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American Inn Suites Detroit Metro Airport ratings based on 28 Verified Reviews
Review Summary
3.6
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for American Inn Suites Detroit Metro Airport
Everyone (18)Couples (6)Family (1)
4 out of 5
Posted by Sue on 26 Mar. 2024
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1 out of 5
The room we rented was dirty, had not been cleaned. The chair was broken, the bed was broken, the blanket on the bed had burn holes, a hole was cut in the window screen, the roof was caving in, the smoke detector was gone, there was mustard and food spilled all over the room, the tub was broken, there was also a hole in the ceiling and broken light fixtures.
Posted by Elexus on 31 Jan. 2024
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4 out of 5
The convience and staff were very helpful
Posted by Crystal on 27 Nov. 2023
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5 out of 5
Posted by Kirsten on 16 Nov. 2023
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3 out of 5
Very nice staffs but facilities are run down
Posted by Elizabeth on 17 Oct. 2023
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5 out of 5
Posted by Dawn McLaughlin on 9 Oct. 2023
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4 out of 5
It will be nicer when all the construction material will be off the property making it easier to park.
Posted by Donald on 24 Sep. 2023
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5 out of 5
Posted by Philip on 30 Jul. 2023
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2 out of 5
The staff was very friendly and helpful had to have my room changed due to the AC not working and then had problems with the TV in the new room no remote in the room toilet barely flushed and the blow dryer caught on fire but they were very helpful they did their best no maintenance man.smh not happy with my stay but I would stay there again due to the friendly staff.
Posted by Suzan on 3 Jul. 2023
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1 out of 5
I booked this trip months in advance. My card I used to reserve this booking was stolen so I had to turn it off. this property decided not to call me and have me send in a new method of payment but wait till I drove 4 hours there for them to tell me they canceled my booking and that the whole hotel was booked. front desk lady was a complete inconsiderate unprofessional employee. When I walked in the entry way was dirty which made me even more uneasy with my stay. the attitude and help for a declined payment was met with no heads up or warning just cancelled my room and gave it to someone else. will never stay at a place like this!!
Posted by Taylor on 25 Jun. 2023
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.