"The overall room was outdated, chairs are very uncomfortable and dirty. You can see the big spot stains on the chairs. " More
Oceanside stay
A stay at this Waikiki hotel places you steps from International Market Place and a 5-minute walk from Waikiki Beach. Royal Hawaiian Center and Waikiki Beach Walk are also within half a mile (1 km).
Poolside dining
This hotel features a restaurant, an outdoor pool, and a bar/lounge. You'll appreciate the 24-hour gym, poolside bar, and laundry facilities.
29 Aug. 2023 by Guest Experience Manager
Aloha Robert,Mahalo for your recent stay at Sheraton Princess Kaiulani. We are delighted you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done. However, we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Mahalo,Jasmine F.Guest Experience Manager
17 Mar. 2023 by Guest Experience Manager
Aloha Hector, Mahalo for staying with us and for sharing your experience. We are pleased that you enjoyed our excellent service and comfortable accommodations. However, we regret not meeting all of your expectations. We appreciate your business and look forward to welcoming you again soon to the Sheraton Princess Kaiulani.Mahalo,Jasmine F.Guest Experience Manager
30 Jan. 2023 by Guest Experience Manager
Aloha Walter, Mahalo for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations with our great value. It was our pleasure accommodating you, and we look forward to you making Sheraton Princess Kaiulani your home away from home whenever your travels bring you to our city.Mahalo,Jasmine F.Guest Experience Manager
Sheraton Princess Kaiulani offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A 24-hour business center, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 14451 square feet (1343 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at Sheraton Princess Kaiulani. Parking is available for a fee. This Honolulu hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Internet access (surcharge)
Available in some public areas: Free WiFi , Internet access - wireless
Self parking (surcharge)
Sheraton Princess Kaiulani offers 1000 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Sheraton Princess Kaiulani has a restaurant on site.
Splash Bar - This poolside restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The tax ID number is W54801500-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.