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Hyatt House The Woodlands / Shenandoah

3.0 star property
3-star hotel near CHI St. Luke's Health–The Woodlands Hospital

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Photo gallery for Hyatt House The Woodlands / Shenandoah

Lobby
Terrace/patio
Hallway
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
18645 Residence Drive, Shenandoah, TX, 77385
  • Place, CHI St. Luke's Health–The Woodlands Hospital
    ‪17 min walk‬
  • Place, Texas Children's Hospital The Woodlands
    ‪18 min walk‬
  • Place, Memorial Hermann
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(117 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.2 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Kitchen

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

Coffee/tea maker

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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EVEN Hotel Shenandoah - The Woodlands by IHG

Shenandoah
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 555 reviews
The price is CA $125
CA $141 total
includes taxes & fees
Mar 12 - Mar 13
EVEN Hotel Shenandoah - The Woodlands by IHG

About the area

Shenandoah

In entertainment district.You'll find CHI St. Luke's Health–The Woodlands Hospital and Memorial Hermann within 3 miles (5 km) of this hotel. MD Anderson Cancer Center and Woodlands Mall are also within 3 miles (5 km).

What's nearby

  • CHI St. Luke's Health–The Woodlands Hospital - 17 min walk - 1.4 km
  • Texas Children's Hospital The Woodlands - 18 min walk - 1.6 km
  • Woodforest National Bank Stadium and Natatorium - 18 min walk - 1.6 km
  • Woodforest Bank Stadium - 18 min walk - 1.6 km
  • Memorial Hermann - 2 min drive - 2.3 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪BRKTHROUGH Shenandoah - ‬3 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Pappadeaux Seafood Kitchen - ‬10 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Hyatt House The Woodlands / Shenandoah

3-star hotel near CHI St. Luke's Health–The Woodlands Hospital
Hyatt House The Woodlands / Shenandoah offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1022 square feet (95 square meters) and includes conference space. The business-friendly Hyatt House The Woodlands / Shenandoah also features laundry facilities, a convenience store, and an ATM. Free self parking is available.

This 3-star Shenandoah hotel is smoke free.

  • 148 guestrooms or units
  • 5 levels
  • 1022 sq ft of conference space
  • 95 sq m of conference space
  • Built in 2021
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt House The Woodlands / Shenandoah offers 148 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

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Heritage Inn & Suites The Woodlands, Trademark by Wyndham
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 1,785 reviews
The price is CA $136
CA $156 total
includes taxes & fees
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Heritage Inn & Suites The Woodlands, Trademark by Wyndham

Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (14 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.01 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, and Discover. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Hyatt House The Woodlands / Shenandoah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 695 out of 1017 reviews
Rating 8 - Good. 180 out of 1017 reviews
Rating 6 - Okay. 72 out of 1017 reviews
Rating 4 - Poor. 26 out of 1017 reviews
Rating 2 - Terrible. 44 out of 1017 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

WAYLON, Conroe

Stayed 1 night in Nov 2025

10/10 Excellent

Odette

Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gtreat
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities
The room was way higher than my expectations. The staff was more than willing to help with anything I needed. 11/10 recommend this hotel and staff. The breakfast was very good as well.
Stayed 5 nights in Nov 2025

6/10 Okay

Gustavo

Travelled with family
Liked: Staff & service
good, we had bad luck there was a power shortage, we did not know rooms were cleaned every 2 days, breakfast was terrible...had to go to coffee shops nearby
Stayed 4 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff clean and helped me check in at 3 am after leaving another hotel due to a bad experience
Stayed 1 night in Nov 2025

10/10 Excellent

Derek

Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025

8/10 Good

Kyira

Liked: Cleanliness, staff & service, amenities
The room was spacious and clean. The layout of the room was great. The staff was very courteous. I would return to this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Loida

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Jamay

Stayed 1 night in Nov 2025

10/10 Excellent

Korey

Stayed 1 night in Nov 2025

10/10 Excellent

Dalyn

Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
Great location, very clean, friendly service, and an amazing breakfast spread.
Stayed 1 night in Nov 2025

10/10 Excellent

Martha

Stayed 1 night in Sep 2025

8/10 Good

Kristy

Stayed 1 night in Oct 2025

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very professional and very nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. The bed is ridiculously comfortable and the blackout curtains are amazing. The only rub is that the bathroom door was really heavy and I couldn’t close it with my injured wrist. Other than no bathroom privacy we have no complaints. While we’re not elderly at all, we are over 50 and super heavy doors are hard to close. Especially since I have an injury.
Stayed 1 night in Nov 2025

10/10 Excellent

Lori, Tucson

Liked: Cleanliness, property conditions & facilities
Clean room and great staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Very new and clean hotel. Great location
Stayed 4 nights in Oct 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Very clean and staff was helpful and friendly!
Stayed 1 night in Oct 2025

10/10 Excellent

BONNIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walk to dinner and shopping…
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
lean and spacious rooms. Courteous staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rebecca

Great Stay
Stayed 1 night in Oct 2025