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Hyatt House The Woodlands / Shenandoah

3.0 star property
3-star hotel near Memorial Hermann

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Photo gallery for Hyatt House The Woodlands / Shenandoah

Terrace/patio
Lobby
Outdoor pool, pool umbrellas, sun loungers
Room, 2 Queen Beds
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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18645 Residence Drive, Shenandoah, TX, 77385
  • Place, Woodforest National Bank Stadium and Natatorium
    ‪12 min walk‬
  • Place, Memorial Hermann
    ‪1 min drive‬
  • Place, CHI St. Luke's Health–The Woodlands Hospital
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(111 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.2 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Kitchen

9.4 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

Coffee/tea maker

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Property amenity

EVEN Hotel Shenandoah - The Woodlands by IHG

Shenandoah
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 509 reviews
The price is CA $123
CA $139 total
includes taxes & fees
Dec 19 - Dec 20
EVEN Hotel Shenandoah - The Woodlands by IHG

About the area

Shenandoah

In entertainment district.You'll find Memorial Hermann and CHI St. Luke's Health–The Woodlands Hospital within 3 miles (5 km) of this hotel. Woodlands Mall and Market Street are also within 3 miles (5 km).

What's nearby

  • Woodforest National Bank Stadium and Natatorium - 12 min walk - 1.0 km
  • Woodforest Bank Stadium - 12 min walk - 1.0 km
  • Memorial Hermann - 1 min drive - 1.9 km
  • CHI St. Luke's Health–The Woodlands Hospital - 2 min drive - 2.3 km
  • Texas Children's Hospital The Woodlands - 2 min drive - 2.3 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 27 min drive

Restaurants

  • ‪BRKTHROUGH Shenandoah - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬17 min walk
  • ‪Pappadeaux Seafood Kitchen - ‬7 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬13 min walk
  • ‪Chuy's - ‬10 min walk

About this property

Hyatt House The Woodlands / Shenandoah

3-star hotel near Memorial Hermann
Hyatt House The Woodlands / Shenandoah offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1022 square feet (95 square meters) and includes conference space. The business-friendly Hyatt House The Woodlands / Shenandoah also features laundry facilities, a convenience store, and an ATM. Free self parking is available.

This 3-star Shenandoah hotel is smoke free.

  • 148 guestrooms or units
  • 5 levels
  • 1022 sq ft of conference space
  • 95 sq m of conference space
  • Built in 2021
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt House The Woodlands / Shenandoah offers 148 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

Lobby
Heritage Inn & Suites The Woodlands, Trademark by Wyndham
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 1,670 reviews
The price is CA $132
CA $152 total
includes taxes & fees
Nov 26 - Nov 27
Heritage Inn & Suites The Woodlands, Trademark by Wyndham

Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (14 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.01 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, and Discover. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Reviews

Hyatt House The Woodlands / Shenandoah Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 685 out of 1009 reviews
Rating 8 - Good. 181 out of 1009 reviews
Rating 6 - Okay. 71 out of 1009 reviews
Rating 4 - Poor. 29 out of 1009 reviews
Rating 2 - Terrible. 43 out of 1009 reviews

Reviews

10/10 Excellent

Melinda

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Cathey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Could be better. Cathey Steinberg

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Our room was very clean. Great smell when we entered. Our only problem was no hot water in the bathroom sink- minor issue. I would recommend this hotel.
Stayed 2 nights in Aug 2025

2/10 Terrible

Richard

Travelled with family
Disliked: Amenities
Be careful of this property. The billed my family for a smoking fee, but there no smoking took place in the room. Upon dispute, the hotel manager’s explanation became more and more fabricated. They offered to send us “picture evidence” of the smoking. We asked for proof of smoking and co Stanley rebuffed with the mention of this picture evidence. How can you have picture evidence and no smell of smoke? Beware!
Stayed 1 night in Aug 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Clean ho
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Decent hotel

They didn't service our room. It was a 2 night stay, we were surprised but made do. I guess we should have asked ... The mechanical room was open and it smelled bad by the hot tub so I didn't stay long in there
Stayed 2 nights in Aug 2025

10/10 Excellent

luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing for my family of 5 !!! Location & Services
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

8/10 Good

Brenda

Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking area in the property is not enough during weekend but there is a free parking building next to it, its farther but ok
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The parking in the property is not enough starting the weekend but there is a free parking building next to it, its ok but a little bit farther,
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Stayed 4 nights in Aug 2025

6/10 Okay

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness
Stayed 4 nights in Aug 2025

8/10 Good

Don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Hussain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Mandola

Stayed 1 night in Jul 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and professional. Casey made the check-in process seamless.
Stayed 1 night in Aug 2025

8/10 Good

Tom, Troup

Liked: Cleanliness, staff & service, property conditions & facilities
Been here several times and will continue to stay when I’m in North Houston
Stayed 1 night in Aug 2025

10/10 Excellent

Shelton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, very clean really enjoyed myself

This one was a very good place to stay
Stayed 3 nights in May 2025

6/10 Okay

judith

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was nice but the mattress was not so great
Stayed 2 nights in Aug 2025