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Sandman Hotel & Suites Kelowna

3.0 star property
Hotel near Kelowna General Hospital in Kelowna

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Photo gallery for Sandman Hotel & Suites Kelowna

Interior
Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony) | Private kitchenette
Reception
2 restaurants, breakfast served
Balcony

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Orchard Park Mall
    ‪1 min walk‬
  • Kelowna General Hospital
    ‪5 min drive‬
  • Waterfront Park
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed (Atrium Building)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

1 bedroom, premium bedding, in-room safe, individually decorated

Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed, Kitchenette (Atrium Building)

Classic Room, 1 Queen Bed, Kitchenette (Atrium Building)

Classic Room, 1 Queen Bed, Kitchenette (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

About the area

Kelowna

City center stay.Within a 10-minute walk of this Dilworth Mountain Estates hotel, you'll find Orchard Park Mall and Orchard Park Shopping Centre. Also, Cineplex Cinemas Orchard Plaza is within half a mile (1 km) and Mission Creek Regional Park is within 2 miles (3 km).

What's nearby

  • Orchard Park Mall - 1 min walk - 0.2 km
  • Kelowna Golf and Country Club - 2 min drive - 2.0 km
  • Kelowna General Hospital - 5 min drive - 4.6 km
  • Waterfront Park - 6 min drive - 5.0 km
  • Prospera Place - 6 min drive - 5.0 km

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬5 min walk
  • ‪Red Robin - ‬6 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬1 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel near Kelowna General Hospital in Kelowna
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Sandman Hotel & Suites Kelowna. Self parking is free.

This Kelowna hotel is smoke free.

  • 220 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Sandman Hotel & Suites Kelowna offers 220 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English

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Property amenity

Days Inn by Wyndham Kelowna

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, 1,390 reviews
The price is CA $186
CA $216 total
includes taxes & fees
Aug 4 - Aug 5
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Personal motorized watercraft

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch TV with cable channels
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Sandman Hotel & Suites Kelowna Reviews

Reviews

6.8
Rating 10 - Excellent. 457 out of 1627 reviews
Rating 8 - Good. 383 out of 1627 reviews
Rating 6 - Okay. 323 out of 1627 reviews
Rating 4 - Poor. 247 out of 1627 reviews
Rating 2 - Terrible. 217 out of 1627 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Craig Allen

Business traveller
Liked: Staff & service
Run down tower building. Smelled like smoke. Lots of bums around making it not safe
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Front desk staff excellent. Nice room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Good
Stayed 3 nights in Apr 2025

6/10 Okay

john

Liked: Amenities
Definitely needs Reno’s Manager of guest services was awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Grayson

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze, room was updated without asking.
Stayed 1 night in Apr 2025

10/10 Excellent

Teri-Lee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were on the ground floor so no srairs
Stayed 3 nights in Mar 2025

10/10 Excellent

Vikas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good at all
Stayed 1 night in Mar 2025

8/10 Good

Jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. We weren’t in our room much but it was clean and well maintained.
Stayed 2 nights in Mar 2025

6/10 Okay

Amy

Stayed 1 night in Mar 2025

8/10 Good

Jake

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very good price. Great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to businesses
Stayed 1 night in Mar 2025

4/10 Poor

Curtis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice stay. Staff were friendly and room was comfortable. Hotel is currently being renovated which you can tell is overdue. Looking forward to coming back once done and the amenities, like the fitness center, have had their refresh.
Stayed 3 nights in Mar 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and a good price too
Stayed 1 night in Mar 2025

8/10 Good

Darrell

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Eunkyoung

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service
We met friends and stayed two nights yo celebrate my husband's birthday. Our stay was during school sports tournaments. I requested the online upgrade from an Atrium queen room to the tower as I figured the pool would be full of kids and the noisy, fun chaos that we are no longer a part of. When we arrived, the front desk upgraded us to a penthouse suite to celebrate. Amazing! The room was lovely. The hotel is going through renos and updating right now so there are parts less lovely. The pool was loaded with kids as anticipated and the hot tub was closed for maintenance so we didn't spend any time in the Atrium. It's a nice area of the hotel. I think once the renos are completed, I would stay again. The price was reasonable to begin with and amazing with the upgrade we received. Staff we dealt with were good humoured, friendly and courteous. Apparently there is a shortage of robes, so we were unable to get a second one. We stayed Sunday night and on Monday the pool must have needed shocking. I was again glad to be in the tower because the chlorine was really strong.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deven

Stayed 2 nights in Mar 2025

4/10 Poor

jeremy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got to the hotel which I booked throw Expedia and had my confirmation number but they only had the one room for me in the computer so I had to pay extra for the second room, so don’t know who’s fault it was but not great
Stayed 1 night in Mar 2025

6/10 Okay

Gurkirat

Stayed 1 night in Dec 2024