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Residence Inn by Marriott Oahu Kapolei

3.0 star property
3-star hotel in City Center

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Photo gallery for Residence Inn by Marriott Oahu Kapolei

Property amenity
Lobby
Lobby
View from property
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
731 Kunehi Street, Kapolei, HI, 96707
  • Place, Ka Makana Ali'i - The Center for West Oahu
    ‪2 min drive‬
  • Place, Wet'n'Wild Hawaii
    ‪2 min drive‬
  • Place, Regal Kapolei Commons
    ‪3 min drive‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio Suite, 1 Bedroom

Premium bedding, down comforters, individually decorated

Studio Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, individually decorated

Suite, 1 Bedroom

8.8 out of 10
Excellent
(12 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Balcony

Premium bedding, down comforters, individually decorated

Studio, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(17 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, down comforters, individually decorated

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(43 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom (Hearing Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Bedroom (Hearing Accessible)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Hearing Accessible)

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Balcony (Hearing Accessible)

Premium bedding, down comforters, individually decorated

Studio, 1 King Bed, Balcony (Hearing Accessible)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, individually decorated

Studio, 1 King Bed, Balcony (Mobility Accessible, Roll-In Shower)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, individually decorated

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, individually decorated

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Kapolei

City Center stay.Your stay at this City Center hotel places you within 2 miles (3 km) of Ka Makana Ali'i - The Center for West Oahu and Wet'n'Wild Hawaii. Regal Kapolei Commons and Hawaiian Railway Society are also within 3 miles (5 km).

What's nearby

  • Ka Makana Ali'i - The Center for West Oahu - 2 min drive - 2.3 km
  • Wet'n'Wild Hawaii - 2 min drive - 1.9 km
  • Regal Kapolei Commons - 3 min drive - 3.0 km
  • Pearl Harbor - 21 min drive - 26.6 km
  • Waikiki Beach - 35 min drive - 44.4 km

Getting around

  • Kualaka‘i / East Kapolei Station - 9 min drive
  • Keone‘ae / University of Hawaii - West Oahu Station - 10 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 28 min drive

Restaurants

  • ‪Jack in the Box - ‬3 min drive
  • ‪Zippy's Kapolei - ‬17 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Chick-Fil-A - ‬18 min walk

About this property

Residence Inn by Marriott Oahu Kapolei

3-star hotel in City Center
Residence Inn by Marriott Oahu Kapolei offers its guests an outdoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business center on site. Barbecue grills, tour/ticket assistance, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Oahu Kapolei. Parking is available for a fee.

This 3-star Kapolei hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 4 levels
  • Built in 2019
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Residence Inn by Marriott Oahu Kapolei offers 183 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

55-inch LED televisions come with cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

Outdoor pool
Hampton Inn & Suites Oahu/Kapolei
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,000 reviews
The price is CA $261
CA $310 total
includes taxes & fees
Feb 8 - Feb 9
Hampton Inn & Suites Oahu/Kapolei

Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • In-room roll-in shower
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay, plus a one-time cleaning fee of USD 300.00 and a deposit of USD 40.00 per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4.42 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35.00 per day (in/out privileges)
  • Pet deposit: USD 40.00 per day
  • Pet fee: USD 150 per pet, per stay plus USD 300.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 911480170000

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Oahu Kapolei
Residence Inn by Marriott Oahu Kapolei Hotel
Residence Inn by Marriott Oahu Kapolei Kapolei
Residence Inn by Marriott Oahu Kapolei Hotel Kapolei

Residence Inn by Marriott Oahu Kapolei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 270 out of 381 reviews
Rating 8 - Good. 56 out of 381 reviews
Rating 6 - Okay. 30 out of 381 reviews
Rating 4 - Poor. 11 out of 381 reviews
Rating 2 - Terrible. 14 out of 381 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

RENEE, Honolulu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I wouldve have given them less stars, because both times i called for assistance they never responded. Once was for more towels and the other was to take out our trash. We ended up going downstairs for our the towels, and when 4 hours later they still hadnt come to get the trash we ended up taking the trash out by ourselves. We did meet one of the nicest staff members who got us more garbage bags, and her name is Eva. She was wonderful. Also the humidity in the room with the ac was not right and we all ended up with head colds. I would still stay there again, but for the price i believe the service shouldve been better.
Stayed 5 nights in Dec 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly, room was very comfortable and clean.
Stayed 1 night in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Everything was great! Would have been a 5 star if they changed the breakfast buffet menu more
Stayed 3 nights in Oct 2025

10/10 Excellent

Codie Jay

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could’ve used a few more options. Omelette station would have been awesome! The attendants were really good with keeping the food and drink stations filled. Very friendly.
Breakfast
Studio suite, 1 bedroom (2 queens)
Bathroom
Kitchen (view from adjoining room)
Stayed 2 nights in Oct 2025

10/10 Excellent

DEAN

Stayed 1 night in Oct 2025

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities, room comfort

Nice area

Room kinda pricey but bed good
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Oct 2025

10/10 Excellent

Robyn

Stayed 1 night in Oct 2025

10/10 Excellent

Aubriann

Stayed 1 night in Oct 2025

10/10 Excellent

Twila

Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

6/10 Okay

Marie B., Orland

Liked: Property conditions & facilities
Disliked: Staff & service
Room refresher was to happen every other day. No one showed up to refreshed the room. Requested replacement towels to be delivered and nothing was sent. Room phone was not working.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 3 nights in Sep 2025

10/10 Excellent

Josefino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff very friendly and hospitable
Stayed 5 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities

It's Okay.

I was given the ADA room, overall it was okay. The shower area had a bit of grime in the corners and on the fixtures but the room itself was clean. I have stayed at this property in the past, when it was newer and really enjoyed it. This time it seemed a bit more run down. The halls had a weird odor from folks cooking different foods I imagine. The staff is excellent, hands down. There was a ruckus, domestic incident in the floor above in the middle of the night. I called the front desk and they sent security to manage it right away. Bartenders and folks at breakfast are always super nice.
Stayed 7 nights in Aug 2025

4/10 Poor

Casandra

Liked: Property conditions & facilities
Disliked: Staff & service
I took my wife to Hawaii for our wedding anniversary and had a great trip but the hotel left a lot of frustration for us. We are just finishing up our stay and I will say I am disappointed with a lot when it comes to this hotel. First off we have been Marriott bonvoy rewards members for years. When we checked in we were told that since we used Travelocity to book we couldn't add our rewards to this stay. Nothing told us while we were booking that we would be denied of this. That led to no perks for the trip. $40 a day parking ate into our funds for the trip. The lady that checked us in said parking could be comped if we had booked with them and added our rewards but can't! Also I asked for late check out because our flight doesn't leave until later in the afternoon and was told that since we used a third party booking they could not. Next disappointment is the housekeeping. We were here for 5 days and they never came to clean our room! We had to go to the desk and ask for towels, this should never happen as a guest. My wife does dialysis and needs a clean room to do that in... Everyday we had to clean our own room before she could do this and yes, we let the front desk and the housekeeper on our floor know about this request. They said they would clean for us but never came! The breakfast staff were the highlight they were very attentive and friendly. The rooms were nice looking and the bed was comfortable. I am very sad that our rewards with Marriott were null and void becau
Stayed 5 nights in Aug 2025

8/10 Good

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location because it was more of a residential area and provided that local activity feel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

charles martin

Liked: Cleanliness, staff & service, property conditions & facilities
Food trucks are substandard.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dorina

Travelled with family
Liked: Amenities
Great value, safe and clean accommodations with a very friendly welcoming and very attentive staff
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Stay at this residence inn, in Kapolei,Hi This is a beautiful hotel to stay at if you're visiting Hawai‘i Nei, especially in the Kapolei area. The front desk staff is friendly and courteous, making you feel welcome right away. The facilities are excellent — there's a nice swimming pool, well-equipped gym, and a convenient laundry room. If you’d rather not cook in your room, there’s also a grill area with two Weber grills available. By grills they have a patio area where you can relax with family and play games or just have a nice night cap. I’ll definitely be staying here again the next time I return home to Hawai‘i Nei. Much aloha!
Stayed 2 nights in Jul 2025

10/10 Excellent

john

Stayed 8 nights in Jul 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was comfortable.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Worst service & management

Terrible staff and service. Had to have the conversation about my reservation 5 different times with the fifth being with the manager, Rudy. Speaking to him brought to life that staff will be as good as the person who leads them. He lacked the skill and finesse to manage an upset customer. Kept making excuses for himself and his staff. The property is nice (albeit heavily overpriced) but would warn everyone to stay far away - service is what matters and this place is the pits. I’m a gold elite bonvoy member (for ages) and this is the worst service experiences I have encountered in a decade
Stayed 1 night in Jul 2025