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The Whitehall Houston

4.0 star property
4-star hotel near Toyota Center

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Photo gallery for The Whitehall Houston

City view from property
Property preview
Lobby sitting area
Lobby
Indoor wedding

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1700 Smith St, Houston, TX, 77002
  • Place, Toyota Center
    ‪13 min walk‬
  • Place, Downtown Aquarium
    ‪17 min walk‬
  • Place, Daikin Park
    ‪20 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(54 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(40 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Mobility Accessible (Wheelchair Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible (Wheelchair Accessible)

8.4 out of 10
Very good
(14 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (H-Level)

Room, 1 King Bed, Non Smoking (H-Level)

Room, 1 King Bed, Non Smoking (H-Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (H-Level)

Room, 2 Double Beds, Non Smoking (H-Level)

Room, 2 Double Beds, Non Smoking (H-Level)

  • Sleeps 4
  • 2 Double Beds

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About the area

Houston

Downtown Houston stay.Your stay at this Downtown Houston hotel places you within 2 miles (3 km) of Toyota Center and Downtown Aquarium. George R. Brown Convention Center and Daikin Park are also within 2 miles (3 km).

What's nearby

  • House of Blues Houston - 10 min walk - 0.9 km
  • Toyota Center - 13 min walk - 1.2 km
  • Downtown Aquarium - 17 min walk - 1.4 km
  • Daikin Park - 20 min walk - 1.7 km
  • George R. Brown Convention Center - 2 min drive - 2.6 km

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪NUA Thai - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬5 min walk
  • ‪Christian's Tailgate Bar & Grill - ‬6 min walk
  • ‪Thirteen - ‬5 min walk

About this property

The Whitehall Houston

4-star hotel near Toyota Center
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 mi is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

  • 1 building
  • 259 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

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  • Pool
  • Pet friendly
  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1196 out of 1958 reviews
Rating 8 - Good. 352 out of 1958 reviews
Rating 6 - Okay. 197 out of 1958 reviews
Rating 4 - Poor. 96 out of 1958 reviews
Rating 2 - Terrible. 117 out of 1958 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Logan

Stayed 1 night in Nov 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a deluxe king. Would recommend for size. Hotel is charming. We didn't have any issues finding coffee in the morning and felt quiet. The window shades kept the sun out. Only one night of restless sleep being that its downtown Houston...overall quiet. Pool was nice little relaxing spot. Service in restaurant was nice.
Stayed 4 nights in Oct 2025

8/10 Good

Uwimana

Stayed 3 nights in Sep 2025

10/10 Excellent

Ellizabeth

Stayed 3 nights in Sep 2025

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good location to arte d the conference center without Paying the premiums of the hotels next to it. Restaurant is limited in choice, and the área, Downtown, quite Boring in the evenings, with little entertainment and no shops what so ever. The presence of homeless at nights also gives it a sense
Stayed 1 night in Oct 2025

10/10 Excellent

Tamir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ver
Stayed 4 nights in Sep 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service
The hotel is just older. They pump in a weird floral smell to cover up a smell. The wallpaper is coming off the walls, bathrooms need help. I do want to say the staff is excellent! The one restaurant they have did a great job at handling everyone. Coffee was actually decent. Cocktails were great. I can't say enough about how helpful and kind everyone was.
Stayed 3 nights in Sep 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
*
Stayed 1 night in Sep 2025

2/10 Terrible

Shyam

Disliked: Cleanliness, staff & service
Terrible staff
Stayed 1 night in Oct 2025

2/10 Terrible

Quintin Mathew Mathew Monroe

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hallway and room smelled like urine, floors were filthy, tons of dirt under rug. Hotel was dated, valet was $45 a night plus tax. Security questioned whether I belonged in the hotel, talk about adding insult to ROBBERY. Place is washed, won’t be back, or recommend.
Stayed 2 nights in Sep 2025

6/10 Okay

Alisa

Business traveller
.
Stayed 3 nights in Sep 2025

4/10 Poor

Moriah

Stayed 1 night in Sep 2025

4/10 Poor

keith

Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Alfred

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice for it's age and the staff was very friendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Daisy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing with such beautiful and spacious rooms! I loved how the hotel reached out to me before my stay and offered upgrades. My plans did change last minute, and being able to updrade to a 2 bed was perfect. The staff was extremely helpful as well. I will definitely return when I plan to visit Houston!
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel!

The hotel has great food/beverage options. The Buffalo Bayou coffee shop was simply awesome. The customer service was excellent. The hotel is also in close proximity to the baseball arena as well as other restaurants. It was very easy to get around.
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Stayed 1 night in Sep 2025

6/10 Okay

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down one of the best experiences I have had with a hotel. John, Kelvin, Sal and so many more made our stay absolutely memorable. We are so appreciative for everything the staff did, helped with and facilitated during our stay. It was our first time in Texas, and guaranteed they have a guest for life when we return. Thank you to all the staff at the Whitehall for going above and beyond. Book the trip, you won’t regret it.
Stayed 4 nights in Sep 2025

10/10 Excellent

Giget, Conyers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe. Friendly and accomodating staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

josue

Stayed 1 night in Sep 2025