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Four Points by Sheraton Kelowna Airport

3-star property
5505 Airport Way, Kelowna, BC 1-855-887-0424
5.0 out of 5
Exceptional!
See all 6 travelocity Reviews

"The property was very convenient for the Airport. There were restaurants and other stores within walking distance. We could refuel our rental car ri ... " More

By a verified traveller on Mon 26 Jul 2021

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Hotel Description

3-star eco-friendly hotel in North Glenmore

North Glenmore stay

Within a 10-minute walk of this North Glenmore hotel, you'll find Columbia Mountains and UBC-Okanagan. Okanagan Golf Club and Shadow Ridge Golf Club are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking and free WiFi.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $160* Per night/room 10 Apr. - 11 Apr.

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Four Points by Sheraton Kelowna Airport ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Four Points by Sheraton Kelowna Airport

Everyone (2) Couples (1) Family (2)
5 out of 5
.

Posted by on 24 Feb. 2023

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Comment from Hotel Management

25 Feb. 2023 by Ashley- Front Office Supervisor

Dear Tim,Thank you for taking the time to review your stay at the Four Points by Sheraton Kelowna Airport. We are so happy to see that you enjoyed your stay, and we hope we have the opportunity to welcome you back in the future.

5 out of 5
The property was very convenient for the Airport. There were restaurants and other stores within walking distance. We could refuel our rental car right there. The staff was really nice.

Posted by on 26 Jul. 2021

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Comment from Hotel Management

28 Jul. 2021 by Ashley

Thank you for taking the time to review your recent stay with us. We are glad that you were able to take advantage of the many shops and restaurants around the hotel during your visit. Thank you so much for the kind words about the staff! We hope that we are able to welcome you back to Kelowna in the future.

5 out of 5
Daniel at the front desk was great! She was really professional and was a big help getting me settled.

Posted by , from Victoria on 26 Nov. 2020

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Comment from Hotel Management

27 Nov. 2020 by Ryan

Good evening Ian, Thank you for staying with us and for taking the time to give such generous review and we appreciate your kind words. We hope you decide to stay with us again in the near future! Thank you again.

5 out of 5
I don’t know. Slept in the room. Didn’t like that if you parked in long term u had to walk all the way around the building again. There should be a back door access.

Posted by on 10 Feb. 2019

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5 out of 5

Posted by on 7 Aug. 2021

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5 out of 5
Clean, good location, good restaurant and very nice rooms

Posted by on 2 Dec. 2019

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Comment from Hotel Management

4 Dec. 2019 by Ashley

Thank you for taking the time to review your recent stay. I am so happy you were able to take advantage of our wonderful location. I am happy to see that you also took advantage of our on site restaurant. We have a new head chef and our restaurant has some exciting new items on our menu. We hope that you chose to stay with us again when you are next in Kelowna.

About the Four Points by Sheraton Kelowna Airport

Location 5505 Airport Way, Kelowna, BC V1V3C3

Property Features

Four Points by Sheraton Kelowna Airport offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3400 square feet (316 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the eco-friendly Four Points by Sheraton Kelowna Airport. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3-star Kelowna hotel is smoke free.

  • 120 guestrooms or units
  • 3400 sq ft of conference space
  • 316 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Four Points by Sheraton Kelowna Airport offers 120 accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. This Kelowna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

Gulfstream - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 2:00 AM

Special check-in instructions:

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for lunch and through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10–25 per person
  • Uncovered extended parking fee: CAD 12.00 per day
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Kelowna Airport
  • Four Points Sheraton Airport Hotel Kelowna
  • Four Points Sheraton Kelowna Airport
  • Sheraton Four Points Kelowna Airport
  • Sheraton Kelowna Airport
  • Four Points By Sheraton Kelowna Airport Okanagan Valley
  • Four Points Sheraton Kelowna Airport Hotel
  • Four Points Sheraton Kelowna
  • Four Points by Sheraton Kelowna Airport Hotel
  • Four Points by Sheraton Kelowna Airport Kelowna
  • Four Points by Sheraton Kelowna Airport Hotel Kelowna

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.