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Best Western Hilliard Inn & Suites

2.5 star property
Enjoy the indoor pool at this Hilliard hotel

Choose dates to view prices

Photo gallery for Best Western Hilliard Inn & Suites

Lobby
1 bedroom, pillowtop beds, desk, laptop workspace
Lobby
Exterior
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • Ohio State University
    ‪12 min drive‬
  • Schottenstein Center
    ‪13 min drive‬
  • Ohio Stadium
    ‪14 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the area

Hilliard

In Hilliard .You'll be within 2 miles (3 km) of Aquatic Adventures Ohio and 6 miles (10 km) of Ohio State University with a stay here. Heritage Golf Club and The Mall at Tuttle Crossing are also within 6 miles (10 km).

What's nearby

  • Hollywood Casino - 8 min drive - 12.0 km
  • Ohio State University - 12 min drive - 8.9 km
  • Greater Columbus Convention Center - 13 min drive - 19.5 km
  • Schottenstein Center - 13 min drive - 9.9 km
  • Ohio Stadium - 14 min drive - 10.6 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Mill Run Ale House - ‬6 min walk
  • ‪Dave & Buster's - ‬7 min walk

About this property

Best Western Hilliard Inn & Suites

Enjoy the indoor pool at this Hilliard hotel
Best Western Hilliard Inn & Suites offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Hilliard Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 60 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • 1 conference room
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Hindi, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LED TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1006 reviews
Rating 8 - Good. 269 out of 1006 reviews
Rating 6 - Okay. 57 out of 1006 reviews
Rating 4 - Poor. 17 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable. Bathroom and room overall were clean. Breakfast had many nice options.
Stayed 1 night in Mar 2025

8/10 Good

Trisha

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I just didn't like how the employee was pushing to be my friend when I first got there. It was creepy...
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karl

Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a large area with several other motels and other commerial buildings. I was only there for about 10 hours. The "free" breakfast was quite nice. Staff were very helpful and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Stayed 1 night in Mar 2025

10/10 Excellent

Anne, Grove City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family all used to stay at this particular place when visiting . Now that I’ve moved away, I decided to stay here as well when visiting
Stayed 1 night in Mar 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very nice staff. But when forced to move to another room because of leaking water, they stuck us in a strange handicapped room
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stadium Series

Hotel was able to accommodate an early check-in on short notice. Staff was very friendly. Room was clean, spacious, and quiet.
Stayed 1 night in Mar 2025

2/10 Terrible

Ladarrius

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mayra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean hotel room. Breakfast is definitely a plus here! Would stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

rick

Stayed 1 night in Feb 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean inside, great room. Friendly staff. Breakfast in the morning was great, very easy.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay..
Stayed 1 night in Feb 2025

2/10 Terrible

Gokcin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had a horrible check in and claimed I did. It have reservation and blamed Expedia. After much discussion they found my reservation but I was almost with a reservation.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Travelled with family
Clean, beautiful property, well located and safe, great food, pool and overall accommodations. Highly recommended!!!
Stayed 1 night in Feb 2025

8/10 Good

Linda

Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Breakfast buffet was plentiful and welcome gift bag was a nice added surprise.
Stayed 2 nights in Feb 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super choice

Very good hotel to stay. Easy check in, clean room , free and tasty breakfast! I will stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Victor

Stayed 1 night in Feb 2025

10/10 Excellent

Victor

Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025