2/10 Terrible
Barbara
Travelled with family
Sep 10, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a tourist traveling , pls do not waste your money for this hole in the wall. The photo on the internet is not even the hotel. The room is super cramped like a jail cell with broken mattress no amenities. Hotel staff Ahmed and imad used tourist honesty & trust in hotel. They set up unbelievable rates for taxi/uber services as they benefit & has. No remorse. We booked from 8/23/25. - 9/10/25 and left on 8/29/25. Staff made us felt unsafe after we rejected their pressure to book their personal taxi services, harassment’s from these 2 front desk worker laughing, mocking us thinking we didn’t understand their language. Everyday there’s a new pressure for tours package & when we decline the treatment for the stay was so unwarranted & unnecessary. Mattress was broken. Room has 2 bed the size for a toddler, room service was lousy and dirty. I rebook this stay for a family and she stayed several days before I arrived and she, an elder (woman) family also stated everyday they pressure her for additional cash for taxi rides and solicit things she didn’t need. As a platinum member and traveled to 42 international country, I contacted Expedia and told them this HOTEL should be evaluated & removed off of the listing for Expedia. Unsafe hotel, pictures is a lie- nothing like shown in Expedia, front desk workers imad & Ahmed use this job as a coverup for their scams to tourists, they see us as financial resource. Constant daily harassment- Run from here folks!!!
Barbara
Stayed 18 nights in Aug 2025