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The Ritz-Carlton O‘ahu, Turtle Bay

5.0 star property
5-star beachfront resort near Turtle Bay Beach

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Photo gallery for The Ritz-Carlton O‘ahu, Turtle Bay

5 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video
Poolside bar
View from property
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet-friendly

Explore the area

View in a map
57-091 Kamehameha Highway, Kahuku, HI, 96731
  • Place, Turtle Bay
    ‪1 min walk‬
  • Place, Turtle Bay Palmer Course
    ‪3 min walk‬
  • Place, Turtle Bay Beach
    ‪10 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪63 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Club Room, 1 King Bed, Balcony, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Balcony, Oceanfront

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Club Room, 2 Queen Beds, Balcony, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Lanai, Ocean View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed, Lanai, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Lanai, Oceanfront

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Lanai, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Ocean View (Lanai)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Lanai, Ocean View (Lanai)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Lanai

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed, Lanai

9.0 out of 10
Wonderful
(4 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed, Patio, Oceanfront

Bungalow, 1 King Bed, Patio, Oceanfront | Living area

Bungalow, 1 King Bed, Patio, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 2 Queen Beds, Patio, Oceanfront

65-inch flat-screen TV with cable channels, TV, pay movies

Bungalow, 2 Queen Beds, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Bungalow, 1 King Bed, Patio, Oceanfront

Club Bungalow, 1 King Bed, Patio, Oceanfront | Living area

Club Bungalow, 1 King Bed, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Bungalow, 2 Queen Beds, Patio, Oceanfront

65-inch flat-screen TV with cable channels, TV, pay movies

Club Bungalow, 2 Queen Beds, Patio, Oceanfront

  • 69 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Lanai, Partial Ocean View (Lanai)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Lanai, Partial Ocean View (Lanai)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 4 Bedrooms, Lanai, Ocean View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Villa, 4 Bedrooms, Lanai, Ocean View

  • 222 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 9
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms, Lanai, Ocean View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Villa, 3 Bedrooms, Lanai, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 156 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Non Smoking (View)

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

Room, 1 King Bed with Sofa bed, Partial Ocean View

Room, 1 King Bed with Sofa bed, Partial Ocean View

9.8 out of 10
Exceptional
(8 reviews)
  • 44 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Partial Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Room, 1 King Bed with Sofa bed, Ocean View

Room, 1 King Bed with Sofa bed, Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Balcony, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Lanai

Suite, Multiple Beds, Lanai

Suite, Multiple Beds, Lanai

  • 67 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Suite, 1 Double Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Club Suite, 1 Double Bed, Non Smoking

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living room

Club Suite, 1 Bedroom

  • 135 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Bed

View all photos for Bungalow, Multiple Beds, Patio, Oceanfront (Connecting Bungalows)

Room amenity

Bungalow, Multiple Beds, Patio, Oceanfront (Connecting Bungalows)

  • 137 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront (Mobility/Hearing Access, Roll in Shower)

Separate tub and shower, deep soaking tub, hair dryer, towels

Suite, 1 King Bed, Oceanfront (Mobility/Hearing Access, Roll in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

Separate tub and shower, deep soaking tub, hair dryer, towels

Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Lanai (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Lanai (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed with Sofa bed, Non Smoking, Patio (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Bungalow, 1 King Bed with Sofa bed, Non Smoking, Patio (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Kahuku

Beachside getaway.At this Kahuku resort, you'll be within half a mile (1 km) of Turtle Bay Beach and 6 miles (10 km) of Sunset Beach. Banzai Pipeline is within 6 miles (10 km) and Pupukea Beach Park is within 9 miles (15 km).
View more Resorts in KahukuOpens in a new window

What's nearby

  • Turtle Bay - 1 min walk - 0.1 km
  • Turtle Bay Palmer Course - 3 min walk - 0.3 km
  • Turtle Beach - 3 min walk - 0.3 km
  • Turtle Bay Beach - 10 min walk - 0.9 km
  • Kaihalulu Beach - 12 min walk - 1.0 km

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 76 min drive

Restaurants

  • ‪Ted's Bakery - ‬7 min drive
  • ‪Tanaka Kahuku Shrimp - ‬4 min drive
  • ‪Beach House by Roy Yamaguchi - ‬3 min walk
  • ‪Da Bald Guy - ‬7 min drive
  • ‪Ry's Poke Shack - ‬7 min drive

About this property

The Ritz-Carlton O‘ahu, Turtle Bay

5-star beachfront resort near Turtle Bay Beach
The Ritz-Carlton O‘ahu, Turtle Bay offers its guests a full-service spa, a golf course, 5 outdoor swimming pools, and 2 hot tubs. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge.

Business amenities include a 24-hour business center, 6 meeting rooms, and limo/town car service. Event space at this resort measures 27997 square feet (2601 square meters) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury The Ritz-Carlton O‘ahu, Turtle Bay. Parking is available for a fee.

This 5-star Kahuku resort is smoke free.

  • 443 guestrooms or units
  • 6 levels
  • 4 dining venues
  • Meeting rooms
  • 27997 sq ft of conference space
  • 2601 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
The Ritz-Carlton O‘ahu, Turtle Bay offers 443 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 65-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.

This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Nalu Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (USD 50.26 per night; includes in/out privileges)
  • Secured, uncovered valet parking on site (USD 50.26 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 5 outdoor pools
  • 6 outdoor tennis courts
  • Bicycle rentals
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Mountain biking
  • Pilates classes
  • Sauna
  • Scooter/moped rentals
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 61.34 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 50.26 per night (in/out privileges)
  • Uncovered valet parking fee: USD 50.26 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-064-482-0992-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is TA-064-482-0992-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bay Turtle
Turtle Bay Hotel
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Resort Kahuku
Turtle Bay Resort
The Ritz Carlton O‘ahu, Turtle
The Ritz Carlton O‘ahu Turtle Bay
The Ritz-Carlton O‘ahu, Turtle Bay Resort
The Ritz-Carlton O‘ahu, Turtle Bay Kahuku
The Ritz-Carlton O‘ahu, Turtle Bay Resort Kahuku

Reviews

The Ritz-Carlton O‘ahu, Turtle Bay Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 813 out of 1005 reviews
Rating 8 - Good. 116 out of 1005 reviews
Rating 6 - Okay. 40 out of 1005 reviews
Rating 4 - Poor. 17 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

Reviews

10/10 Excellent

Luis

Stayed 5 nights in Jul 2025

8/10 Good

Hector

Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property great service
Stayed 6 nights in Aug 2025

10/10 Excellent

Vonda

Stayed 3 nights in Aug 2025

10/10 Excellent

Damon

Stayed 8 nights in Aug 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is top notch. The rooms are extra large and I loved the workout room…this is not the typical resort, but absolutely earned the 5-star rating.
Along the shoreline walking path
View from the main pool area
Rainbow gift
View from inside the lobby
Stayed 5 nights in Jul 2025

8/10 Good

Toshiko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food and service of the restaurant can be better considering of the price. Basically good, but noise from the pool area was always heard from the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz-Carlton, Oahu, Turtle Bay is the absolute #1 resort to stay at if you ever visit Oahu. The North Shore is a place like no other and the Ritz Carlton, Turtle Bay is nestled in the most perfect location for you to enjoy the most extraordinary views, immerse yourself in the island culture, and live the Aloha values. The hotel's amenities are endless and each day that you are there, you receive a text with the daily recommended activities. You are surrounded by the Aloha spirit in every area that you find yourself within the hotel grounds. Within driving distance you have the most amazing beaches (Sunset Beach, Shark's Cove, Three Tables, Waimea Bay Beach, Laniakea Beach), the Waimea Valley Waterfall, and the exquisite little town of Hale'iwa. Be sure to visit Saylor's for coffee, right next to Hale'iwa Bowls, the famous Matsumoto Shaved Ice, and the delicious Banzai Sushi Bar. Definitely very difficult not to fall in love with this place. You've been warned.
Stayed 4 nights in Jul 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort exceeded my expectations in every way! The property is stunning. Our room was beautiful, clean and quiet. The staff was friendly and very helpful. I enjoyed every moment at this resort and look forward to returning.
Stayed 3 nights in Jul 2025

10/10 Excellent

Frank

Stayed 7 nights in Jul 2025

8/10 Good

CHRISTINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, we enjoyed our time there. Reason for 4 stars is because of the food and everything being overpriced. Bed pillows could have been better. Roy’s is the best restaurant there- the other places did not have great food and it’s very expensive. If you’re going to gouge on pricing - at least make the food taste good. Sunscreen that costs $10 at home was $40 in the gift shop. I get that resorts charge a higher price- but 4xs the amount is just gross. It does affect your stay when everything is so overpriced.
Stayed 5 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, lots of dining options.
Stayed 7 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Beautiful grounds. Access to several beaches.
Stayed 3 nights in Jul 2025

10/10 Excellent

Howard

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 8 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay at The Ritz Carlton O’ahu, Turtle Bay exceeded all my expectations! I arrived early and was anticipating needing to wait a bit to check-in to my room, but to my delight, my room was ready AND I received a free room upgrade to ocean view. I almost fainted when I got to my room and saw the view I had from my lanai! All of the staff was warm, welcoming, helpful, and knowledgeable about the island and activities. The staff went above and beyond to ensure that me and my family had the most perfect experience. The only thing I made note of is that there are people not staying at the property that come to visit, and they try participating in the activities that are exclusively for hotel guests - this happened twice for activities I was attending (lei making and hula dancing). I was surprised that non-resort guests were allowed to participate. That’s what our resort fees go towards, I believe. Anyways, that was minor in the grand scheme of things. This resort and the staff are top notch! I had the best time here and wept when I had to leave. I hope to return someday.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and even better staff!!
Stayed 7 nights in Jun 2025

10/10 Excellent

Aggeliki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel! Loved the location on the North Shore and the gorgeous beaches that surrounded the property. Our family enjoyed the various activities offered by the hotel and booked several activities through them. Outrigger canoe, surf lessons, Pareu painting, shoreline fishing etc. They also had the most amazing Luau on the property as well. Access to so many great activities without having to leave the hotel grounds made our stay even better.
Stayed 7 nights in Jun 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence redefined

Top notch service all around in this astonishing property! I HIGHLY recommend anyone going to Oahu to spend AT LEAST one or two nights in the North Shore and do it here at the Ritz!
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Varied beaches, abundance of activities, excellent service from employees, 5 star quality of the resort. An overall exquisite experience. Would definitely return.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeffrey

Stayed 5 nights in Jun 2025

10/10 Excellent

Anastasiya

Stayed 1 night in Jun 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

8/10 Good

Rise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Jun 2025