With a stay at this Downtown Kelowna hotel, you'll be steps from Kelowna Centennial Museum and Kasugai Gardens. Columbia Mountains and City Park are also within half a mile (1 km).
Free perks
This hotel features a restaurant, a gym, and a bar/lounge. Enjoy the ski shuttle and onsite ski passes. Enjoy the a rooftop terrace and free perks like continental breakfast and free self parking.
The Royal Anne Hotel ratings based on 6 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for The Royal Anne Hotel
Everyone (4)Couples (2)
5 out of 5
Stay was great
Posted by Bernice on 2 Jan. 2022
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Comment from Hotel Management
4 Jan. 2022
by Christa
Hi Bernice,
Happy new Year & thank you for letting us know you enjoyed your stay. It's so rewarding to know your stay was a great experience.
Safe travels!
Christa park ~ Hotel Manager ~ Royal Anne Hotel
1 out of 5
I like the downtown location & the discount at the nearby pub. The bIt & switch on our room booking. We booked & paid for a king executive suite with a private balcony & view of the lake. We were given a room with 2 queen beds, a common balcony & a view of a gravel roof & vack alley. Parking is not easily accessible in anything larger than a small car.
Posted by Cindy on 20 Oct. 2021
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Comment from Hotel Management
20 Oct. 2021
by Britta
Cindy,
Thank you for your review. I am grateful I was given the opportunity to speak with you personally this morning. Again, we apologize for the mix up, it was a mistake on our behalf. We take great pride in our customer service and our reviews do show that. Glad I was able to make it up to you and as I mentioned please, if you come back, come see us again.
Have a wonderful winter season.
Britta Taschereau
Royal Anne Hotel
5 out of 5
Posted by a verified traveller on 5 Feb. 2021
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Comment from Hotel Management
15 Feb. 2021
by Christa
Thank you for your 5* star review! We are absolutely delighted you enjoyed your stay with us & hope to welcome you back very soon!
Warm regards,
Christa Park ~ Hotel Manager
2 out of 5
We booked a room for the overnight stay when travelling from Spokane to attend a concert in Kelowna. We got stuck at the border. We had passport, vaccination cards, and a smile. We did not know about the CanApp form online and the medically-supervised Covid test that are required for crossing the border. The hotel could have something on its website about this requirement!
Posted by MARK, from Liberty Lake on 14 Mar. 2022
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Comment from Hotel Management
15 Mar. 2022
by Christa
Hi Mark,
As a traveler myself, I would think it should be my personal responsibility to ensure entry requirements into any country, I travel to.
It should not be a hotel's responsibility to publish entry requirements for the country, on our website, rather than how we are specifically responding to the COVID-19 pandemic.
I would also point out that your reservation was made through Expedia, not directly with the hotel. As such, should Expedia be responsible to outline entry regulations, to their customers?
Either way, it's unfortunate that you had to cancel your trip at the very last minute & I appreciate your disappointment.
I think our hotel was very compassionate & understanding of your situation & cancelled your reservation without processing last minute cancellation penalties. We did the good & what I felt was the right thing, under the circumstances.
I really do not believe we deserve a 2 star review, in this situation & feel it's highly unfair.
Warm regards,
Christa Park ~ Hotel Manager
5 out of 5
Posted by William on 23 Oct. 2021
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4 out of 5
Posted by a verified traveller on 2 Feb. 2020
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Comment from Hotel Management
5 Feb. 2020
by Christa
We really hope you enjoyed your stay with us & thank you for your 4* out of 5 star, review! Hopefully we'll have opportunity to welcome you back in future.
Warm regards,
Christa Park ~ Hotel Manager ~ Royal Anne Hotel
After a day on the slopes, enjoy use of the hotel's facilities like a fitness center and a sauna. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. This 3-star Kelowna hotel is smoke free.
The Royal Anne Hotel offers 64 accommodations with complimentary newspapers and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Private balcony
Flat-screen television
Cable channels
Premium channels
Refrigerator
Coffee maker
Luxury bedding
Down blanket
Shower and tub combination
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free continental breakfast daily from 7:00 AM to 10 AM.
The Royal Anne Hotel has a restaurant on site.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 19
Check-in time ends at anytime
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
The Royal Anne Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Pet Policy
Pets: CAD 20 per pet, per night (maximum CAD 2 per stay)
Maximum 2 per room
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings.
No rollaway/extra beds available
Children stay free
Pets Allowed-Specific Rooms Only
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay free - 2
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
LGBTQIA friendly
Children stay free 16
Credit card pre-authorization
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
gap period enforced between guest stays 48 hours
Property confirms they are implementing guest safety measures
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: CAD 20 per pet, per night (maximum CAD 2 per stay)
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Royal Anne
Royal Anne Hotel
Royal Anne Hotel Kelowna
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
The Royal Anne Hotel Hotel
The Royal Anne Hotel Kelowna
The Royal Anne Hotel Hotel Kelowna
You should know
Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
