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Sofitel Chicago Magnificent Mile

4.5 star property
4.5-star luxury hotel near Michigan Avenue

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Photo gallery for Sofitel Chicago Magnificent Mile

Bar (on property)
Property video
Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed
Exterior
Presidential Suite, 1 King Bed | Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
20 E Chestnut St, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Water Tower Place
    ‪3 min walk‬
  • Place, 875 North Michigan Avenue
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds (Floors 6-32)

Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds (Floors 6-32)

9.6 out of 10
Exceptional
(27 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Floors 6-10)

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed (Floors 6-10)

9.4 out of 10
Exceptional
(94 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Tub with Grab Bars

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed, Accessible Tub with Grab Bars

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Roll-in Shower and Accessible Tub

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Roll-in Shower and Accessible Tub

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Accessible Tub with Grab Bars

Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed, Accessible Tub with Grab Bars

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed, Accessible Tub

Premium bedding, in-room safe, individually decorated

Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed, Accessible Tub

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed

Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed

Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Accessible Tub with Grab Bars

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible Tub with Grab Bars

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Bathtub Grab Bars

Superior Double Room, 2 Double Beds, Bathtub Grab Bars

Superior Double Room, 2 Double Beds, Bathtub Grab Bars

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed (Floors 22-32)

Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed (Floors 22-32)

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Floors 11-21)

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed (Floors 11-21)

9.4 out of 10
Exceptional
(32 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

Premium bedding, in-room safe, individually decorated

Prestige Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

Premium bedding, in-room safe, individually decorated

Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Free WiFi
  • Restaurant
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The price is CA $146
CA $171 total
includes taxes & fees
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About the area

Chicago

Downtown Chicago stay.With a stay at this Downtown Chicago hotel, you'll be within half a mile (1 km) of Michigan Avenue and 2 miles (3 km) of Chicago Riverwalk. Grant Park and Soldier Field are also within 3 miles (5 km).

What's nearby

  • Michigan Avenue - 2 min walk - 0.2 km
  • Water Tower Place - 3 min walk - 0.3 km
  • 875 North Michigan Avenue - 5 min walk - 0.4 km
  • Northwestern Memorial Hospital - 6 min walk - 0.6 km
  • Chicago Riverwalk - 17 min walk - 1.5 km

Getting around

  • Millennium Station - 2 min drive
  • Chicago Station (Red Line) - 4 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 47 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Epic Burger - ‬2 min walk
  • ‪Brass Tack - ‬2 min walk
  • ‪Taco Bell - ‬3 min walk

About this property

Sofitel Chicago Magnificent Mile

4.5-star luxury hotel near Michigan Avenue
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Sofitel Chicago Magnificent Mile. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

  • 415 guestrooms or units
  • 32 levels
  • Meeting rooms
  • Built in 2002
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 85 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 85.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Sofitel Chicago Magnificent Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1862 out of 2322 reviews
Rating 8 - Good. 267 out of 2322 reviews
Rating 6 - Okay. 88 out of 2322 reviews
Rating 4 - Poor. 59 out of 2322 reviews
Rating 2 - Terrible. 46 out of 2322 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2025

10/10 Excellent

Greg

Stayed 1 night in Nov 2025

10/10 Excellent

Shweta

Stayed 1 night in Oct 2025

8/10 Good

Erin

Stayed 2 nights in Nov 2025

10/10 Excellent

Talatha

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at this hotel. The accommodations were excellent and serve was superb. The staff were professional and informative. Recommend to all.
Stayed 4 nights in Nov 2025

10/10 Excellent

jacqueline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and comfortable. Staff were friendly and helpful with our stay and also with organizing taxis and booking attractions. Enjoyable experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Eliana

Liked: Cleanliness, property conditions & facilities
The room was clean. The tv was broken I called front desk 3 times no one ever came to fix 4 hours later they came up to fix
Stayed 1 night in Nov 2025

10/10 Excellent

Sinead D

Stayed 2 nights in Oct 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and efficient
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel, Dublin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with great views
Stayed 2 nights in Nov 2025

6/10 Okay

Christina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My bed had been been made, but I know the sheets were not changed because I found some hair in the bed that I know is not mine. Re
Stayed 1 night in Nov 2025

4/10 Poor

Marcio, Miami Beach

Travelled with family
Liked: Cleanliness
When I came to get my key there was ONE person manning the front desk with six very tired travelers ahead of me. This is appallingly substandard. Also the hidden fees are simply ridiculous. A $25 “amenity fee”??? 19% “service fee” AND $6 more for “convenience” for in-room services? Will never stay here again
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and location 10/10
Stayed 3 nights in Nov 2025

10/10 Excellent

Shakeya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location close to so many things.
Stayed 3 nights in Nov 2025

10/10 Excellent

Donna, Boynton Beach

Liked: Cleanliness, property conditions & facilities
Overall, I was very pleased with my stay. Valet was especially helpful in providing directions when I was looking for the Red Line station. They were also extremely quick at getting my car ready when it was time for me to leave. The hotel was nicely kept and a perfect location. Very pleased with my stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 3 nights in Nov 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was spotless and the bed was very comfortable!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kari, Rockford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms, good dining/bar
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 3 nights in Oct 2025

8/10 Good

Deborah

Liked: Staff & service
Wish I could give 5 stars. Really like this hotel. The views are great and the rooms and suites are really nice. The reason I deducted a star is the sofa bed. Unbelievably uncomfortable. You can just look at it and see how bad it is. If you dont need to use one then you’re good to go. If you do need to use it then you’ve been warned.
Stayed 1 night in Nov 2025

10/10 Excellent

Jose, San Francisco

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything from the staff to the rooms and the hospitality overall everything was excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities
Great room and overall service
Stayed 1 night in Oct 2025