Book Benchmark rooms in Coconut Grove

"Coconut Grove is back! "

"Pros: Great hotel!! Close to cool walkable areas with shopping and restaurants. Close to marina where snorkel tours are. Pool area is nice and relaxing. Breakfast was just ok- but free! Cons: there was a lady throwing a temper tantrum in the lobby because her giant suv would not fit in the garage and she didn’t want to pay to park it in the street. The staff collectively seemed more concerned with attending to her tantrum than helping me and the others in line (three desk reps all left their posts to help this entitled angry woman). Room keys were shoved at me with a signal to move on. Please note I am understanding that nasty customers are not easy to deal with, and I’m sure the staff are very friendly under normal circumstances. They were lovely in every other interaction we had with them. More of an observation to help manage situations like that. Also tons of smokers standing at the only entrance vacuumed in Smokey air while I waited for the tantrum lady to move along. Overall this place has so many positives I would not hesitate to come back here. Was a good value, clean and nice place to stay in a convenient area. "

"Very relaxing, & private. Loved it! Very easy to get ahold of management for any needs. "

"Amazing. Will definitely be back. 10/10 across the board. "

"Everything was enjoyable "

"Great stay"