded hotel. Staff interactions felt rushed and impersonal, and requests—whether for basic amenities (a blanket in this case for my son) or assistance especially lack of service at the pool and 18th floor bar—were often delayed or overlooked entirely. Communication between departments seemed disjointed, which added unnecessary friction to what should have been a relaxing stay. It’s disappointing because the hotel clearly has the potential to offer a world-class experience. With more focus on staff training, responsiveness, and guest engagement, it could truly live up to its brand promise. I hope management takes this feedback seriously and makes the necessary improvements. I would love to return in the future and see a noticeable difference.
Stayed 1 night in Aug 2025