Hyatt Place Columbus/Polaris

3.0 star property
3-star hotel near Polaris Fashion Place

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Photo gallery for Hyatt Place Columbus/Polaris

Children's activities
Front of property
Lobby
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool

Explore the area

View in a map
2006 POLARIS PARKWAY, Columbus, OH, 43240
  • Place, Polaris Fashion Place
    ‪18 min walk‬
  • Place, Easton Town Center
    ‪13 min drive‬
  • Place, Columbus Zoo and Aquarium
    ‪16 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible (2 queenbed & 1 sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 queenbed & 1 sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (High Floor, 2 queenbed & 1 sofabed)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(57 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (2 queenbed & 1 sofabed)

9.8 out of 10
Exceptional
(43 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Columbus

Polaris stay.With a stay at this Polaris hotel, you'll be within 2 miles (3 km) of Polaris Fashion Place and 12 miles (20 km) of Columbus Zoo and Aquarium. Tanger Outlets Columbus and Zoombezi Bay Waterpark are within 12 miles (20 km).

What's nearby

  • Topgolf - 8 min walk - 0.7 km
  • Polaris Fashion Place - 18 min walk - 1.5 km
  • Easton Town Center - 13 min drive - 18.4 km
  • Ohio State University - 16 min drive - 23.9 km
  • Columbus Zoo and Aquarium - 16 min drive - 16.2 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪Ikea Restaurant - ‬12 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Quaker Steak & Lube - ‬17 min walk

About this property

Hyatt Place Columbus/Polaris

3-star hotel near Polaris Fashion Place
Hyatt Place Columbus/Polaris offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and concierge services are also featured at the business-friendly Hyatt Place Columbus/Polaris. Self parking is free.

This 3-star Columbus hotel is smoke free.

  • 112 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hyatt Place Columbus/Polaris offers 112 accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. 65-inch Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch smart TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, Discover, and JCB International. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Columbus Polaris
Hyatt Place Columbus/Polaris Hotel
Hyatt Place Columbus/Polaris Columbus
Hyatt Place Columbus/Polaris Hotel Columbus

Reviews

Hyatt Place Columbus/Polaris Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 595 out of 795 reviews
Rating 8 - Good. 89 out of 795 reviews
Rating 6 - Okay. 52 out of 795 reviews
Rating 4 - Poor. 29 out of 795 reviews
Rating 2 - Terrible. 30 out of 795 reviews

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king suite was nicely done with plenty of extra room
Stayed 1 night in Aug 2025

8/10 Good

Jeremy

Stayed 3 nights in Jul 2025

6/10 Okay

JULIE

Stayed 2 nights in Jul 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Our stay was a quick one as we stay the night after visiting the area and going to the Zoo but it was still a great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Valinda

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
The only PO problem was on the 2nd night air conditioning had issues not running right and the controls wouldn't work plus was so busy due to car show but staff was very friendly and helpful
Stayed 2 nights in Jul 2025

8/10 Good

Ezra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about my stay except the cleanliness of the breakfast area. The tables were all dirty, and I went through three "clean" plates before finding an actual clean one. The staff didn’t seem all that concerned about it. Maybe they were having a rough morning. I still would return to the property because everything else was top notch.
Stayed 1 night in Jul 2025

10/10 Excellent

tomorr, Willoughby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotrl
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyatt in Columbus Ohio

Our stay with the Hyatt was very pleasant. We had no issues concerning the overall stay. The only problem I had was the ideal of different staff members would charge different prices for merchandise. Some gave them away, some charged 3 for a $1 and then another guy charged the kids $6 for six blow pops and he wasn’t nice at all
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sadie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was modern and clean. The staff was friendly. The room was spacious. Our room had a “forest” view which was a nice surprise considering the area the hotel is in. The bed was a little softer than I personally like, but was cozy. The shower was amazing. The breakfast had a lot of options, but a dairy free milk option (for cereal, granola, and coffee) would be nice.
Stayed 1 night in Jul 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, hotel was clean and well appointed. Breakfast was hot and fresh. The location of the faucet for the bathroom sink in the room doesnt allow you to easily wash your hands. The water barely makes it into the sink.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Finally, a hotel that actually had an EV charger

This property had an EV charger for both GM and Tesla. Hotels.com is not reliable when it comes to finding a hotel with a charger
Stayed 1 night in Jun 2025

8/10 Good

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel, wish it had basic cleaning items

The hotel was very well updated with a modern aesthetic. Our room was the suite with king bed which was spacious and very clean. The hotel did not offer any paper towels or dish detergent despite having a fully stocked kitchen. Our ac unit was broken two separate times so the room got quite hot but they sent a maintenance man to address it pretty efficiently. Would definitely stay again, but I'll bring my own paper towels and dish soap!
Stayed 3 nights in Jun 2025

8/10 Good

Daniel, Fort Wayne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Not walkable to much, but very easy for a quick stop. Breakfast was late/unpredictable.
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice, clean hotel! Beautiful outdoor seating area!
Stayed 1 night in Jul 2025

2/10 Terrible

Matthew

Travelled with family and small children
Disliked: Cleanliness, staff & service
On our first night of our family vacation, our ac system broke down and leaked rusty water into our room and under our floorboards. Our feet, shoes and socks were all stained from the water as we walked through our room and water kept coming up through the floorboards. The manager was apologetic but couldn’t move us due to the hotel being full. We were not checked on the next day and not offered a room change throughout our stay. We continued to inspect our room and realized that there had obviously not been much cleaning to our room. Underneath the beds looked like they had been swept in several months, there was even someone else’s water bottle and used lozenge under there! All baseboards and headboards were thick with dust. There were two huge cracks running along the ceiling and the floor was so uneven you were sleeping with your feet in the air! This remained the state of our room throughout our stay. Not even a turndown!! There were many other issues but not enough space to write them all! We tried to speak to a manager as we checked out but of course none were to be found. The girl at the reception desk did inform us that a credit of $100 had been made to us as well as comping about $50 of food. For a stay that cost us near $700 that is a low shot. We were informed that to speak to any of the general mangers we would need to email them and they would contact us within a few hours as they were all in a “meeting” needless to say we have not yet heard back from anybody.
Rusty Water stains on rug
Rusty Water stains on floor
Ruined socks from rusty water leaking through floor
More ruined socks
Stayed 3 nights in Jun 2025

10/10 Excellent

Craig

Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am first time guest of a Hyatt hotel. From check-in, to the bar, to check, to help to my car…it was an amazing experience! I needed a room near an elevator for mom and that is what we got. Very spacious room, welcoming lobby and all interactions with staff were enjoyable. I will be back!
Stayed 1 night in Jun 2025

6/10 Okay

Jamilah

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Requested joining rooms with property directly. Arrived and they could not accommodate
Stayed 2 nights in Jun 2025

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and easy check in
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara Anne

Travelled with family
There are so many great things to say! Clean, modern, comfortable, quiet, 24 hr NICE gym, very stocked and large lobby bar that was open VERY late! I have never have such a large variety of items to choose from at a continental breakfast before. Usually hotel outdoor areas are very small and awkward. Not at Hyatt! Spacious and spread out around a lot of the building, making it comfortable for multiple families at a time. It was also a large parking lot.
Stayed 1 night in Jun 2025