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"Great service!!!!! Perfect location! Had a great long weekend. " More

By a verified traveller on Tue 14 Nov 2023

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Hotel Description

3.5-star hotel near Huntington Place

Downtown Detroit stay

Within a 15-minute walk of this Downtown Detroit hotel, you'll find Huntington Place and Comerica Park. Also, Fox Theatre is within half a mile (1 km) and GM Renaissance Center is within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A snack bar/deli, express check-out, and luggage storage are also on offer.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $253* Per night/room 21 Apr. - 22 Apr.

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobility, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Detroit Downtown, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Indigo Detroit Downtown, an IHG Hotel

Everyone (8) Couples (4) Family (2)
5 out of 5
lovely staff, clean room. I wish there was a fan in the room as it got a bit stuffy

Posted by on 31 Mar. 2023

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Comment from Hotel Management

16 May 2023 by KMoore

Thank you for choosing to stay with us. We apologize your room got stuffy. We hope to see you return soon!

4 out of 5
Would stay again

Posted by , from GALESBURG on 6 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by Anthony

Thank you for choosing Hotel Indigo Downtown Detroit for your traveling needs. We always aim for a 5 out of 5 rating when you stay with us. Unfortunately, we fail short of your expectations and our standards. We would like to sincerely apologize. Please feel free to provide any suggestions to properly accommodate your next stay with Hotel Indigo Downtown Detroit. Anthony HarveyGuest Service Supervisor Hotel Indigo Downtown Detroit

3 out of 5

Posted by on 15 Nov. 2023

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Comment from Hotel Management

20 Nov. 2023 by KMoore

Crystal, we appreciate you choosing to stay with us. We hope to earn a 5 if you choose to stay with us if your travels bring you back to the area!

5 out of 5
Great service!!!!! Perfect location! Had a great long weekend.

Posted by on 14 Nov. 2023

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Comment from Hotel Management

16 Nov. 2023 by Jonathan B.

Hello David,Thank you for the wonderful review. so glad that we were able to provide you with a pleasant experience that you will always be able to cherish. We hope to see you again real soon.

2 out of 5
We were supposed to have a king bed, we’re given doubles. Tv didn’t work. Coffee machine didn’t work. One key card didn’t work. I didn’t complain. Just rolled with it. But then we also paid for valet and our mini van was ransacked and damaged. I had received an email saying that hotel isn’t responsible if not on property. Well we were. But then we were told that they are a different company. So nearly $400 for one night, $40 for valet. I am just sickened. I could have just parked on road and probably have had better luck. Just angry that I paid to be vandalized and seems like no one cares.

Posted by on 13 Nov. 2023

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Comment from Hotel Management

13 Nov. 2023 by KMoore

Crystal we sincerely apologize for the inconveniences faced during your visit with us. We appreciate you taking the time to leave feedback regarding your experience. We have shared this information with the appropriate teams to ensure the issues mentioned are corrected. We want to make this right with you. Valet parking is sourced through a third party company, we will have their manager contact you directly to gather any additional information needed to assist you. Please allow 48-72 hours for follow-up. We again appreciate you choosing to stay with us and for leaving your valued feedback. We hope to have an opportunity to restore your faith in the Hotel Indigo Detroit if your travels bring you back to the area. Thank you!

5 out of 5

Posted by on 6 Aug. 2023

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Comment from Hotel Management

28 Aug. 2023 by Jonathan B.

Dear Wonderful Guest,Thank you for the awesome rating! Going above and beyond for each and every guest i sour number one goal. Customer service is not just a curtesy with us its commitment. Thank you for the opportunity.

1 out of 5

Posted by on 11 Jun. 2023

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Comment from Hotel Management

12 Jun. 2023 by Jonathan B.

Dear Valued Guest,Thank you for your review.It saddens me to hear that your recent stay was not what you expected. I would like toto hear the details of your recent stay if possible. Thank you

5 out of 5
Hotel close to concert venue and restaurant

Posted by , from Columbus on 30 Mar. 2023

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Comment from Hotel Management

16 May 2023 by KMoore

Thank you for choosing to stay with us!

2 out of 5
Hotel was clean and bright. Room was as well. Check-in staff was not efficient and unable to do their job properly.

Posted by on 30 Mar. 2023

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Comment from Hotel Management

16 May 2023 by KMoore

Thank you for choosing to stay with us. We apologize your check in experience was not efficient. We are working to improve the quality of services delivered, and your feedback will assist in our training efforts. Thank you for taking the time to provide your valued feedback!

4 out of 5

Posted by on 15 Jun. 2022

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About the Hotel Indigo Detroit Downtown, an IHG Hotel

Location 1020 Washington Blvd, Detroit, MI 48226

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 2 meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 1752 square feet (163 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and express check-out are also featured at the business-friendly Hotel Indigo Detroit Downtown, an IHG Hotel. For a fee, parking is available. This 3.5-star Detroit hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 17 levels
  • 1752 sq ft of conference space
  • 163 sq m of conference space
  • Built in 1966
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Detroit Station (5.9 km / 3.7 mi)
  • Metro station: Michigan Avenue Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Indigo Detroit Downtown, an IHG Hotel offers 241 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

The Trolley Room - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 4
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–25 per person
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Nearby parking fee: USD 38 per night (49 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Detroit Downtown
  • Holiday Inn Express Hotel Detroit Downtown
  • Holiday Inn Express Detroit Downtown Hotel
  • Holiday Inn Express Hotel Suites Detroit Downtown
  • Inn Express troit Downtown
  • Hotel Indigo Detroit Downtown
  • Holiday Inn Express Suites Detroit Downtown
  • Hotel Indigo Detroit Downtown, an IHG Hotel Hotel
  • Hotel Indigo Detroit Downtown, an IHG Hotel Detroit
  • Hotel Indigo Detroit Downtown, an IHG Hotel Hotel Detroit

You should know

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.