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Best Western Hartford Hotel & Suites

2.5 star property
Hotel near Connecticut Convention Center in Hartford

Choose dates to view prices

Photo gallery for Best Western Hartford Hotel & Suites

Exterior
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Lobby lounge
Reception
BBQ/picnic area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
185 Brainard Rd, Hartford, CT, 06114
  • Place, Charter Oak Landing
    ‪2 min drive‬
  • Place, Connecticut River
    ‪2 min drive‬
  • Place, Webster Theater
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Studio, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Living Area, Microwave And Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Sitting Area, Work Desk, Microwave And Refrigerator

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

Queen Suite with Sofa Bed - Non Smoking

  • Sleeps 4

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About the area

Hartford

South Meadows stay.Your stay at this South Meadows hotel places you within 3 miles (5 km) of Webster Theater and Trinity College. Hartford Hospital and Keeney Memorial Cultural Center are also within 3 miles (5 km).

What's nearby

  • Charter Oak Landing - 2 min drive - 2.1 km
  • Connecticut River - 2 min drive - 2.5 km
  • Colt Park - 2 min drive - 2.5 km
  • Goodwin Park - 3 min drive - 2.9 km
  • Webster Theater - 4 min drive - 3.6 km

Getting around

  • Hartford Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪The Rockin Chicken - ‬2 min drive

About this property

Best Western Hartford Hotel & Suites

Hotel near Connecticut Convention Center in Hartford
Best Western Hartford Hotel & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 920 square feet (85 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at Best Western Hartford Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Hartford hotel.

  • 1 building
  • 129 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 920 sq ft of conference space
  • 85 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Best Western Hartford Hotel & Suites offers 129 accommodations with safes and coffee/tea makers. Accommodations are furnished with king sofa beds and day beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and first-run movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run movies

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Best Western Hartford Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 152 out of 1002 reviews
Rating 4 - Poor. 97 out of 1002 reviews
Rating 2 - Terrible. 90 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Nice room. Very quiet
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Sep 2025

8/10 Good

Ajab

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was very cozy, we loved it! very quiet and the staff was amazing, definitely would book again
Stayed 3 nights in Sep 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff where really helpful and nice. Pool was nice outside, the kids really enjoyed it
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast even on a slow morning for them. Eggs and sausage not just carbohydrates.
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Sep 2025

6/10 Okay

Jason

Travelled with family
Disliked: Staff & service
Would’ve been pretty ok for a low end place but the housekeeping staff never cleaned our room. Not once in 6 nights. The day we stayed in, they knocked to come clean a few times but were sent home by the time we were leaving for a while. So it’s not like they weren’t around. Just somehow they never ever came to our room other nights.
Stayed 6 nights in Sep 2025

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room with 2 beds, very comfortable and clean, no housekeeping while we were there, not sure if that's normal or not? Good breakfast, loads of free parking. Even tho it's a no smoking hotel, I could smell weed in the foyer and corridors.The gym and pool looked good but I didn't use them.
Stayed 2 nights in Sep 2025

10/10 Excellent

Scarlet

Stayed 1 night in Sep 2025

10/10 Excellent

Becky J.

Stayed 2 nights in Sep 2025

10/10 Excellent

Lovett

Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay wen in the area
Stayed 1 night in Sep 2025

8/10 Good

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very comfortable and we loved the hot chocolate!
Stayed 1 night in Sep 2025

2/10 Terrible

Raffaella

Travelled with family
Disliked: Amenities
The entire place smells. Minimum breakfast if you want it call it breakfast. Awful.
Stayed 1 night in Sep 2025

8/10 Good

Mary Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place if your are passing through
Stayed 1 night in Sep 2025

10/10 Excellent

Ann-Marie

Stayed 1 night in Sep 2025

6/10 Okay

Shannon

Travelled with family
Disliked: Cleanliness
Rooms are run down and dirty,first room dingy and pulled back sheets to get in bed couldn't believe what I saw !!! Disgusting! Went and got a second room a little better . I wouldn't recommend this place at all save your money ! Poor house keeping !
Stayed 1 night in Sep 2025

10/10 Excellent

Wadesca

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was very nice, Stephanie was exceptional
Stayed 3 nights in Sep 2025

6/10 Okay

Christopher

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Good enough

Dirty hallways but room very nice.
Stayed 1 night in Sep 2025

8/10 Good

Deanne

Stayed 1 night in Sep 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025