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"Close to all public transportation. Walking distance to many attractions. Ear plugs are provided as the rooms are close to the train tracks. Ask for ... " More

By a verified traveller on Sun 15 Sep 2019

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Hotel Description

3-star hotel near Little Mermaid

City center stay

Within a 15-minute walk of this Copenhagen City Centre hotel, you'll find Little Mermaid and Rosenborg Castle. Nyhavn and Copenhagen Opera House are also within 2 miles (3 km).

Terrace, bar/lounge

This hotel features a bar/lounge, a coffee shop, and free WiFi in public areas. Business travelers can take advantage of the laundry service. A terrace, a snack bar/deli, and a computer station are also on offer.

Free WiFi, flat-screen TVs

The 170 guestrooms offer free WiFi, down comforters, and flat-screen TVs. Free international calls, free long-distance calls, and free local calls are also available.

Standard Double Room (Medium)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$130* Per night/room 13 Jul. - 14 Jul.

Deluxe Double Room (Quiet medium)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room (Quiet large)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double or Twin Room (Large)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Østerport ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Østerport

Couples (2)
2 out of 5
I liked how nothing really was wrong with the hotel itself except a very bad smell in our room that never went away and the staff couldn't fix. I liked the mobile data phone the hotel gives you. I didn't like the building itself, it felt like an old college dorm or hostel. I don't like hard wood floors and don't think it's a standard for hotels. I obviously didn't like our horrible mold smell in the room or that the shower leaked on the bottom. The soap dispenser wasn't good either. I prefer normal soap and shampoo, they didn't have it.

Posted by on 11 Dec. 2019

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Comment from Hotel Management

20 Dec. 2019 by Hotel Østerport

We are sorry to learn, that we did not live up to your expectations, but hope that your overall stay in Copenhagen was enjoyable.

4 out of 5
Close to all public transportation. Walking distance to many attractions. Ear plugs are provided as the rooms are close to the train tracks. Ask for them at front desk if they are not found in your room.

Posted by on 15 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Hotel Østerport

Thank you very much for taking the time to review your stay with us. We are pleased to learn, that you enjoyed your stay with us. We hope you enjoyed your trip to Copenhagen.

3 out of 5
I didn't like that it was next to the train station and listening to all the trains passing by in all kind of hours.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Hotel Østerport

Thank you for taking the time to review your stay with us. We hope you enjoyed your time in Copenhagen.

Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Østerport. You'll have access to the health club at a partner property. This 3-star Copenhagen hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 3 levels
  • Built in 1946
  • Bar or lounge
  • Coffee shop
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Copenhagen (CPH-Kastrup) (16.1 km / 10 mi)
  • Train station: Copenhagen Osterport Station (0.2 km / 0.1 mi)
  • Metro station: Marmorkirken Station (0.8 km / 0.5 mi)

Room Amenities

Hotel Østerport offers 170 accommodations with safes and portable fans. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Safe
  • Telephone
  • Desk
  • Blackout drapes
  • Heating
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for DKK 100 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Due to this property's location next to the train tracks guests should expect that some level of noise may occur in the Standard Rooms. Applies for Standard Rooms only and not Deluxe Rooms which are located on the quiet side of the hotel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The tax ID number is NO smoking. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Tax ID - NO smoking
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: DKK 125 for adults and DKK 75 for children (approximately)
  • Crib (infant bed) fee: DKK 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Hotel Osterport
  • Hotel Østerport
  • Hotel Østerport Copenhagen
  • Østerport
  • Østerport Copenhagen
  • Østerport Hotel
  • Hotel Østerport Hotel
  • Hotel Østerport Copenhagen
  • Hotel Østerport Hotel Copenhagen

You should know

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.