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The Westin Oaks Houston at the Galleria

4.0 star property
4-star eco-certified hotel near Gerald D. Hines Waterwall Park, connected to a shopping center

Choose dates to view prices

Photo gallery for The Westin Oaks Houston at the Galleria

Meeting facility
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Point of interest
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

Map
5011 Westheimer Road, Houston, TX, 77056
  • The Galleria
    ‪1 min walk‬
  • River Oaks District
    ‪10 min walk‬
  • Memorial Park
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

55-inch flat-screen TV with cable channels, Smart TV, pay movies

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Hearing Accessible)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, Multiple Beds

  • 51 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed, Corner

55-inch flat-screen TV with cable channels, Smart TV, pay movies

Executive Room, 1 Double Bed, Corner

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Multiple Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, Multiple Beds (Mobility Accessible, Tub)

  • 51 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 51 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Hearing Accessible)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Mobility Accessible, Tub)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

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About the area

Houston

The Galleria stay.Within a 10-minute walk of this The Galleria hotel, you'll find Gerald D. Hines Waterwall Park and River Oaks District. Highland Village and Uptown Park are also within 2 miles (3 km).

What's nearby

  • The Galleria - 1 min walk - 0.0 km
  • Gerald D. Hines Waterwall Park - 3 min walk - 0.3 km
  • River Oaks District - 10 min walk - 0.9 km
  • Highland Village - 20 min walk - 1.7 km
  • Memorial Park - 2 min drive - 2.3 km

Getting around

  • Wheeler Station - 7 min drive
  • Houston Station - 18 min drive
  • Houston William Hobby Airport (HOU) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Del Frisco's Double Eagle Steakhouse - ‬3 min walk
  • ‪Box Lunch - ‬6 min walk
  • ‪Charley's Philly Steaks - ‬7 min walk
  • ‪Grand Lux Cafe - ‬5 min walk

About this property

The Westin Oaks Houston at the Galleria

4-star eco-certified hotel near Gerald D. Hines Waterwall Park, connected to a shopping center
The Westin Oaks Houston at the Galleria offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 25304 square feet (2351 square meters) and includes conference space. The eco-certified The Westin Oaks Houston at the Galleria also features gift shops/newsstands, a garden, and concierge services. Self parking is free.

This 4-star Houston hotel is smoke free.

  • 406 guestrooms or units
  • 21 levels
  • 25304 sq ft of conference space
  • 2351 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Westin Oaks Houston at the Galleria offers 406 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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  • Parking included
  • Free WiFi
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The price is CA $305
CA $400 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 18.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Valet parking on site (USD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Designer stores
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.25 per accommodation, per night
  • Service fee: 0.61 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 30.00 per person
  • Fee for in-room wireless internet: USD 18.95 per day (rates may vary)
  • Valet parking fee: USD 58.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Houston Galleria Westin
Houston Galleria Westin Oaks
Westin Houston Galleria
Westin Houston Galleria Oaks
Westin Oaks
Westin Oaks Hotel
Westin Oaks Hotel Houston Galleria
Westin Oaks Houston Galleria
Westin Hotel Oaks
Westin Oaks Houston At The Galleria Hotel Houston
Westin Oaks Houston Galleria Hotel
The Westin Oaks Houston at the Galleria Hotel
The Westin Oaks Houston at the Galleria Houston
The Westin Oaks Houston at the Galleria Hotel Houston

The Westin Oaks Houston at the Galleria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 696 out of 1003 reviews
Rating 8 - Good. 180 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maximino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever

It was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Shirleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Kenton Edward, Santa Monica

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

ADRIANA

Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Stayed 2 nights in Dec 2024

8/10 Good

Alyssa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Bernardo

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway
Stayed 1 night in Feb 2025

10/10 Excellent

Joanna

Stayed 1 night in Feb 2025

10/10 Excellent

Sherena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
None of the above.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Genie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value, Clean, Great service

Value. Safe. Comfortable. Nice. Convenient, very clean, up to date. I only wish they had more self parking. That was a little expensive and I wish they had a better pool we weren’t going to use it, but if I was coming in the summer, I definitely would like a nicer pool. The service was fantastic.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Great location and easy access to stores. Room was very clean and nicely decorated.
Stayed 1 night in Feb 2025

10/10 Excellent

Dixie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jan 2025

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ubication
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica Natalie

Stayed 3 nights in Jan 2025

10/10 Excellent

Teresa

Liked: Amenities, property conditions & facilities
all of it
Stayed 1 night in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a wonderful hotel with great rooms ... water the plant on the third floor wall, please
Stayed 3 nights in Jan 2025

6/10 Okay

Alex

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Decent room, unreasonable management staff

I stayed at this hotel in Houston during a business trip, and while the rooms were decent and the cleaning staff was friendly and attentive, the front desk experience left much to be desired. Unfortunately, their service was unorganized, unhelpful, and moody, which made my stay far more stressful than it needed to be. During my trip, the city of Houston was essentially shut down due to an unprecedented 6 inches of snow, forcing the airport to close. I had to extend my stay on a daily basis while waiting for flights to resume. When I finally secured a flight for the following morning and attempted to cancel my reservation for the upcoming night, I was met with a flat-out refusal from the front desk. While I understand the existence of “rules and regulations,” extraordinary situations like this require a level of courtesy and understanding. Instead, I was charged for an entire additional night despite clearly explaining that I would not be staying. This rigid and greedy approach left a bad taste in my mouth, especially considering the extenuating circumstances. A little flexibility and empathy from the front desk would have gone a long way. Until this hotel addresses its front desk issues and prioritizes customer service, I cannot recommend it to other travelers, particularly during unpredictable situations.
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Stayed 2 nights in Jan 2025

8/10 Good

Victor

Stayed 1 night in Jan 2025

10/10 Excellent

Chuck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff
Stayed 1 night in Jan 2025