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Hyatt House The Woodlands / Shenandoah

3.0 star property
3-star hotel near Memorial Hermann

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Photo gallery for Hyatt House The Woodlands / Shenandoah

Lobby
Exterior
Lobby
Hallway
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
18645 Residence Drive, Shenandoah, TX, 77385
  • Place, Memorial Hermann
    ‪1 min drive‬
  • Place, CHI St. Luke's Health–The Woodlands Hospital
    ‪2 min drive‬
  • Place, Texas Children's Hospital The Woodlands
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(112 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.2 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Kitchen

9.4 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

Coffee/tea maker

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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EVEN Hotel Shenandoah - The Woodlands by IHG

Shenandoah
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 531 reviews
The price is CA $151
CA $171 total
includes taxes & fees
Jan 10 - Jan 11
EVEN Hotel Shenandoah - The Woodlands by IHG

About the area

Shenandoah

In entertainment district.You'll find Memorial Hermann and CHI St. Luke's Health–The Woodlands Hospital within 3 miles (5 km) of this hotel. Woodlands Mall and Market Street are also within 3 miles (5 km).

What's nearby

  • Woodforest National Bank Stadium and Natatorium - 12 min walk - 1.0 km
  • Memorial Hermann - 1 min drive - 1.9 km
  • CHI St. Luke's Health–The Woodlands Hospital - 2 min drive - 2.3 km
  • Texas Children's Hospital The Woodlands - 2 min drive - 2.3 km
  • Main Event Entertainment - 2 min drive - 2.3 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 27 min drive

Restaurants

  • ‪BRKTHROUGH Shenandoah - ‬3 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Pappadeaux Seafood Kitchen - ‬10 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Chuy's - ‬6 min walk

About this property

Hyatt House The Woodlands / Shenandoah

3-star hotel near Memorial Hermann
Hyatt House The Woodlands / Shenandoah offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1022 square feet (95 square meters) and includes conference space. The business-friendly Hyatt House The Woodlands / Shenandoah also features laundry facilities, a convenience store, and an ATM. Free self parking is available.

This 3-star Shenandoah hotel is smoke free.

  • 148 guestrooms or units
  • 5 levels
  • 1022 sq ft of conference space
  • 95 sq m of conference space
  • Built in 2021
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt House The Woodlands / Shenandoah offers 148 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

Terrace/patio
Hyatt Place Houston / The Woodlands
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,001 reviews
The price is CA $200
CA $231 total
includes taxes & fees
Jan 22 - Jan 23
Hyatt Place Houston / The Woodlands

Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (14 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.01 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, and Discover. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Hyatt House The Woodlands / Shenandoah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1000 reviews
Rating 8 - Good. 178 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

WAYLON, Conroe

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Yeris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern up to date hotel that was super clean. Friendly staff and nice weight room. Continental breakfast was very good!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was great! Will be staying again in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcelina

Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Sep 2025

2/10 Terrible

Elie, Thornhill

Stayed 3 nights in Sep 2025

4/10 Poor

Tanisha

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Did not like that bathroom door didnt shut all the way. That you can that paint on the doors where not painted right.
Stayed 2 nights in Oct 2025

10/10 Excellent

Treasure

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

John ALEX

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel
Stayed 2 nights in Sep 2025

8/10 Good

Channell

Stayed 4 nights in Sep 2025

10/10 Excellent

Hailey Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay in the area. It was close to a bunch of things in a plaza like a movie theater, dining, and some more. The room was spacious and bed was comfy. Will stay again! Highly reccommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kayla

Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 1 night in Sep 2025

10/10 Excellent

Carlton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ingia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stay here as we have treatment at MD the Woodlands every 2 weeks. Staff is always very polite and the area is quiet and easy to access.
Stayed 2 nights in Sep 2025

10/10 Excellent

Migdalia

Stayed 3 nights in Sep 2025

10/10 Excellent

Kendra

Amazing staff so helpful.
Stayed 1 night in Sep 2025

8/10 Good

Rogelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything turned out to be as expected. Only downside was the bathroom. First, personally I do not like those sliding doors that do not "isolate" the bathroom from the room and second was this strange thing with the shower water where one is left feeling that tha soap is still on you skin, like it did not washed away.
Stayed 5 nights in Sep 2025

4/10 Poor

Stephanie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Reserved a room with 2 queen size beds upon arrival was told that due to rooms being maintenanced only a king size bed with a sofa was available. Sofa bed was very uncomfortable to sleep on.
Stayed 1 night in Sep 2025

10/10 Excellent

bridgette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very welcoming.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice for a morning swim. Breakfast was good for a hotel breakfast. Surrounding area was upscale with plenty of food options.
Stayed 3 nights in Jul 2025

2/10 Terrible

Shad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We booked a 2 queen. Supposedly the hotel contact you and you were supposed to contact us to tell us they didn’t have those rooms. We never heard that. So I was in a king room with a sofa bed. The sofa bed was very nasty in the first room (we have pics). The second room sofa bed was better however, not clean and very uncomfortable. Very disappointed
Nasty something that fell out of first sofa bed
Also first sofa bed
Second sofa bed
Stayed 1 night in Sep 2025

10/10 Excellent

Shelly

Stayed 1 night in Sep 2025