4/10 Poor
Graham
Jan 27, 2026
Polite, smiling reception staff greeted upon arrival.
General decor of hotel in public areas dated and tired which was emphasised in room.
Scruffy with damaged paintwork and wallpaper. Worn carpet.
Bathroom; toilet seat not fixed so swivelled with deep dark stains in bottom of bowl! Basin taps barely overhung basin so difficult to rinse hands or fill kettle etc.
Availability of 13amp power outlets limited as occupied or close to floor not allowing cable exit from plug. Old style 5amp sockets were still available but not suitable for modern needs for charging phones, watches, toothbrushes etc.
Receptionist barely helpful and upon enquiry to breakfast opening time and availability of menu, simply stated 10:00 and gestured to table opposite outside dining room. Upon the table was a covered plate with 2 croissants plus 1 desert dish containing fruit salad. Peeking inside room there was table with basic tea & coffee supplies etc. Declined to accept waiter’s offer as £10 indicated poor standard, value and little choice.
Overall; tired 2 star standards grossly overpriced for £80 inc. small charge to allow cancellation.
Having been brought up and lived in area for 25 years and attended Coulsdon Manor on many occasions for various reasons; from golf to wedding receptions I thought this visit from Devon would bring back some pleasant memories.
No, and I won’t be visiting again.
Graham
Stayed 1 night in Jan 2026
