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5.0 out of 5

"Everything was great anoit the Maya Sanur, the staff, food, spa, cleaniliness, everything! " More

By a verified traveller on Thu 18 May 2017

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Hotel Description

5-star beachfront hotel near Sanur Beach

On the beach

Within a 10-minute walk of the hotel, you'll find Sanur Beach and Pantai Karang Beach. Matahari Terbit Beach is within 3 miles (5 km) and Double Six Beach is within 12 miles (20 km).

Luxury amenities

A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this luxury hotel. There's fun for all ages with a free kid's club and a children's pool, and supervised childcare is an added bonus. Enjoy the fitness center and perks like free valet parking and free WiFi.

Free WiFi, refrigerators

The 103 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include balconies or patios, refrigerators, and flat-screen TVs with cable channels.

Wonderful Garden View - 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max
C$121* Per night/room 1 Mar. - 2 Mar.

Wonderful Garden View - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Impressive Lagoon Pool Suite - 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Impressive Nest Suite - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Impressive Lagoon Pool Suite - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Impressive Nest Suite - 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Maya Sanur Resort & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Maya Sanur Resort & Spa

Everyone (1)
5 out of 5

Amazing experience!!!

Everything was great anoit the Maya Sanur, the staff, food, spa, cleaniliness, everything!

Posted by on 18 May 2017

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Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Maya Sanur Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. You'll find a business center on site. There are 3 meeting rooms available. Spa services, a library, and a terrace are also featured at the luxury Maya Sanur Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free. This 5-star Denpasar hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • Built in 2014
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (15.3 km / 9.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Maya Sanur Resort & Spa offers 103 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Denpasar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Tree Bar - This bar serves light fare only.

Kuu Japanese Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Graze - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Reef - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 1315875.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Maya Sanur Resort & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 235950 for adults and IDR 117975 for children (approximately)
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Rollaway bed fee: IDR 1315875.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maya Sanur Resort
  • Maya Sanur
  • Maya Sanur Resort & Spa Bali
  • Maya Sanur Resort & Spa Hotel
  • Maya Sanur Resort & Spa Denpasar
  • Maya Sanur Resort & Spa Hotel Denpasar

You should know

  • Maya Sanur Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.