4.3 out of 5

"Great location at a reasonable price. Room was on the small side. " More

By a verified traveller on Tue 31 Jul 2018

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Hotel Description

4-star hotel near Chicago Riverwalk

Heart of Chicago

A stay at this The Loop hotel places you steps from Chicago Riverwalk and a 5-minute walk from Tribune Tower. Chicago Theatre and Chicago Cultural Center are also within half a mile (1 km).

Business services

A restaurant and a fitness center are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Express check-in, express check-out, and dry cleaning are also on offer.

Free WiFi, iPod docks

The 121 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and iPod docks. Room service, premium bedding, and coffee/tea makers are also available.

Club Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$144* Per night/room 25 Aug. - 26 Aug.

Suite, 1 Bedroom, Kitchenette (1 bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

River Hotel ratings based on 142 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for River Hotel

Everyone (47) Couples (8) Business (1) Family (6)
5 out of 5
Convenient to everything. Staff were friendly and helpful.

Posted by on 2 Aug. 2019

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Comment from Hotel Management

2 Aug. 2019 by Ana

Thanks for staying with us. We appreciate your feedback and kind words for the staff.

2 out of 5
Location was great. Bed was comfortable except the pillow was too thick and firm. We had a problem with check in and although we had four rooms that were prepaid through Travelocity, one room was not available and when the hotel changed one couple to another room, they were charged separately for a room that was occupied by a stranger. They are still trying to get the charges removed from their credit card, even after meeting with the hotel manager who evidently didn't get it handled.

Posted by on 13 Aug. 2019

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Comment from Hotel Management

16 Aug. 2019 by Ana

Thank you for staying with us. We appreciate your feedback and apologize for any inconvenience. Please contact us directly for any assistance.

5 out of 5
Location, cleanliness and free water. Conceige vwery helpful. Small rooms but didnt spend much time in there.

Posted by on 30 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Ana

Thanks for staying with us. We are delighted to know you were happy with your accommodations and staff services. We appreciate your kind words.

5 out of 5
Perfect location for attractions and pictures. Building inside decor. Staff was friendly. Great stay! Will be back.

Posted by on 26 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Ana

We are delighted to know you had a "great stay"! We appreciate your feedback and kind words about the staff. Thank you.

5 out of 5
Location of the hotel. Cleanliness, friendly, efficient

Posted by on 14 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Ana

Thank you for staying with us. We appreciate your feedback.

5 out of 5
No breakfast but a great location, staff, and stay!

Posted by on 13 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by Ana

We are glad you enjoyed your stay. Thank you for the feedback.

3 out of 5
We have a great view but the room itself has tiny closet space and no luggage rack. The bed is exceptionally firm so it's not very comfy. If we were staying more than one night, it wouldn't be the best option for us. The room though is clean and is fine for a quick stay.

Posted by on 6 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Ana

Thank you for staying with us Ashley. We appreciate your feedback.

4 out of 5
Room was too small for 2 people. No dresser to put clothes, since closet pretty small. No luggage stand. Room little outdated. Staff not very friendly or knowledgeable when asked something "didnt know" no smiles from staff. One thing hotel is in primo location very walkable to downtown areas.

Posted by on 28 Jun. 2019

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Comment from Hotel Management

8 Jul. 2019 by Ana

Thank you for staying with us. We appreciate your feedback.

3 out of 5
Location is excellent! Room was VERY small. Hotel staff was very helpful.

Posted by on 18 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Ana

Thank you for staying with us. We appreciate your feedback.

5 out of 5

Posted by on 17 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Ana

Thank you for staying with us. We appreciate your feedback.

Property Features

There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. The business-friendly River Hotel also features a fitness center, concierge services, and laundry facilities. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 121 guestrooms or units
  • Dining venue
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (30.3 km / 18.8 mi)
  • Train station: Millennium Station (0.9 km / 0.6 mi)
  • Metro station: Clark-Lake Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

River Hotel offers 121 air-conditioned accommodations with iPod docking stations and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

River Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 53 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel River
  • River Hotel
  • River Hotel Chicago
  • River Chicago
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.