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The Westin Oaks Houston at the Galleria

4-star property
5011 Westheimer Road, Houston, TX 1-855-887-0424
4.5 out of 5
Wonderful!
See all 10 travelocity Reviews

"It has a lot of stores and restuarants around " More

By a verified traveller on Thu 02 Mar 2023

Points Of Interest

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Hotel Description

Hotel near Gerald D. Hines Waterwall Park, connected to a shopping center in Houston

The Galleria stay

Within a 10-minute walk of this The Galleria hotel, you'll find Gerald D. Hines Waterwall Park and River Oaks District. Highland Village and Uptown Park are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and valet parking. Enjoy the 24-hour gym and perks like free self parking.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $297* Per night/room 26 Apr. - 27 Apr.

Executive Room, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Traditional Room, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

The Westin Oaks Houston at the Galleria ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Oaks Houston at the Galleria

Everyone (6) Family (3)
5 out of 5

Posted by , from MEXICO CITY on 20 Sep. 2023

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Comment from Hotel Management

11 Oct. 2023 by Troy S.

Thanks so much, ALFREDO! We appreciate you.

5 out of 5

Posted by , from MEXICO CITY on 12 Apr. 2023

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Comment from Hotel Management

3 May 2023 by Sincerely, Aless - Marketing Coordinator

Good morning Alfredo, our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

5 out of 5
It has a lot of stores and restuarants around

Posted by , from MEXICO CITY on 2 Mar. 2023

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Comment from Hotel Management

6 Mar. 2023 by Sincerely, Aless - Marketing Coordinator

Hi Alfredo! Thank you for being our guest at our hotel. We are pleased you enjoyed your time with us and appreciate your compliments about our property. We hope you will choose us every time your travels bring you to the area.

5 out of 5
Very confortable, the rooms are fine and there are a lot of shopping and dinning options

Posted by , from MEXICO CITY on 28 Mar. 2022

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Comment from Hotel Management

12 Apr. 2022 by Julie

Hello, Alfredo! Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. Sincerely, Julie - Marketing Coordinator

4 out of 5

Posted by , from MEXICO CITY on 4 Jan. 2022

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5 out of 5

Posted by on 17 May 2021

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3 out of 5

Posted by on 9 Feb. 2020

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5 out of 5

Posted by on 28 Oct. 2019

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3 out of 5
There’s no free WiFi in the rooms....only in the lobby...Pool was ok but not super clean....

Posted by on 5 Aug. 2019

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5 out of 5
Excelente. Cuartos muy espaciosos y camas muy cómodas. Excelente servicio con ubicación inigualable.

Posted by on 12 Feb. 2020

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About the The Westin Oaks Houston at the Galleria

Location 5011 Westheimer Road, Houston, TX 77056

Property Features

The Westin Oaks Houston at the Galleria offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 25304 square feet (2351 square meters) and includes conference space. The business-friendly The Westin Oaks Houston at the Galleria also features gift shops/newsstands, concierge services, and dry cleaning/laundry services. Self parking is free. This Houston hotel is smoke free.

  • 406 guestrooms or units
  • 21 levels
  • 25304 sq ft of conference space
  • 2351 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Free parking nearby

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Westin Oaks Houston at the Galleria offers 406 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. This Houston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

Street Level Lobby Bar - Onsite bar. Guests can enjoy drinks at the bar. Happy hour is offered.

White Oak Kitchen + Drink - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses a grey water recycling system.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Grey water recycling system
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 30.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 53 per night (in/out privileges)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Houston Galleria Westin
  • Houston Galleria Westin Oaks
  • Westin Houston Galleria
  • Westin Houston Galleria Oaks
  • Westin Oaks
  • Westin Oaks Hotel
  • Westin Oaks Hotel Houston Galleria
  • Westin Oaks Houston Galleria
  • Westin Hotel Oaks
  • Westin Oaks Houston At The Galleria Hotel Houston
  • Westin Oaks Houston Galleria Hotel
  • The Westin Oaks Houston at the Galleria Hotel
  • The Westin Oaks Houston at the Galleria Houston
  • The Westin Oaks Houston at the Galleria Hotel Houston

You should know

  • Pool access available from 6:00 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.