Hotel Riu Palace Costa Rica - All Inclusive

4.0 star property
4-star beachfront property with 4 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Costa Rica - All Inclusive

Aerial view
Creator video - submitted by Sam Meddings
Buffet
Hot tub, steam room, body scrubs, facials
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Matapalo- Sardinal, Carrillo, Sardinal, Guanacaste
  • Place, Playa Matapalo
    ‪8 min walk‬
  • Place, Diamante Eco Adventure Park
    ‪3 min drive‬
  • Place, Coco Beach
    ‪56 min drive‬
  • Airport, Liberia (LIR-Daniel Oduber Intl.)
    ‪72 min drive‬

Room options

Suite Superior with Ocean View

  • Ocean view
  • 73 sq m
  • Sleeps 2
  • Free WiFi

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(58 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Deluxe, +18, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Superior (L))

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Deluxe,+18, U)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Tropical View, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Tropical View, U)

7.8 out of 10
Good
(157 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Jetted Tub, Ocean View (U)

8.8 out of 10
Excellent
(6 reviews)
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (U)

  • 73 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (L)

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Junior Suite, Ocean View (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite, Jetted Tub, Ocean View (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Studio (Tropical View, C)

7.0 out of 10
Good
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Deluxe, +18, C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Suite, Jetted Tub, Ocean View (E)

  • 73 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (C)

  • 73 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Suite (Jacuzzi | C)

  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (C)

7.6 out of 10
Good
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Tropical View, B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Garden View (B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (B2C-CA)

  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite (Jacuzzi | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms (Tropical View, U)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms (Tropical View, U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms (Tropical View, C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Connecting Rooms (Tropical View, C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Connecting Rooms (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms (Tropical View, B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms (Superior (L))

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Family Suite, 2 Bedrooms (E)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

Junior Suite, 2 Bedrooms, Ocean View (E)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms (Tropical View, E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms (Tropical View | E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Garden View (U)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Elite Club, U)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms, Garden View (U)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Partial Ocean View (U)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Swim-up, Elite Club, U)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Garden View (Elite Club, U)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Garden View (EU)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Elite Club, EU)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms, Garden View (EU)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Partial Ocean View (EU)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Swim-up, Elite Club, EU)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Garden View (Elite Club, EU)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Garden View (C)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms, Garden View (C)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Partial Ocean View (C)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Elite Club, C)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Garden View (Elite Club, C)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Swim-up, Elite Club, C)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite Junior with Garden View

  • Garden view
  • 40 sq m
  • Sleeps 4
  • Free WiFi

Room Superior

  • 40 sq m
  • Sleeps 4
  • Free WiFi

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About the area

El Ocotal

On the beach.Stay at this Sardinal property and you'll be within half a mile (1 km) of Playa Matapalo and 2 miles (3 km) of Diamante Eco Adventure Park. Playa Potrero and Flamingo Beach are also within 12 miles (20 km).

What's nearby

  • Playa Matapalo - 8 min walk - 0.7 km
  • Diamante Eco Adventure Park - 3 min drive - 1.1 km
  • Coco Beach - 56 min drive - 26.1 km
  • Playa Hermosa - 56 min drive - 26.8 km
  • Playa Potrero - 61 min drive - 20.5 km

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 53 min drive

Restaurants

  • ‪Sports Bar - ‬9 min walk
  • ‪Restaurante Liberia - ‬9 min walk
  • ‪Restaurante Ocotal - ‬9 min walk
  • ‪Coconut Pool Bar - ‬8 min walk
  • ‪Pura Vida Bar - ‬9 min walk

About this property

Hotel Riu Palace Costa Rica - All Inclusive

4-star beachfront property with 4 outdoor pools
Hotel Riu Palace Costa Rica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Costa Rica - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a 24-hour fitness center are also featured at the family-friendly Hotel Riu Palace Costa Rica - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Sardinal property.

  • 1 building
  • 538 guestrooms or units
  • 6 levels
  • 4 dining venues
  • Built in 2012
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Costa Rica - All Inclusive offers 538 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sardinal property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include facials and body scrubs. The spa is equipped with a hot tub and a steam room. Guests under 17 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Costa Rica - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Costa Rica Hotel Riu
Costa Rica Hotel Riu Palace
Costa Rica Palace
Hotel Riu
Hotel Riu Costa Rica
Hotel Riu Costa Rica All Inclusive
Hotel Riu Palace
Hotel Riu Palace Costa Rica All Inclusive
Palace Costa Rica
Hotel Riu Palace Costa Rica All Inclusive El Ocotal
Riu Palace Costa Rica El Ocotal
Riu Palace Costa Rica
Riu Palace Costa Rica All Inclusive El Ocotal
Riu Costa Rica Inclusive Ocot
Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica - All Inclusive Sardinal

Frequently asked questions

How close is Hotel Riu Palace Costa Rica - All Inclusive to the airport?

Hotel Riu Palace Costa Rica - All Inclusive is 21 mi (53-min drive) away from the Daniel Oduber Intl. Airport (LIR) airport, the closest popular airport to the property.

Does Hotel Riu Palace Costa Rica - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Costa Rica - All Inclusive.

How close is Hotel Riu Palace Costa Rica - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Costa Rica - All Inclusive offer free breakfast?

Hotel Riu Palace Costa Rica - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Palace Costa Rica - All Inclusive?

No, there is no casino at this property, but El Coco Casino (29-min drive) is nearby.

What time is check-in at Hotel Riu Palace Costa Rica - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Riu Palace Costa Rica - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Costa Rica - All Inclusive have a pool?

Hotel Riu Palace Costa Rica - All Inclusive features 4 outdoor pools and a children's pool.

Does Hotel Riu Palace Costa Rica - All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Hotel Riu Palace Costa Rica - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy body scrubs, massages, and facials.

How close is Hotel Riu Palace Costa Rica - All Inclusive to downtown Sardinal?

Hotel Riu Palace Costa Rica - All Inclusive is 2 mi away from El Ocotal.

Hotel Riu Palace Costa Rica - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 708 out of 1536 reviews
Rating 8 - Good. 365 out of 1536 reviews
Rating 6 - Okay. 260 out of 1536 reviews
Rating 4 - Poor. 112 out of 1536 reviews
Rating 2 - Terrible. 91 out of 1536 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Francis, Tuttle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice property needs updating and heard they are this summer their sister hotel was updated last year so stay there until this one is updated it’s cheaper to stay at their sister hotel
Stayed 7 nights in May 2026

8/10 Good

Brenda

Stayed 6 nights in Apr 2026

6/10 Okay

Terra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was ok. Room was falling apart- Celing fan made horrible noise. Asked to fix it or move us and they turned to low and said that’s good. Only 2 working elevators in whole property and used by staff as well as guests. Staff was mostly nice. We were put in a room above the kitchen near the stage and it was always loud. TVs didn’t work properly as if connected to antenna but showed frozen screens for many channels. Only BBC channel in English. We were told they are refurbishing soon. I hope it gets better for the next people. Restaurants not amazing buffet not kept at safe temperatures. We Love bees but they were overwhelming at the pool bar.
Stayed 5 nights in Apr 2026

10/10 Excellent

Juan

Travelled with family
Pool was great, strange that we have to have cards to get towels and make sure we don't misplace them. Breakfast buffet was AMAZING. Fresh fruits, local foods, typical foods, I had never seen such a large buffet, it was amazing! Food in all restaurants was wonderful, the coffee bar was amazing, plenty of chairs around the pool. Beach was kind of far away and never really came in to play for us
Stayed 5 nights in Apr 2026

10/10 Excellent

Todd Charles, Elizabeth

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd time going back to this resort! We love it!
Stayed 7 nights in Mar 2026

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My only complaint is Specialized were nearly impossible to a get in. Unless you are willing to stand online for an hour. I might as well to mc Donald's if I have to stand online and tub the middle of the room was strange.
Stayed 4 nights in Mar 2026

8/10 Good

Carlisha

Stayed 4 nights in Feb 2026

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 5 nights in Feb 2026

6/10 Okay

Laquisha Desha

Travelled with family, Travelled with group
Liked: Amenities
Staff wonderful, resort okay and entertaining. Had a few boo boos but everyone was well mannered and welcoming.
Stayed 3 nights in Feb 2026

8/10 Good

Heidi, salt lake city

Travelled with partner
Liked: Cleanliness
Staff were amazing and food was great.
Stayed 7 nights in Feb 2026

10/10 Excellent

Krystyna

Stayed 4 nights in Feb 2026

10/10 Excellent

Marko

Stayed 6 nights in Feb 2026

6/10 Okay

Kellie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
If you're a booze hound who doesn't like wine and you're not a foodie, and you like to hang out in the pool all day and make lots of noise, this is the place for you. If you love nice wine (never mind great wine, just half-decent wine) and good food (never mind excellent food), this ain't it. The white wine was absolutely terrible in all the bars and most of the restaurants. There was a passable Frontera sauvignon blanc in two restaurants (Tokio and Krystal). The only good food was at Tokio, where the tempura, salmon and gyoza were pretty good. The rest of the food verged on godawful. The air conditioning struggled along in our room - couldn't cool it lower than 23 degrees. Most of the entertainment was embarrassingly bad, except for the odd band that played before supper. On the plus side, the pools are lovely, the facility is spotless, the staff are mostly very nice. The coffee shop Cappuccino was awesome: great coffee and cinnamon buns. The spa is decent. All that being said, we won't be back.
Stayed 7 nights in Feb 2026

10/10 Excellent

cassandra

Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Oct 2025

8/10 Good

Coleen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room definitely needs to be updated, 2 out of 4 outlets didn’t work. Hotel was clean, staff were friendly. Food was delicious. Many options to choose from.
Stayed 7 nights in Feb 2026

8/10 Good

stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall would recommend we enjoyed our stay! Room was a bit old but was spacious and clean. Pools were beautiful, service out there was excellent, Particularly Christopher! However not sure why it cost more to stay at palace vs riu. Very disappointed with the beach setup at riu palace. They kept stacks of old falling part lounge chairs under a bunch of trees. Id have to drag one out myself. Narrow beach area. On last day i walked down beach to see riu & was shocked to discover rows of new beach chairs. The pool design also didn't make sense. The only adults only swim up pool was the tiniest one! So everyone is crammed in there occupying same tables and seats all day long while the little kids had these big enormous pools to throw balls around and scream. I was disappointed this hotel is not adults only like the palace in punta cana. Another frustrating issue we ran into is they said no reservations at restaurants , 1st come 1st serve, HOWEVER that was a lie at the steak house. They pick and choose who they wanted to give a paper slip to to reserve a table. It took us 2 nights of trying to eat there and after talking to a few other people learned about these paper reservations that no one offered us. I would say the extra money to stay at palace is not worth it.
Stayed 4 nights in Feb 2026

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel is the friendliest by far then any other all inclusive I have been to.
Stayed 7 nights in Feb 2026

8/10 Good

Christopher

Stayed 6 nights in Nov 2025

10/10 Excellent

Miguel A, Cinnaminson

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes cleaning evey day even if not dirty. Employees were busy every time trying to make our stay perfect
Stayed 7 nights in Feb 2026

4/10 Poor

Eufemia

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is old.! Charged a fortune but is in dire need of repair. Walls were dirty, decor outdated. Furniture in need of repair. Poor service. Most staff had chip on their shoulder and could care less if they served you. Room service options very poor. Worst Riu ever!!!
Stayed 10 nights in Feb 2026

6/10 Okay

Shavonn

Stayed 5 nights in Feb 2026

8/10 Good

CARLOS

Liked: Cleanliness, amenities
It was good
Stayed 3 nights in Jan 2026

8/10 Good

Lea Iris, Katy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, most the people
Stayed 4 nights in Feb 2026

10/10 Excellent

Zachariah

Stayed 4 nights in Feb 2026