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"We chose to stay at this hotel due to the proximity of the medical facilities where we had a family member who was scheduled for a procedure the next
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Within a 15-minute walk of this Addicks hotel, you'll find Texas Children's Hospital West Campus and Houston Methodist West Hospital. George Bush Park and Second Baptist Church West Campus are also within 3 miles (5 km).
Free breakfast
This hotel features an outdoor pool and a gym. Business travelers can take advantage of the free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.
Hampton Inn & Suites Houston I-10 West Park Row ratings based on 10 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Hampton Inn & Suites Houston I-10 West Park Row
Everyone (6)Family (4)
5 out of 5
We chose to stay at this hotel due to the proximity of the medical facilities where we had a family member who was scheduled for a procedure the next day. The hotel was clean, quiet and the staff were friendly and professional. We would definitely stay here again.
Posted by Kristina on 14 Nov. 2023
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5 out of 5
Posted by Kerry on 15 Feb. 2023
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5 out of 5
Posted by Kayla on 2 Sep. 2022
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5 out of 5
Posted by a verified traveller on 16 Jul. 2021
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3 out of 5
Posted by a verified traveller on 10 Jul. 2021
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4 out of 5
The first room I was assigned was not clean and ready.
Posted by a verified traveller on 27 Feb. 2020
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Comment from Hotel Management
28 Feb. 2020
by General Manager
Thank you for choosing to stay with us. We are sorry for the inconvenience you had due to the cleanliness issue in your first room. We have shared this with our housekeeping team in an effort to be more diligent going forward. We hope the positive aspects of your stay made up for us not meeting every expectation. It was our pleasure hosting you, and we hope you will stay with us again at Hampton Inn & Suites Houston I-10 West Park Row.
Sincerely,
Juli Austin,
General Manager
5 out of 5
Posted by a verified traveller on 26 Oct. 2019
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Comment from Hotel Management
27 Oct. 2019
by General Manager
Thank you for visiting Hampton Inn & Suites Houston I-10 West Park Row and for your wonderful rating. We are delighted you had an excellent experience with us. Please come back and see us again soon.
Sincerely,
Juli Austin,
General Manager
3 out of 5
I would like too get my deposit back for both the rooms I had. Thank you
Posted by a verified traveller on 1 Jun. 2019
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Comment from Hotel Management
3 Jun. 2019
by General Manager
Thank you for evaluating your stay with us. We regret your disappointment with our incidental charges. Please reach out to our front desk so that they can assist you with any further queries. Thank you again for your feedback. We hope to have the opportunity to welcome you again.
Sincerely,
Juli Austin,
General Manager
2 out of 5
This was a very new property that was excellent, however, when I reserve an accessible room with 2 queen beds and a roll in shower, I honestly expect to receive that request!! Not an accessible room and bathroom with a TUB!!! What are the hotel exec thinking?? Just because we ask for it - it doesn't necessarily mean we need it??? Just because you offer 5 handrails in the bathroom that should accommodate all handicap renters?? I NEEDED A ROLL IN SHOWER!! I BOOKED A HANDICAP ROOM WITH A ROLL IN SHOWER!! AND GOT A TUB WITH 5 HANDRAILS. ARGH!! I Swear - Just because you have 36 in. wide doorways and a pull up sink, that doesn't mean that all my needs have been met. I booked a roll in shower - and NO excuses were given as to a tub being in that bathroom, and NO other accommodations were available. How in the world can I tell when I book a room online whether it TRULY has a roll in shower, or if it is just a fantasy? I had to work 3 days to make enough to pay for that room!! I agonized for 1 month over booking it, decided on your hotel even though it was 15 minutes further away from my destination, and my daughter's needs were not met. I hate giving bad reviews, but this isn't the first time this has happened. I did choose Hampton's Inn because they have been very accommodating in the past. But this time I needed 2 queen beds instead of 1 king bed. And apparently they don't make those with roll in showers. WHY NOT?? Please fix this!!! Worldwide!!
Posted by a verified traveller on 19 May 2019
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Comment from Hotel Management
21 May 2019
by General Manager
Dear Guest,
Thank you for taking the time out of your busy day to leave feedback for us regarding your recent stay at the Hampton Inn and Suites Houston Park Row.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for the hotel not being able to accommodate your request of the 2 double beds and a roll in shower. I have shared your feedback regarding this inconvenience to you and your daughter to our corporate office in hopes of getting this corrected for future guests.
Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Houston.
Sincerely,
Juli Austin
General Manager
4 out of 5
Posted by a verified traveller on 16 Apr. 2019
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Comment from Hotel Management
17 Apr. 2019
by General Manager
We are glad you enjoyed your time at Hampton Inn & Suites Houston I-10 West Park Row. Thank you for your wonderful rating, and we look forward to your next visit.
Sincerely,
Juli Austin,
General Manager
About the Hampton Inn & Suites Houston I-10 West Park Row
Hampton Inn & Suites Houston I-10 West Park Row offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Hampton Inn & Suites Houston I-10 West Park Row. For a fee, parking is available. This Houston hotel is smoke free.
135 guestrooms or units
4 levels
Built in 2016
To-go breakfast (free)
Deli
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Terrace
BBQ grill(s)
Outdoor picnic space
Elevator
No smoking on site
1 conference room
Family Friendly Amenities
Number of outdoor pools - 1
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
, Free wired internet
, High-speed internet access
Available in some public areas:
Free WiFi
, Internet access in public areas - high speed
Transport
Parking: Self parking available for a surcharge
Room Amenities
Hampton Inn & Suites Houston I-10 West Park Row offers 135 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.
Flat-screen television
Cable channels
Premium channels
Refrigerator
Coffee maker
Housekeeping (on request)
Local calls (free)
Hair dryer
Laptop safe
Toiletries (free)
Iron and ironing board
Desk
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Food & Drink
Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 75 per accommodation, per stay
Maximum 2 pets
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.
No rollaway/extra beds available
No cribs (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Smoke detector
LGBTQIA friendly
Credit card pre-authorization
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Fees
Guests will be asked to pay the following charges at the property:
0.75 percent destination fee will be charged
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: USD 3.87 per day
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in fee: USD 40.00 (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hampton Inn Houston I-10 West Park Row TX Hotel
Hampton Inn Row Hotel
Hampton Inn Houston I-10 West Park Row TX
Hampton Inn Suites Houston I 10 West Park Row
Hampton Inn Suites Houston I 10 West Park Row Tx
Hampton Inn Suites Houston I 10 West Park
Hampton Inn Suites Houston I 10 West Park Row
Hampton Inn Suites Houston I 10 West Park Row TX
Hampton Inn & Suites Houston I-10 West Park Row Hotel
Hampton Inn & Suites Houston I-10 West Park Row Houston
Hampton Inn & Suites Houston I-10 West Park Row Hotel Houston
You should know
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
