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Helvetia & Bristol Firenze – Starhotels Collezione

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Photo gallery for Helvetia & Bristol Firenze – Starhotels Collezione

A modern bathroom with a large glass window overlooking the ocean.
A restaurant with a central seating area, high ceilings, and a chandelier.
A grand hallway with a tiled floor, a chandelier, and a view into a dining area.
An outdoor café with wicker chairs and red cushions, tables with umbrellas, and potted plants.
A well-lit living room with a sofa, armchairs, a coffee table, and a dining area with a chandelier.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Via Dei Pescioni 2, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Piazza della Signoria
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

View all photos for Triple Room

A spacious bedroom with a large bed, a vanity with a mirror, and a seating area with a sofa and armchairs.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with a large bed, a bench, a TV, and framed pictures on the wall.

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Panoramic Suite

A room with a blue velvet sofa, a round table with chairs, a vase with flowers, and patterned wallpaper.

Panoramic Suite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room (Helvetia)

A hotel room with a large bed, a vanity with a mirror, a green upholstered bench, and a bathroom visible through an open door.

Deluxe Double or Twin Room (Helvetia)

9.0 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite (View - Helvetia)

A room with a red sofa, a wooden dresser, and a bed. There are two windows with curtains, and a chandelier hangs from the ceiling.

Junior Suite (View - Helvetia)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Heritage Suite

A hotel room with a large bed, a red headboard, and a framed picture on the wall.

Heritage Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room (Bristol)

A bedroom with a large bed, two bedside tables with lamps, a bust sculpture, and arched mirrors.

Deluxe Double Room (Bristol)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite (Helvetia)

A room with a red and white color scheme, featuring a bed, a sofa, a coffee table, and a dresser.

Junior Suite (Helvetia)

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room (Bristol)

A bedroom with a large bed, a nightstand, a lamp, and a mirror with an arched design.

Deluxe Double Room (Bristol)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite Bristol

A four-poster bed with a dark headboard, a bedside table with a lamp, and a large mirror on the wall.

Suite Bristol

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Presidential Suite Bristol

A luxurious bedroom with a large bed, two bedside tables with lamps, a round dining table with chairs, and a large mirror above the bed.

Presidential Suite Bristol

  • City view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite (Bristol)

A modern bedroom with a bed, bedside tables, a floor lamp, a mirror, and framed pictures on the wall.

Junior Suite (Bristol)

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Room, Connecting Rooms

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Room (Cozy)

A hotel room with a bed, a mirror, framed pictures, and a chandelier.

Room (Cozy)

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room - Deluxe

A bedroom with a bed, two bedside tables, a large arched window, and wall-mounted lamps.

Double Room - Deluxe

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

APARTMENT STANDARD

  • Sleeps 10
  • Free WiFi

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About the area

Florence

City center stay.Within a 10-minute walk of this Historic Centre of Florence hotel, you'll find Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore. Ponte Vecchio and Piazza della Signoria are also within half a mile (1 km).

What's nearby

  • Piazza della Repubblica - 2 min walk - 0.2 km
  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Piazza della Signoria - 5 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.5 km
  • Ponte Vecchio - 6 min walk - 0.6 km

Getting around

  • Unità Tram Stop - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • ‪Caffè Gilli - ‬2 min walk
  • ‪Caffè Concerto Paszkowski - ‬2 min walk
  • ‪Osteria Belle Donne - ‬2 min walk
  • ‪Hard Rock Cafe Florence - ‬2 min walk
  • ‪GIACOSA - ‬2 min walk

About this property

Helvetia & Bristol Firenze – Starhotels Collezione

5-star luxury hotel near Piazza di Santa Maria Novella, connected to a rail/subway station
Helvetia & Bristol Firenze – Starhotels Collezione offers its guests a full-service spa, a steam room, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Helvetia & Bristol Firenze – Starhotels Collezione. For a fee, parking is available.

This 5-star Florence hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 6 levels
  • Built in 1894
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Helvetia & Bristol Firenze – Starhotels Collezione offers 89 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Satellite television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 60 per day)
  • Limo/town car service
  • Self parking on site (EUR 60 per day)
  • Valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Handrails in stairways (37 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's garage will be closed every day from midnight to 7 AM

Access methods

Staffed front desk

Pets

  • Pets: EUR 60 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Self parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Nearby parking fee: EUR 60 per day (1640 ft away)
  • Pet fee: EUR 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number IT048017A1JJ5NDZ7I

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Hotel Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia Bristol

Frequently asked questions

How close is Helvetia & Bristol Firenze – Starhotels Collezione to the airport?

Helvetia & Bristol Firenze – Starhotels Collezione is 4.4 mi (27-min drive) away from the Florence Airport, Peretola (FLR) airport, the closest popular airport to the property.

How much does it cost to stay at Helvetia & Bristol Firenze – Starhotels Collezione?

As of Aug 28, 2026, prices found for a 1-night stay for 2 adults at Helvetia & Bristol Firenze – Starhotels Collezione on Aug 29, 2026 start from CA $866, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Helvetia & Bristol Firenze – Starhotels Collezione have an airport shuttle?

Airport shuttle services are not available at Helvetia & Bristol Firenze – Starhotels Collezione.

Does Helvetia & Bristol Firenze – Starhotels Collezione offer free breakfast?

Free breakfast isn’t provided at Helvetia & Bristol Firenze – Starhotels Collezione, but buffet breakfast is offered for a fee of EUR 40 per person. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Helvetia & Bristol Firenze – Starhotels Collezione?

No, there is no casino at this hotel.

What time is check-in at Helvetia & Bristol Firenze – Starhotels Collezione?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Helvetia & Bristol Firenze – Starhotels Collezione?

Free parking is not available at this hotel. Self parking is available for EUR 60 per day, and valet parking for EUR 60 per day.

Does Helvetia & Bristol Firenze – Starhotels Collezione have a pool?

Helvetia & Bristol Firenze – Starhotels Collezione does not have a pool.

Does Helvetia & Bristol Firenze – Starhotels Collezione have a restaurant?

Helvetia & Bristol Firenze – Starhotels Collezione is home to Cibrèo Ristorante, which features Regional cuisine and al fresco dining.

Does Helvetia & Bristol Firenze – Starhotels Collezione have a spa?

This hotel has a spa, which features facials, deep-tissue massages, and body scrubs.

How close is Helvetia & Bristol Firenze – Starhotels Collezione to downtown Florence?

Helvetia & Bristol Firenze – Starhotels Collezione is 0.2 mi away from Florence.

Helvetia & Bristol Firenze – Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 399 out of 571 reviews
Rating 8 - Good. 119 out of 571 reviews
Rating 6 - Okay. 32 out of 571 reviews
Rating 4 - Poor. 13 out of 571 reviews
Rating 2 - Terrible. 8 out of 571 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and menu options
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was terrific!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Florence was wonderful in Helvetia & Bristol, everything exceeded our expectations. Wonderful staff, immaculate room cleaning and tidying up, amazing location, lovely breakfast buffet. Would go again in a heartbeat on my next visit to Florence.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful hotel. Perfect location. Everything was spotlessly clean. The staff were so friendly and accommodating. The spa was out of this world. The breakfast had so much variety. Will definitely be staying there again.
Entrance
Winter Garden where breakfast takes place.
Winter Garden
Ham & mushroom omelette - delicious!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
Amazing staff , Location and room so beautiful
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Excellent spa and restaurant. Excellent staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent restaurant, amazing spa!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The nightly turndown service, front desk attentiveness, clean rooms, and wonderful doormen were all just wonderful.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Great staff willing to go the distance to offer us the better room available. Plus, they were sensitive enough to give us a complimentary gift since it was our honeymoon.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful the staff was great and The room was amazing. Close walk to downtown dinning shopping!!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Daniel

Everything was excellent
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

ZORINA

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay great location
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

manoz

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly service nice staff place was amazing clean respectful. Beautiful hotel!!!!
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Virna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Florence

Amazing stay , best hotel in Florence. Super service , amazing location.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

january

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, property is gorgeous, you must try the spa. Marcus and Anna there were outstanding. Breakfast could have more warm options, and the rooms were a little on the small side but to be expected for a European property. Overall truly a 5 star property.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Linn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great service, they really take good care of you here. The room was stunningly beautiful. If I ever come back to Florence, Id like to stay here again.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Chrysostomos

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Excellent hotel, clean and friendly service.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
omg location !!! breakfast amazing ,, staff great ! the stay was beautiful ! will be back!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow ! Amazing hotel

First class , would definitely recommend, great hotel
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

soudabeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and great location
Verified review

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property that is well cared for and very helpful staff. I would definitely stay again.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blown away by the customer service and attention, location of hotel and the room and spa. We could not have been happier.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, staff are so helpful and kind… amazing spa and a great location.
Stayed 3 nights in Aug 2022