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4.3 out of 5

"Everything was updated and clean. Staff was kind and accommodating. " More

By a verified traveller on Sat 23 Mar 2024

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Hotel Description

West Chester guestrooms with free WiFi

In West Chester

Within 6 miles (10 km) of this West Chester hotel, you'll find Cheyney University and Chadds Ford Village & Barn Shops. Brandywine Creek and Chadds Ford Historical Society are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $149* Per night/room 31 Mar. - 1 Apr.

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Specialty Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communications)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel

Everyone (11) Couples (1) Family (5)
5 out of 5
Everything was updated and clean. Staff was kind and accommodating.

Posted by on 23 Mar. 2024

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Comment from Hotel Management

26 Mar. 2024 by Sophia CSR

Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

5 out of 5
Great renovated property

Posted by on 6 Dec. 2023

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Comment from Hotel Management

11 Dec. 2023 by Sophia CSR

Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

5 out of 5
Easy to get to.

Posted by on 10 Apr. 2023

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Comment from Hotel Management

12 Apr. 2023 by Sophia CSR

Hello,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

2 out of 5
Our room smelled like it use to be a smoking room. We had two rooms, the other room on other side of elevator didn't smell at all. Both on third floor. Requested two queen beds but got a king, in both rooms

Posted by on 8 Dec. 2022

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Comment from Hotel Management

10 Dec. 2022 by Sophia CSR

Hello,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

5 out of 5
The room is a very good size room and the bed was very comfortable.

Posted by on 13 Nov. 2022

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Comment from Hotel Management

14 Nov. 2022 by Sophia CSR

Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

3 out of 5
The staff was nice and parking and location were convenient. The room had some stains and damaged furniture though. It looked like a previous guest put lit candles on the headboard that resulted in picture frames above the bed melting in spots. Or maybe someone stood the frames up on a hot grill. Either scenario seems idiotic, but why hang melted picture frames?

Posted by , from Atlanta on 13 Sep. 2022

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Comment from Hotel Management

13 Sep. 2022 by Sophia CSR

Hi Kate,Thank you for taking the time to share your feedback regarding your experience. We apologize for the inconvenience faced by you. We have spoken to the concerned person, and we wish to serve you better for the next time. We will always ensure that we keep delighting you with our facilities and services.

5 out of 5

Posted by on 11 Sep. 2022

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3 out of 5
Location is good. Room clean. Breakfast choices adequate. Enough parking. Couldn't close room window curtains. Bed and Pillows too soft. Just two hangers in closet.

Posted by on 16 May 2022

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Comment from Hotel Management

21 May 2022 by Anthia (FOM)

Thank you for your comments. However, in the future, please give us the opportunity to assist you. We thank you for your stay and look forward to hosting you in the future.

5 out of 5
Nice place

Posted by on 30 Dec. 2021

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5 out of 5

Posted by on 28 Dec. 2021

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About the Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel

Location 1310 Wilmington Pike, West Chester, PA 19382

Property Features

Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel. Self parking is free. This West Chester hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 3 levels
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel offers 75 air-conditioned accommodations with safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel West Chester
  • Holiday Inn Express West Chester
  • Comfort Inn Brandywine Valley
  • Comfort Inn And Suites Brandywine Valley
  • Comfort Inn & Suites Brandywine Valley Hotel West Chester
  • Holiday Inn Express Hotel Suites West Chester

You should know

  • Pool access available from 7 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.