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Kanata Kelowna Hotel & Conference Centre

3-star property
2429 Highway 97 N, Kelowna, BC 1-855-887-0424
3.9 out of 5
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See all 7 travelocity Reviews

"My favorite place to stay in Kelowna. It's like home away from home. The staff are very friendly, the bed comfy and the breakfast awesome. I recomme ... " More

By a verified traveller on Wed 20 Apr 2022

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Hotel Description

3-star ski hotel near Orchard Park Mall

Near the slopes

You'll find Orchard Park Mall and Columbia Mountains within a 15-minute walk of this Kelowna hotel. Mission Creek Regional Park and Capri Mall are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Enjoy the ski shuttle and onsite ski storage. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Comfort Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $209* Per night/room 19 Jul. - 20 Jul.

Deluxe 2 Room Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Business Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Kanata Kelowna Hotel & Conference Centre ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kanata Kelowna Hotel & Conference Centre

Everyone (3) Family (1)
2 out of 5
The parking lot needs a good sweeping. It's very dirty with alot of gravol by the Dragon King. The only thing growing in the boulavards is weeds. Actually, the whole grounds and parking lot needs some major TLC. Homeless man hanging around parking lot as well. My tv was broken for 2 full days, and the morning of checkout. A couple people looked at it, but during my last day, no one saw to it. I would think they would have spares around. I guess I was not a priority, as I'm not part of a big fancy bus group. I was very disappointed. I looked forward to going to the Kanada, now, not so much. Very disappointed with my stay. I expected better.

Posted by on 13 May 2022

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Comment from Hotel Management

18 May 2022 by Front Desk Team

Dear Leeann, Thank you for your feedback. We will certainly follow up with all of our departments to address each of your concerns, to ensure they do not happen again. Our apologies that we fell short of your expectations. With your feedback we will endeavor to do better.

5 out of 5
My favorite place to stay in Kelowna. It's like home away from home. The staff are very friendly, the bed comfy and the breakfast awesome. I recommend it to everyone.

Posted by on 20 Apr. 2022

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Comment from Hotel Management

29 Apr. 2022 by Front Desk Agent Brandon

Thank you for your feedback Leeann, Always nice to see you and we look forward to hosting you again.

5 out of 5
Liked the breakfast and the laundry facilities. I'm working during my stay, so I very much like this. The bed was comfy.

Posted by on 2 Jan. 2022

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Comment from Hotel Management

4 Jan. 2022 by Cindy

Thank you for the rating and review Leeann. Have a great day!

4 out of 5

Posted by on 3 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by Sam

Thank you for the review. We hope to see you again at the Kanata Kelowna Hotel and Conference Center. Safe travels,

5 out of 5

Posted by on 14 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by Sharon

Thank you so much.

1 out of 5
a rubbish hotel, the breakfast is gross, the property and decor is aging, and the name sounds like its foreign owned. almost anywhere else is better..pay the extra $20 you'll be glad you went elsewhere

Posted by on 17 Jan. 2022

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Comment from Hotel Management

17 Jan. 2022 by Front Desk Team

Kanata is an indigenous Canadian word in the Iroquoian language meaning "village" or "settlement". It is the origin of the name of Canada.

5 out of 5
The property is in a great location, they are very accommodating at the front desk and the breakfast is perfect especially with young kids!

Posted by on 4 Oct. 2019

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Comment from Hotel Management

4 Oct. 2019 by Sam

Thank you for the kind words. We strive at the Kanata to make it the best experience possible! Thank you for staying and we hope to see you again at the Kanata Kelowna Hotel and Conference Center! Safe travels,

About the Kanata Kelowna Hotel & Conference Centre

Location 2429 Highway 97 N, Kelowna, BC V1X 4J2

Property Features

After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor swimming pool. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Free breakfast is served daily. Public spaces have free WiFi. This eco-friendly hotel also offers ski storage and a fitness center. Free self parking is available. This 3-star Kelowna hotel is smoke free.

  • 190 guestrooms or units
  • 7 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Waterslide
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Ski shuttle and bus station shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Kanata Kelowna Hotel & Conference Centre offers 190 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Smart television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 2:00 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Holiday Inn Express Conference Hotel Kelowna Centre
  • Wingate Wyndham Kelowna Conference Centre Hotel
  • Holiday Inn Express Kelowna Conference Centre Hotel
  • Holiday Inn Express Conference Centre Hotel
  • Holiday Inn Express Conference Centre
  • Wingate Wyndham Conference Centre Hotel
  • Wingate Wyndham Kelowna Conference Centre
  • Wingate Wyndham Conference Centre
  • Kanata Kelowna Hotel
  • Kanata Kelowna
  • Kanata Kelowna & Conference
  • Kanata Kelowna Hotel Conference Centre
  • Kanata Kelowna Hotel & Conference Centre Hotel
  • Kanata Kelowna Hotel & Conference Centre Kelowna
  • Kanata Kelowna Hotel & Conference Centre Hotel Kelowna

You should know

  • Pool access available from 10:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.