For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Needs more disabled parking, other than that everything is good.
"
More
By a verified traveller on Sat 15 Jun 2019
Enter dates to see availability
Hotel Description
Family-friendly stay near Mission Creek Regional Park
In Kelowna
Your stay at this Central Okanagan hotel places you within 3 miles (5 km) of Mission Creek Regional Park and Geert Maas Sculpture Gardens and Gallery.
Family-friendly fun
This hotel features an outdoor pool and a 24-hour fitness center. Families will appreciate the waterslide and onsite laundry facilities. Enjoy the spa tub and free perks like buffet breakfast and free self parking.
Free Internet, sofa beds
Featuring conveniences like sofa beds and refrigerators, the 126 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Microwaves, coffee/tea makers, and free newspapers are also available.
Fairfield Inn and Suites by Marriott Kelowna ratings based on 6 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Fairfield Inn and Suites by Marriott Kelowna
Everyone (2)Family (1)
4 out of 5
Excellent customer service and hot breakfast.
TV channels did not correspond wth the in room guide booklet.
Was charged $20 incidental fee the day after check-out. When I called I was told it would be reversed and that it’s standard procedure. First time this has ever happened after numerous stays in hotels around the world. Not standard procedure in my book.
Posted by a verified traveller on 24 Mar. 2019
Was this review helpful to you?
Comment from Hotel Management
30 Mar. 2019
by Daniel Ruel - Assistant General Manager
Thank you very much for choosing to stay with us, and for taking the time to review your stay! Our in-room channel guides are currently being printed, and should be in place within the next week to match our newly configured cable services. I'm sorry if this caused any confusion during your stay.
As banking practises evolve, so to does the consumers' ability to see in real time the authorizations that are placed on our cards. What you saw, was a $20 pre-authorization - some banks show these as 'pending transactions', others as 'authorizations' - essentially it is, in our case, the hotel placing a temporary hold on those funds to ensure that should our guests utilize the additional features of the hotel that have an added cost, that there are funds available to cover the cost. This is indeed a standard practice that has been in place for decades; the main difference is now banks and credit card companies have the technology to provide that information in real time.
Any hold placed by a business typically release within 2-5 business days, depending on the individual financial institution/credit card company.
I hope this helps put your mind at ease - if you would like to discuss this, or any other aspects of your stay, please don't hesitate to contact me directly at the hotel.
Once again, thank you for choosing the Fairfield by Marriott Kelowna, and we look forward to welcoming you again.
2 out of 5
Fantastic hotel, very clean and comfortable. However, the fan in the room ran intermittently throughout the night and was very loud- so we didn’t sleep.
The wall thermostat was set so that the only options were auto fan or fan on. When I turned the system to off, the fan still ran :(
Posted by a verified traveller on 27 Dec. 2018
Was this review helpful to you?
Comment from Hotel Management
24 Feb. 2019
by Daniel Ruel - Assistant General Manager
Thank you for staying with us! We work hard to provide a comfortable and relaxing experience for our guests, and we appreciate your feedback!
5 out of 5
Needs more disabled parking, other than that everything is good.
Posted by a verified traveller on 15 Jun. 2019
Was this review helpful to you?
Comment from Hotel Management
17 Jun. 2019
by Daniel Ruel - Assistant General Manager
Thank you for staying with us, and for taking the time to review your time with us!
While it is very rare for our accessible parking spaces to all fill up, it does happen from time to time. Our Guest Service agents are always happy to assist however they can when this occurs - they have 'temporarily assigned' an additional space for a weekend when the need has arisen, so please don't ever hesitate to come and speak with the front desk any time!
We hope to see you again soon.
5 out of 5
A Great Place to Stay
This place is perhaps one of the best we have every stayed at. Clean, friendly and very customer service oriented. The bottom floor is pet friendly and our little dog was greeted with a gift bag. The bed was very comfortable, the room was spacious and modern but above all, it was clean and smelled fresh. The continental breakfast was second to none with a very good selection of food. I would without a doubt stay here again
Posted by a verified traveller on 9 Oct. 2010
Was this review helpful to you?
Comment from Hotel Management
21 Apr. 2016
by Liz K - General Manager
Thank you for your review!
I am glad we were able to help you enjoy your trip to Kelowna.
Thank you very much and we look forward to welcoming you back!
1 out of 5
THEY SENT US OUT ONTO THE STREET
we went to this hotel for a grad ski trip. it was organised one year in advance and the hotel put us spread out through the entire hotel. now logically they should have put us on one floor or half the hotel but they didnt and then they ended up evicting us at 11 00 on the second night. so we all ended up outside with all all bags and then they told us to get off there property and called the police. but because mostly all of us are 17 years old this is against the law and we had payed for the night. after over two hours in the cold they made the police check every one of our bags before letting us back in and escorted us to our room and not letting us leave.\nover all the hotel was completely unorganised and messed up really bad.
Posted by a verified traveller on 24 Feb. 2008
Was this review helpful to you?
Comment from Hotel Management
21 Apr. 2016
by Liz K - General Manager
Thank you for your review.
I am sorry to hear that your stay did not go as planned. I understand how frustrating it can be to have a trip planned so far in advance go awry. We have streamlined our group policies as well as partnered with reputable travel companies to ensure that something like that never happens again.
5 out of 5
Would definately stay here again.
Very clean facility. Very good breakfast. Located near shopping and eating places. Beds were very comfortable. Didn't use the pool but the 4 story slide was hit with kids. The whole area is a great place to visit.
Posted by a verified traveller on 5 Aug. 2007
Was this review helpful to you?
Comment from Hotel Management
21 Apr. 2016
by Liz K - General Manager
Thank you
About the Fairfield Inn and Suites by Marriott Kelowna
As a guest of Fairfield Inn and Suites by Marriott Kelowna, you'll find an outdoor pool, a waterslide, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available. WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 3541 square feet (329 square meters) and includes conference space. Barbecue grills, multilingual staff, and ski storage are also featured at the family-friendly Fairfield Inn and Suites by Marriott Kelowna. Free self parking is available. This Kelowna hotel is smoke free.
1 building
126 guestrooms or units
4 levels
3541 sq ft of conference space
329 sq m of conference space
Breakfast available (free)
Deli
Ski equipment storage
Business facilities
Conference space
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
BBQ grill(s)
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
ATM
Elevator
No smoking on site
Microwave in a common area
Family Friendly Amenities
Outdoor pool
Waterslide
Free WiFi
Free area shuttle
Snack bar/deli
Laundry facilities
Sofa bed
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
Transport
Airport: Kelowna, BC (YLW-Kelowna Intl.) (9.1 km / 5.6 mi)
Property shuttles: Free area shuttle; airport shuttle
Parking: Free self parking
Room Amenities
Fairfield Inn and Suites by Marriott Kelowna offers 126 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kelowna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Pull-out sofa bed
Flat-screen television
Cable channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free hot/cold buffet breakfast.
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at 4 AM
Minimum check-in age is: 19
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pets
Pets: CAD 15 per pet, per day
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
UnionPay
No rollaway/extra beds available
Number of children who can stay free - 2
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: CAD 15 per pet, per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Kelowna Marriott
Marriott Kelowna
Fairfield Inn Marriott Kelowna Hotel
Fairfield Inn Marriott Kelowna
Fairfield Inn Suites by Marriott Kelowna
Fairfield Inn riott Kelowna
Fairfield Inn and Suites by Marriott Kelowna Hotel
Fairfield Inn and Suites by Marriott Kelowna Kelowna
Fairfield Inn and Suites by Marriott Kelowna Hotel Kelowna
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
