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 Copenhagen •1 Room
 Copenhagen • 1 Room
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Hotel Østerport

3-star property
Oslo Plads 5, Copenhagen, 1-855-887-0424
3.3 out of 5
See all 4 travelocity Reviews

"Close to all public transportation. Walking distance to many attractions. Ear plugs are provided as the rooms are close to the train tracks. Ask for ... " More

By a verified traveller on Sun 15 Sep 2019

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Hotel Description

3-star hotel near Little Mermaid

City center stay

Within a 15-minute walk of this Copenhagen City Centre hotel, you'll find Little Mermaid and Rosenborg Castle. Nyhavn and Copenhagen Christmas Market are also within 2 miles (3 km).

Fitness center, coffee shop

This hotel features a gym and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. A coffee shop, a snack bar/deli, and a computer station are also on offer.

Railway Sleeper 160

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $139* Per night/room 21 Apr. - 22 Apr.

Railway Sleeper Four

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Sleeper 90/90

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Railway Sleeper 90/90

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Sleeper 160

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Railway Tiny Sleeper

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Østerport ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Østerport

Everyone (1) Couples (2)
2 out of 5
I liked how nothing really was wrong with the hotel itself except a very bad smell in our room that never went away and the staff couldn't fix. I liked the mobile data phone the hotel gives you. I didn't like the building itself, it felt like an old college dorm or hostel. I don't like hard wood floors and don't think it's a standard for hotels. I obviously didn't like our horrible mold smell in the room or that the shower leaked on the bottom. The soap dispenser wasn't good either. I prefer normal soap and shampoo, they didn't have it.

Posted by on 11 Dec. 2019

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Comment from Hotel Management

20 Dec. 2019 by Hotel Østerport

We are sorry to learn, that we did not live up to your expectations, but hope that your overall stay in Copenhagen was enjoyable.

4 out of 5
Close to all public transportation. Walking distance to many attractions. Ear plugs are provided as the rooms are close to the train tracks. Ask for them at front desk if they are not found in your room.

Posted by on 15 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Hotel Østerport

Thank you very much for taking the time to review your stay with us. We are pleased to learn, that you enjoyed your stay with us. We hope you enjoyed your trip to Copenhagen.

3 out of 5
I didn't like that it was next to the train station and listening to all the trains passing by in all kind of hours.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Hotel Østerport

Thank you for taking the time to review your stay with us. We hope you enjoyed your time in Copenhagen.

4 out of 5
Muy bien ubicada, cuartos pequeños para hospedar a 4 personas. La ducha no tenía shampoo ni jabón

Posted by on 8 Jul. 2023

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Comment from Hotel Management

10 Jul. 2023 by Daniel

Dear PaulaThank you very much for the review.We are very sorry if we forgot to put soap/shampoo in your room. Hopefully we managed to provide you some during your stay.We hope to welcome you bck soon again.RegardsDaniel

About the Hotel Østerport

Location Oslo Plads 5, Copenhagen, 2100

Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hotel Østerport. This 3-star Copenhagen hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 3 levels
  • Built in 1946
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Østerport Station (0.2 km / 0.1 mi)
  • Metro station: Østerport Station (0.2 km / 0.1 mi)

Room Amenities

Hotel Østerport offers 170 accommodations with hair dryers and portable fans. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Electric kettle
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Desk
  • Blackout drapes
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 6:00 AM - midnight. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 6:00 AM - midnight.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 250.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is located in proximity to railroad tracks. Guests may experience related noise and vibrations from passing trains.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is NO smoking. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at midnight
  • State tax ID - NO smoking
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Online Penalty Collection
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 150–150 for adults, and DKK 0–80 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: DKK 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Hotel Osterport
  • Hotel Østerport
  • Hotel Østerport Copenhagen
  • Østerport
  • Østerport Copenhagen
  • Østerport Hotel
  • Hotel Østerport Hotel
  • Hotel Østerport Copenhagen
  • Hotel Østerport Hotel Copenhagen

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.