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Hotel Genzianella

1.0 star property
Hotel near Piazza di Santa Maria Novella in Florence

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Photo gallery for Hotel Genzianella

Exterior
Restaurant
In-room safe, desk, blackout drapes, soundproofing
Interior entrance
Triple Room

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Via Cavour, 112, Florence, FI, 50129
  • Place, Piazza San Marco
    ‪8 min walk‬
  • Place, Gallery of the Academy of Florence
    ‪10 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪16 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Double or Twin Standard

Double or Twin Standard | Living area

Double or Twin Standard

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Triple room with balcony

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the area

Florence

Historic Centre of Florence stay.Your stay at this Historic Centre of Florence hotel places you within 2 miles (3 km) of Cathedral of Santa Maria del Fiore and Uffizi Gallery. Ponte Vecchio and Piazza di Santa Maria Novella are also within 3 miles (5 km).

What's nearby

  • University of Florence - 8 min walk - 0.7 km
  • Piazza San Marco - 8 min walk - 0.7 km
  • Gallery of the Academy of Florence - 10 min walk - 0.9 km
  • Cathedral of Santa Maria del Fiore - 16 min walk - 1.4 km
  • Piazza di Santa Maria Novella - 16 min walk - 1.4 km

Getting around

  • San Marco University Tram Stop - 9 min walk
  • Florence-Le Cure Station - 10 min walk
  • Florence Airport, Peretola (FLR) - 11 min drive

Restaurants

  • ‪Brunch Republic - ‬4 min walk
  • ‪Antica Trattoria da Tito - ‬3 min walk
  • ‪Caffė Lietta - ‬1 min walk
  • ‪Bar Pasticceria Minni - ‬4 min walk
  • ‪Caffè Libertà - ‬4 min walk

About this property

Hotel Genzianella

Hotel near Piazza di Santa Maria Novella in Florence
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hotel Genzianella.

This Florence hotel is smoke free.

  • 12 guestrooms or units
  • Front desk (limited hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site
  • Dining venue
Hotel Genzianella offers 12 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 15 per day)
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LCD TV

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 15 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a first aid kit in each accommodation.

Property Registration Number IT048017A12IAT73X6

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Genzianella
Genzianella Florence
Hotel Genzianella
Hotel Genzianella Florence
Hotel Genzianella Hotel
Hotel Genzianella Florence
Hotel Genzianella Hotel Florence

Hotel Genzianella Reviews

Reviews

6.4
Rating 10 - Excellent. 16 out of 113 reviews
Rating 8 - Good. 24 out of 113 reviews
Rating 6 - Okay. 43 out of 113 reviews
Rating 4 - Poor. 18 out of 113 reviews
Rating 2 - Terrible. 12 out of 113 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Mason

Liked: Cleanliness
Stayed 5 nights in Nov 2024

6/10 Okay

Maggie

Liked: Staff & service
*
Stayed 2 nights in Oct 2024

6/10 Okay

WOLFRAM, Northampton

Business traveller
Disliked: Amenities
Staff nice, while property limited, no WIFI, limited vending products, no public transport, overall overprized for what's offered
Stayed 4 nights in Sep 2024

6/10 Okay

Heeseog

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Fran

Stayed 1 night in Jun 2024

8/10 Good

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.. walkable distance to the city center and most tourist spots you could think of, the staff are incredible accommodating and even let me in the room early like 2 hours before check in time... my only issue was the internet. I worked well in the hallways but would disconnect about half an hour after I’m in the hotel rooms. Also the elevator though it works well, it is quite small.. so if you’re a big party.. it may take you several trips to get everyone up. Other than that definitely worth it
Stayed 1 night in Jun 2024

10/10 Excellent

Mirna

Travelled with group
Hotel was good , clean and everything is located like 1 mile away walking.
Stayed 4 nights in May 2024

6/10 Okay

Hamid

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was under construction. The area was good and very close to city center and supermarket. It was difficult to find the place on google map.
Stayed 3 nights in Oct 2023

2/10 Terrible

Monalisa Kilian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not get this hotel. Find something else

Horrible not clean no available pillows limited towels. Noise until 20:30 in our door. Employee building a closet right by our door from 15:00 to 20:30 shower head broken. Bathroom’s door broken. TV not working. No available water or drink. Smells horrible. It was not clean at all. Electric and plumbing exposed. Elevator not working. You need to go up 3 floors by stairs with luggage. When elevator working only one person or two to use. Very dirt building. Reception was not nice or helpful. But a lot of sorry all the time but not effective. Others Guest complaints about not haven’t water for shower. Terrible place I will recommend to be out of there. Oh overthere was a construction around the area (not hotel fault but nevertheless nothing is done to minimize a bit of situation or advise you of anything, well if can call it a hotel very badly managed by amateurs, if expressed your disappointment the receptionist will yelling at you and expressing intimidating words toward you, also there no way to take our luggage near to hotel after you find a parking yourselves and dragging your luggage about 200-300 meters away because parking around is not permit only to local residents. And the construction make unbearable and dangerous to yourselves. Immediately find another hotel is my recommendation
Stayed 2 nights in Oct 2023

6/10 Okay

Bede

Liked: Staff & service
Friendly staff, the elevator was 240 kilos max and showers were really bad. If it were a little cheaper, I’d have given it a 4.
Stayed 4 nights in Sep 2023

10/10 Excellent

CLIVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great water pressure and AC. Super convenient but also not loud or crowded. Friendly staff.
Stayed 3 nights in Aug 2023

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very acceptable, would be nice to have a shelf in the shower for soap and shampoo
Stayed 7 nights in Jun 2023

4/10 Poor

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service
It is indeed an unusual property, a very old-fashioned, one-floor hotel on the third floor of a building which houses other businesses. For clients not accustomed to this type of family-run hotel, it can seem a bit unusual yet it common in many Italian cities.. The check-in is a man at a small desk, not a counter. There is then one corridor and the rooms. My room was very clean, quiet, very good air conditioning, great water pressure/shower, comfortable bed. The man at the desk, the proprietor was very nice and helpful. The building and facilities are old, to be clear. The location is at the edge of the historic center beyond Piazza San Marco, at Piazza Libertà, a well-car trafficked area. There are a few restaurants nearby. For clients wishing to stay in the more beautiful center, this hotel seems remote although is is only a 10-12 minute walk to Piazza Duomo on Via Cavour. It served my purposes of a 3-day stay for work. The wifi was typically weak but it functioned. The elevator is also old-fashioned, quite small, typical of old buildings in Italy In all, in spite of the slight strangeness of the place, it was a good stay with no problems. Thank you.
Stayed 3 nights in Jul 2022

6/10 Okay

Isabella

Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly reception of the staff, made me feel like family.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Easy 20 minute walk from train station and downtown
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A small old basic hotel in a walkable distance

The hotel is on the 3rd floor (a different hotel on the 2nd floor). You can either take the stairs of the tiniest lift I’ve ever seen in my life. If you’re travelling with suitcases or little kids with pushchair, you won’t fit in as you have to physically close the lift’s folding doors behind you. Bathroom I must say is a nightmare, the water was boiling (can’t change temperature) and the drain was blocked. I couldn’t tell anyone the following morning as there was no one at the reception. Location wise is good for backpackers, 10-15 minutes to Accademia Gallery on foot (on the same street).

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

It was a nice place in a good, decently central location. The wifi was not the best but other than that, a good stay!

6/10 Okay

Jake

Liked: Cleanliness, property conditions & facilities, room comfort

Extra fee on arrival and poor breakfast

Overall the hotel was okay however we were disappointed with two aspects of our stay. When we arrived we had to pay a 'city fee' of €10 (which I'm not even sure is real). It wasn't specificed on the website which is the annoying thing. The second disappointment was the breakfast, just don't take the breakfast option. We paid €20 for basically nothing and were told 'breakfast is finished' when we arrived in the alloted time. Just avoid the breakfast option...

6/10 Okay

Urmi

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

8/10 Good

Andrew, Santa Cruz

Liked: Cleanliness, staff & service

Nice hotel within blocks of central Florence

My stay at the hotel was great. The hotel occupies one floor on a multistory building (and shares a breakfast room with the hotel a flight down) but for what you pay it's a great find. The location is great and is just a few blocks from the main tourists sites of the city without being in an overcrowded area. The owner of the hotel was friendly and helpful and I felt quite welcome at the hotel. My favorite part of the breakfast buffet downstairs was getting a cappuccino specially made by the server/clerk each morning. The main negatives about the hotel were that the shower was extremely tiny and that I couldn't get the air conditioning to cool off the room enough in July (95-100 degrees). Otherwise I would stay here in a minute!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The a/c was not working and the day was to hot!