We were really disappointed with our stay. The room we got looked nothing like what we booked. No balcony, no golf view, and definitely not the “suite” shown online. When we brought it up, the staff were dismissive and unwilling to help, even after we showed proof of our booking.
The room felt old and poorly maintained. Ants in the tub, dirt and mold in the bathroom, and a bedside drawer that wouldn’t stay shut like the floor was slanted. Noise from upstairs and nearby rooms made it hard to relax, and the back area had zero privacy. Breakfast was also disappointing- watery scrambled eggs and barely any options.
While I don’t want to assume anything, we were the only guests of color during our stay, and seeing other photos online, it honestly felt like we got the worst view on the property.
The only upside was the location tho. Convenient and close to everything but overall, this place seriously needs renovation, better staff training, and more honesty in its listings.