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4.2 out of 5

"Staff was playing solitaire when I arrived. Gave me an accessible room but quite a ways from elevator. Room was barren had to ask for more pillows. " More

By a verified traveller on Sun 07 Apr 2024

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Hotel Description

Hotel near Miller Hill Mall in Duluth

Near the airport

You'll find College of St. Scholastica and Devil's Island within 2 miles (3 km) of this hotel. South Twin Island and Manitou Fish Camp are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $152* Per night/room 28 Apr. - 29 Apr.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru by Hilton Duluth Mall Area ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru by Hilton Duluth Mall Area

Everyone (10) Couples (3) Family (10)
3 out of 5
Staff was playing solitaire when I arrived. Gave me an accessible room but quite a ways from elevator. Room was barren had to ask for more pillows.

Posted by on 7 Apr. 2024

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Comment from Hotel Management

10 Apr. 2024 by Tru Hotel

We are sorry to hear you did not enjoy your stay with us. We will be sure to address these issues with our team to make sure they don't happen again.

5 out of 5
Very impressed with this property. Staff are very personable and welcoming. I love they have a hang out area in the lobby. The rooms are impeccably clean! Very updated place and best part NO CARPET!! Room is spotlessly clean and smells amazing! Very impressed!

Posted by on 1 Mar. 2024

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Comment from Hotel Management

2 Mar. 2024 by Laura

Thank you for your review! We are so glad to hear you enjoyed your stay with us!

5 out of 5

Posted by , from Austin on 4 Feb. 2024

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Comment from Hotel Management

21 Mar. 2024 by Alec

Thank you for your review! We are glad you enjoyed your stay.

5 out of 5
Hotel was close to where we needed to be and easy to get to. Enjoyed our stay.

Posted by on 3 Dec. 2023

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Comment from Hotel Management

10 Dec. 2023 by Laura

Thank you for your review! We are glad to hear you enjoyed your stay!

4 out of 5

Posted by on 9 Sep. 2023

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Comment from Hotel Management

2 Oct. 2023 by Laura

Thank you for your review!

5 out of 5

Posted by on 12 Jul. 2023

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Comment from Hotel Management

1 Aug. 2023 by Laura

Thank you for your review!

5 out of 5

Posted by on 8 Jul. 2023

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Comment from Hotel Management

30 Jul. 2023 by Alec

Thank you for taking the time to leave a review. We are so glad to hear you enjoyed your stay with us! We appreciate your feedback.

3 out of 5

Posted by on 14 Mar. 2023

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Comment from Hotel Management

7 Apr. 2023 by Alec

We are sad to hear that you were not happy with our service. We would like to hear more about the situation that led you to this review! We hope to hear from you!

3 out of 5
Loud, gimicky decor throughout the hotel. Not nearly enough parking. Clean and in a very convenient location. Price way too high.

Posted by on 8 Jan. 2023

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Comment from Hotel Management

11 Jan. 2023 by Alec

Thank you for your review. We appreciate you taking the time to leave us your feedback!

3 out of 5
The customer needs to be informed at check in that he needs to request the room to be done/serviced otherwise it won't be done! The TV wasn't working properly!

Posted by on 14 Aug. 2022

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Comment from Hotel Management

15 Aug. 2022 by Laura

Thank you for your feedback. We are sorry the new Hilton standard stayover service policy was not communicated with you. We do have sign in our lobby that communicates it with our guests as well as a sticker on your mirror in every room.

About the Tru by Hilton Duluth Mall Area

Location 503 Clearwood Drive, Duluth, MN 55811

Property Features

Tru by Hilton Duluth Mall Area offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Tru by Hilton Duluth Mall Area also features a front-desk safe and an elevator. Free self parking is available.

  • 101 guestrooms or units
  • 4 levels
  • Built in 2019
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Front desk (24 hours)
  • Front-desk safe
  • Pool or billiards table
  • Elevator

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru by Hilton Duluth Mall Area offers 101 air-conditioned accommodations with irons/ironing boards and blackout drapes/curtains. Satellite television is provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 90 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru by Hilton Duluth Mall Area Hotel
  • Tru by Hilton Duluth Mall Area Duluth
  • Tru by Hilton Duluth Mall Area Hotel Duluth

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.