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Hotel Real

3.0 star property
3-star hotel near Piazza di Santa Maria Novella, connected to a rail/subway station

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Photo gallery for Hotel Real

Daily buffet breakfast (EUR 10 per person)
Self parking (EUR 5 per day)
Reception
Lobby sitting area
Minibar, in-room safe, soundproofing, iron/ironing board

Reviews

4.8 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Viale Luigi Gori 31, Florence, FI, 50127
  • Place, Museo Richard-Ginori della Manifattura di Doccia
    ‪6 min walk‬
  • Place, Cascine Park
    ‪11 min walk‬
  • Place, Arno River
    ‪15 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min walk‬

Room options

View all photos for Single Room

Minibar, in-room safe, soundproofing, iron/ironing board

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room (In Annex Building)

Minibar, in-room safe, soundproofing, iron/ironing board

Double Room (In Annex Building)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Minibar, in-room safe, soundproofing, iron/ironing board

Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, soundproofing, iron/ironing board

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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  • Free WiFi
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Feb 11 - Feb 12
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About the area

Florence

Close to airport.You'll find Arno River and Cascine Park within 2 miles (3 km) of this hotel. Piazza di Santa Maria Novella and Tribunal of Florence are also within 3 miles (5 km).

What's nearby

  • Museo Richard-Ginori della Manifattura di Doccia - 6 min walk - 0.6 km
  • Cascine Park - 11 min walk - 1.0 km
  • The International Kitchen - Classic Tuscan Table - 13 min walk - 1.1 km
  • Arno River - 15 min walk - 1.3 km
  • Tribunal of Florence - 5 min drive - 2.5 km

Getting around

  • Firenze Cascine Station - 5 min drive
  • Guidoni Tram Stop - 7 min walk
  • Florence Airport, Peretola (FLR) - 6 min drive

Restaurants

  • ‪beercode - ‬10 min walk
  • ‪Panineria da Bitu - ‬15 min walk
  • ‪Bivio Ristorante Pizzeria - ‬4 min walk
  • ‪MyChef - ‬10 min walk
  • ‪Il Barco - ‬13 min walk

About this property

Hotel Real

3-star hotel near Piazza di Santa Maria Novella, connected to a rail/subway station
As a guest of Hotel Real , you'll find tour/ticket assistance, a garden, and concierge services. Public spaces have free WiFi. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Florence hotel.

  • 55 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
Hotel Real offers 55 accommodations with minibars and safes. Cable television is provided. Bathrooms include showers, bidets, and hair dryers.

This Florence hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Air conditioning
  • Housekeeping
  • 24/7 front desk
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children

Accessibility

  • No elevator

Room amenities

Entertainment

  • 21-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Real Firenze Florence
Hotel Real Florence
Real Florence
Hotel Real Firenze
Hotel Real
Hotel Real Hotel
Hotel Real Florence
Hotel Real Hotel Florence

Hotel Real Reviews

Reviews

4.8
Rating 10 - Excellent. 19 out of 257 reviews
Rating 8 - Good. 37 out of 257 reviews
Rating 6 - Okay. 54 out of 257 reviews
Rating 4 - Poor. 54 out of 257 reviews
Rating 2 - Terrible. 93 out of 257 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Melissa

Disliked: Cleanliness, property conditions & facilities
Dingy, cement building that feels like a prison cell. First room was infested with mosquitos. Once we changed rooms, there were at least no bugs, but lots of dead bugs on the walls. Shower was dangerously slippery and the water got no where near hot. The front desk clerk was helpful and kind, but the hotel is not good at all.
Stayed 1 night in Oct 2025

6/10 Okay

Julio

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean but very old. The few furniture were damaged. The lobby of the hotel had a smell, and with very old furniture. But the staff was very friendly and very helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Alfred Owen, London

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing good about this hotel, lots of mosquitoes and room felt dirty. No hot water for shower Please don’t stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience in the Hotel was good, the room was very comfortable and clean so was the bathroom
Stayed 1 night in Oct 2025

2/10 Terrible

Gabriela

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Walking into our room, there was a strong smell of cigarettes. We asked to change our room but were not able to. Later finding blood on pillows and on throw blankets. The shower is only covered by a curtain in the corner of the bathroom. The area felt skeptical. I would not recommend this hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Ming, Mountain View

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was undergoing renovation thus no breakfast was provided. The staff was still helpful though. The walk from the airport to the hotel was a bit tricky because the roads around the airport provides little consideration for pedestrians.
Stayed 1 night in Sep 2025

2/10 Terrible

Tara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay here. My 1 star review is based on their lack of customer service. I was booked to stay here the night before my flight left Florence. A week prior I found out my flight was changed and I would not need the room. I tried contacting the property to see about a refund or even a partial refund and I could not get in contact with anyone. I contacted Expedia, they also tried multiple attempts to reach the hotel but were unable to. I do understand that when I booked the room, it said that it was non refundable. However, my flight change was out of my hands and I feel there was enough notice time given to rent out the room and it would have been nice to receive even a partial refund. Or at least get in touch with someone!
Stayed 1 night in Sep 2025

2/10 Terrible

Victoria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel was supposed to have a breakfast. It did not. For three nights of our stay out of four there was no hot water. The fridge didn't work. On the second day of our stay, apparently during cleaning, some of our food disappeared from the room (was stolen). We asked for a "No disturb" door knob hanger (to prevent future theft) and were given one that was created in front of our eyes by handwriting on a piece of paper. The manager of the hotel was in Rome and unreachable. The total impression was that it was a low level hotel in the third world country.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport. Nothing fancy, but decent place to spend the night before an early flight.
Stayed 1 night in Sep 2025

8/10 Good

Margaret

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place was extremely disappointing. No phones in rooms, key was tricky to use, and if there was a fire it would have been stressful to get out.no light blocking curtains, no bath mats, bathroom sink was plugged and nothing was done to fix it although we reported. It x2. Shower stall was disgusting and NO HOT WATER during our stay. The walls in our room looked like they slapped a coat of paint over mould stains and there were stains on the walls. There was no place to get coffee I could go on but you can get a sense of what it was like. Staff was great and helpful but I certainly wouldn’t recommend this place to anyone.
Stayed 3 nights in Sep 2025

2/10 Terrible

Raymund

I did not stay at this property because the minute we checked in it looked like a prison. I gave it a chance by waiting on the room and when we were presented the room, it did look like a prison cell , the bathroom was all funky and moldy. we had to scramble for a hotel room right away online and left in a hurry. This is a disaster Expedia you should never list this hotel because it is non-operating it is dirty it has mold and it is just dirty, repulsive hideous in the building is falling apart. I am gonna file a claim and it’s a good thing I got insurance for this reservation. l.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Friendly staff amazing food
Stayed 1 night in Jun 2025

10/10 Excellent

Elie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Olga

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty beds and bathroom, toilet is broken and no hot water after 11 PM
Stayed 1 night in Aug 2025

6/10 Okay

Corbin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

TATJANA

Travelled with family
Liked: Cleanliness
Spacious room, clean, it was good for us for a couple of nights.
Stayed 2 nights in Jul 2025

6/10 Okay

Olivia

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not for me

My wife and I were traveling Europe for our honeymoon and this is one place we decided to stay. We were led to believe the hotel had laundry and was close to lots of places to eat but this was incorrect, all the restaurants close by were all shut down permanently as far as I can tell and the only laundry service was almost 15 euros each to wash and dry which is maybe normal but when we’re let to believe the hotel had this service it’s something we did not budget for. As for the room the floors were dirty with broken tiles that moved when stepped on, the shower head holder was broken(not a big deal but annoying) and there was only one towel between us which is not super fun when you have been traveling all night and sweating all day and all you want to do is shower before bed, I asked for more towels but apparently that was the last one and we just had to deal with it(not a big deal I know but it seemed like things kept getting added to the pile, although he couldn’t help us with most of the issues the man at the front desk front desk was friendly and he tried to help us so I have to give credit where credit is due. All in all the photos look much nicer than the place and they are not accurate at least in the room we stayed in and I wouldn’t recommend staying here.
Stayed 2 nights in Jul 2025

4/10 Poor

Niyog

Travelled with family
Disliked: Amenities, property conditions & facilities
Very strong Smoking smell on the room and bathroom even though we don’t smoke. Struggled to sleep at night due to that smell. As we had a pram. Staff was very helpful to take the pram upstairs to the room. However, if there was big it would have been very helpful.
Stayed 2 nights in Jun 2025

6/10 Okay

Chris

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Judah

Stayed 1 night in Jun 2025

4/10 Poor

MARTYN

Had to move accommodation

I booked 2 nights at hotel. 1st night okay 2nd day went back to hotel to find it had been closed by Court Order due to fire regulations The Local Police and Fire Brigade enforcement Officers were in attendance
Stayed 2 nights in Oct 2021

2/10 Terrible

Sara, Las Vegas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t stayed in that hotel because they decided go cancel my reservation. Please if you have charged me I need my money back because I left. The owner cancel my reservation because I arrived at 12 midnight, this is the first time this happens to me and I’ve been using expedia for 16 years
Stayed 1 night in Oct 2021

2/10 Terrible

riccardo

Liked: Staff & service
Stayed 1 night in Aug 2021

2/10 Terrible

Nestor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible and Arrogant threatened! Not recommended!

Very arrogant staff and not gentle to welcome us. My wife booked in this hotel real because they confirmed and given the confirmation number. We went in that hotel to rest for nothing and more than 5 kms away we take the bus from center, and only they said we have no room for that price I booked and they cancelled, because they said the price of their hotel is up, less than €200 then we leaved! After then one staff try to turn back us in hotel but were upset and angry for there arrogant treating us.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, comfortable, and 24/7 restaurant at one side. The hotel was better than expected. Great price/quality
Stayed 1 night in May 2021