Suiun

3.5 star property
3.5-star spa ryokan near Hakone Kowakien Yunessun

Choose dates to view prices

Photo gallery for Suiun

Lobby
Hot springs
Front of property
In-room safe, desk, free WiFi
Cafe
Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
1300-61 Gora, Hakone, Kanagawa, 250-0408
  • Popular LocationHakone Gora Park1 min walk
  • Popular LocationHakone Open Air Museum14 min walk
  • Popular LocationHakone Kowakien Yunessun3 min drive
  • AirportTokyo (HND-Haneda)102 min drive

Room options

Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

Japanese Western Style Twin Room, Private Open-Air Bath

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Japanese Western Style Quadruple Room, Private Open-Air Bath

  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds

Similar properties

About the area

Hakone

Gora stay.Your stay at this Gora ryokan places you within 2 miles (3 km) of Hakone Kowakien Yunessun and Hakone Open Air Museum. Hakone Gora Park and Hakone Museum of Art are also within half a mile (1 km).

What's nearby

  • Hakone Gora Park - 1 min walk
  • Hakone Open Air Museum - 14 min walk
  • Hakone Kowakien Yunessun - 3 min drive
  • Ōwakudani - 3 min drive
  • Pola Museum of Art - 6 min drive

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 7 min walk
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • COFFEE CAMP - 8 min walk
  • GORA BREWERY & GRILL - 3 min walk
  • ラウンジ花影 - 2 min walk
  • 箱根銀豆腐 - 7 min walk
  • NINJA CAFE FUMA - 6 min walk

About this property

Suiun

3.5-star spa ryokan near Hakone Kowakien Yunessun
Suiun offers its guests a sauna, spa services, and a garden. Public spaces have free WiFi. Suiun also features a front-desk safe and an elevator. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

  • 4 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • Smoking in designated areas
Suiun offers 4 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Sauna
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kaiseki meal
  • Refrigerator

More

  • Desk
  • Free local calls
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve access to the hot springs. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Suiun Inn Hakone
Suiun Hakone
Ryokan Suiun Hakone
Hakone Suiun Ryokan
Ryokan Suiun
Suiun Inn
Suiun Ryokan
Suiun Hakone
Suiun Ryokan Hakone

Suiun Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 43 reviews" "
Rating 8 - Good. 4 out of 43 reviews" "
Rating 6 - Okay. 0 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 3 out of 43 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing good and hospitality
Stayed 2 nights in Dec 2023

10/10 Excellent

Su, Brea

Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

leena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accomodation- exceeds my expectations. Dining experience there was nothing I could fault. Helpful staff . Nothing commercialize here. Would definitely recommend and would come back again.
Stayed 1 night in Sep 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good traditional Japanese style, very good dining experience.
Stayed 1 night in Sep 2023

10/10 Excellent

Yao Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite stay in Japan. Right from the start the hospitality is top notch. The staff kindly kept our shoes for us at the entrance (no shoes are permitted in the ryokan as it is covered with tatami) everytime we came and went. The whole ryokan is so beautiful, traditionally decorated but modern at the same time. We got a room with a private Onsen because we had tattoos. The bed was super comfortable, pillows were customisable, but the beds were singles pushed together with separate quilts so it was a little weird for us. The best part of our stay was food and freebies. Our stay included breakfast and dinner. Both kaiseki style. Some dishes are a little bit much for our palate (preserved side dishes) but overall really really yummy, especially when paired with their recommended sake. Freebies-wise the lounge next to the public baths had free-flow draft beer, soft drinks, tea/coffee, snack, ice cream 24/7 and it was just a dream to sit there in the evening chugging beer after a soak in the onsen. From 10-10.30pm everyone also gathers at the lounge for free-flow ramen (includes chashu) which is freshly cooked in front of you and so delicious after a long day of walking around Hakone. The only con is the location as it is situated on top of steep hill. Don’t be fooled by google maps when it says it is only 300-400m from the station, pulling our luggage up that steep incline was quite a workout. Overall loved loved this place and would definitely return.
Stayed 2 nights in Sep 2023

10/10 Excellent

Yumiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Jason, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An amazing stay at a traditional japenese inn. Felt comfortable thought the whole stay! Great amenities!
Stayed 1 night in Jun 2023

10/10 Excellent

Ting Ting

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay at Hakone
Amazing facilities, enjoyed both in room and outdoor private onsen. Superb dining experience and services. Rooms are clean and well maintained tatami. Although staff not super fluent in English, it is sufficient to do basic communications.
Stayed 1 night in Nov 2019

10/10 Excellent

JIHYE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024