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Bay Gardens Hotel

Property class: 3.5
3-star beach hotel with 3 outdoor pools

Choose dates to view prices

Photo gallery for Bay Gardens Hotel

Water park
Property video
Interior entrance
Front of property
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Rodney Bay Village, Gros Islet
  • Place, Baywalk Shopping Mall
    ‪3 min walk‬
  • Place, Reduit Beach
    ‪15 min walk‬
  • Place, Rodney Bay Marina
    ‪15 min walk‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)
    ‪72 min drive‬

Room options

View all photos for One Bedroom Croton Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

One Bedroom Croton Suite

8.0 out of 10
Very good
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Croton Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

Two Bedroom Croton Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 76 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room Double

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room Double

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room King

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room King

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Croton Standard King

Minibar, in-room safe, blackout drapes, iron/ironing board

Croton Standard King

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Croton Superior Double

Croton Superior Double

Croton Superior Double

7.6 out of 10
Good
(17 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite

Jr. Executive Suite

8.0 out of 10
Very good
(10 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room King

Standard Room King

Standard Room King

7.8 out of 10
Good
(22 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double

Superior Room Double

8.6 out of 10
Excellent
(15 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Gros Islet

Rodney Bay stay.With a stay at this Rodney Bay hotel, you'll be within half a mile (1 km) of Baywalk Shopping Mall and 2 miles (3 km) of Reduit Beach. Rodney Bay Marina and Bonne Terre Tropical Gardens are also within 2 miles (3 km).

What's nearby

  • Baywalk Shopping Mall - 3 min walk - 0.3 km
  • Bonne Terre Tropical Gardens - 13 min walk - 1.1 km
  • Reduit Beach - 15 min walk - 1.3 km
  • Rodney Bay Marina - 15 min walk - 1.3 km
  • Friday Night Street Party - 3 min drive - 2.3 km

Getting around

  • Hewanorra Intl. Airport (UVF) - 99 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Royal Palm Bar - ‬8 min walk
  • ‪Market Sushi - ‬12 min walk
  • ‪Buzz - ‬14 min walk
  • ‪Rituals Diner - ‬5 min walk

About this property

Bay Gardens Hotel

3-star beach hotel with 3 outdoor pools
Some rates at Bay Gardens Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities like a 24-hour fitness center.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This 3-star Gros Islet hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Premium cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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  • Breakfast included
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  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Bay Gardens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 411 out of 1011 reviews
Rating 8 - Good. 342 out of 1011 reviews
Rating 6 - Okay. 152 out of 1011 reviews
Rating 4 - Poor. 60 out of 1011 reviews
Rating 2 - Terrible. 46 out of 1011 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Victoria Rosalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food & service would go there again
Stayed 10 nights in Jan 2026

4/10 Poor

Gloria-Jean

Stayed 2 nights in Jan 2026

10/10 Excellent

Kyron

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean had all the amenities and the staff were very helpful.
Stayed 6 nights in Jan 2026

8/10 Good

Mellissa

Variety to choose from
Stayed 2 nights in Jan 2026

8/10 Good

Kenrick

Travelled with partner
Liked: Cleanliness
Everything was good during my stay
Stayed 4 nights in Dec 2025

8/10 Good

jacqueline regina

Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast staff& bell hops were the best! The food was outstanding!
Stayed 7 nights in Dec 2025

8/10 Good

eliezer

Stayed 1 night in Jan 2026

6/10 Okay

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast variety was as standard as other comparable complimentary styles but the quality could take a slight lift a long with dinner. Meals being my major concern . The staff is pretty good , room was clean and comfortable and the hotel located in a prime area in walking distance of everything you’ll need . I would stay there again . I w
Stayed 6 nights in Dec 2025

2/10 Terrible

Burtlin

Disliked: Property conditions & facilities, room comfort
So I decided to give this place a try for a night. Over-rated at best! There's better rooms out there in that category. The room chosen was a Croton Standard King. Didn't know what to expect or what that would look like. First of all, it is a very long walk away from the lobby/parking etc. Also if one is placed in a room with a number in the 300s, you'd think there's an elevator for those not able to go up and down the stairs. When asked about that, I was told to upgrade to get a lower level room or I should have stated in my booking. So no one was able to accommodate us. The room itself was not the best. Too small for a big old low king bed with two old with twin sinking mattresses. The quality of the bed sheets are just as terrible. No microwave, not a even a chair or a desk. Give me a break. Cheap tiles throughout and a vanity made of low grade material. The mirror over the vanity is way too low; a tall person have to bend to use it. I also spotted lots of ants. Thsy may have been coming from the hibiscus flowers placed on the bed and in the bathroom. The easterly view is the highway and tall ugly unkept vegetation. The breakfast was ok. But the stay overall left a great deal to be desired.
Stayed 1 night in Jan 2026

10/10 Excellent

Mary

Stayed 3 nights in Dec 2025

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Jan 2026

8/10 Good

Jacquet

Liked: Cleanliness, amenities, property conditions & facilities
Staff was always courteous and very helpful. I was a bit thrown by the lack of a toilet paper dispenser but otherwise, the location, amenities, and room were great. Id stay again.
Stayed 8 nights in Dec 2025

10/10 Excellent

Rhea

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous staff, tasty food, the drinks were amazing!!! Easy location with walking access to many other places! Convenient hotel shuttle to other properties etc… we will definitely be back! This place felt like home
Stayed 6 nights in Dec 2025

8/10 Good

Brian

Stayed 1 night in Jan 2026

4/10 Poor

Arnaldo

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Misleading All-Inclusive Service was ok but what they advertised as a ALL INCLUSIVE it wasn’t real Extra payment were required and some drinks were not All inclusive I strongly DO NOT recommend ALL INCLUSIVE at Bay Gardens Hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Leroy

Stayed 1 night in Dec 2025

10/10 Excellent

Norris Denver

Travelled with family
Liked: Amenities, property conditions & facilities
Clean room | courtesy Staff
Stayed 5 nights in Dec 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2025

6/10 Okay

Celeste Clarissa

The staff were mostly amazing especially Yohan who give great recommendations on places however they could improve on
Stayed 4 nights in Dec 2025

10/10 Excellent

Glenton

Stayed 1 night in Dec 2025

8/10 Good

Isha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, breakfast and staff.
Stayed 2 nights in Dec 2025

8/10 Good

Zorida

Travelled with family
Liked: Amenities
Hospitality, amenities, staff..
Stayed 4 nights in Dec 2025

10/10 Excellent

CHARLES

Stayed 3 nights in Dec 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room booking was misleading - the pictures didn’t relate to the room we booked meaning we had to upgrade it live in a dark little box for 5 days
Stayed 4 nights in Dec 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bar offer a good selection of drinks.
Stayed 1 night in Dec 2025