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Sandman Hotel & Suites Kelowna

3.0 star property
Hotel perfectly located for exploring Kelowna

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites Kelowna

2 restaurants, breakfast served
Balcony
Gym
2 restaurants, breakfast served
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Place, Orchard Park Mall
    ‪1 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪4 min walk‬
  • Place, Mission Creek Regional Park
    ‪11 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

7.2 out of 10
Good
(55 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

7.8 out of 10
Good
(15 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

7.0 out of 10
Good
(110 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

8.0 out of 10
Very good
(120 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

7.6 out of 10
Good
(8 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

7.0 out of 10
Good
(19 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building)

  • Sleeps 4
  • 2 Queen Beds

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Ramada Hotel & Conference Center by Wyndham Kelowna

Dilworth Mountain Estates
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.2 out of 5, Very good, 1,255 reviews
The price is CA $126
CA $146 total
includes taxes & fees
Jan 11 - Jan 12
Ramada Hotel & Conference Center by Wyndham Kelowna

About the area

Kelowna

City center stay.Within a 10-minute walk of this Dilworth Mountain Estates hotel, you'll find Orchard Park Mall and Orchard Park Shopping Centre. Also, Cineplex Cinemas Orchard Plaza is within half a mile (1 km) and Mission Creek Regional Park is within 2 miles (3 km).

What's nearby

  • Orchard Park Mall - 1 min walk - 0.2 km
  • Orchard Park Shopping Centre - 4 min walk - 0.4 km
  • Mission Creek Regional Park - 11 min walk - 0.9 km
  • Kelowna Golf and Country Club - 2 min drive - 2.0 km
  • Capri Mall - 3 min drive - 2.7 km

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Popeye’s Louisiana Chicken - ‬3 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Steve’s Poke Bar - ‬8 min walk
  • ‪Arby's - ‬4 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel perfectly located for exploring Kelowna
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Sandman Hotel & Suites Kelowna. Self parking is free.

This Kelowna hotel is smoke free.

  • 220 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Sandman Hotel & Suites Kelowna offers 220 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Similar properties

Lobby
Ramada Hotel & Conference Center by Wyndham Kelowna
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.2 out of 5, Very good, 1,255 reviews
The price is CA $126
CA $146 total
includes taxes & fees
Jan 11 - Jan 12
Ramada Hotel & Conference Center by Wyndham Kelowna

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Personal motorized watercraft

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch TV with cable channels
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Sandman Hotel & Suites Kelowna Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 575 out of 1956 reviews
Rating 8 - Good. 440 out of 1956 reviews
Rating 6 - Okay. 401 out of 1956 reviews
Rating 4 - Poor. 283 out of 1956 reviews
Rating 2 - Terrible. 257 out of 1956 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central located by shopping amenities, very clean & comfortable hotel. Was very satified with my stay here at Sandman Kelowna.
Stayed 2 nights in Oct 2025

6/10 Okay

Hoang

Travelled with family
Liked: Cleanliness, staff & service
Hot water was very hot but the cooler was noise.
Stayed 4 nights in Oct 2025

8/10 Good

Robert

Liked: Staff & service
In spite of the construction going on, the building was still in good shape. I do believe they should be discounting while this is going on, especially since the hottub was not operational
Stayed 2 nights in Oct 2025

10/10 Excellent

BALJINDER SINGH

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025

6/10 Okay

Barbara

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We did not have a window to the outdoors. We overlooked a pool and a hottub. I like to see the outdoors. I felt confined.
Stayed 2 nights in Sep 2025

2/10 Terrible

Janeen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed not very clean rooms check out is at 11 housekeepers nocked on door at 9:00am to clean very rude
Stayed 3 nights in Jun 2025

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and friendly. Front desk staff was very welcoming,
Stayed 2 nights in Oct 2025

10/10 Excellent

Lee, Huntsville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Very convenient location. Lots of transit options.
Stayed 1 night in Oct 2025

10/10 Excellent

Crystal

Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Amber

Stayed 1 night in Sep 2025

6/10 Okay

katrina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I picked this hotel due to the proximity to stores and restaurants and my experience with Sandman Hotels has been lovely. The hotel itself is run down and the carpets in the hallway looked damp and dirty at the same time with a mildew smell. I got in my room and the shower and tub were dirty. The tiles had that black dirt in the grout and i had to wear flip flops while showering cuz i couldn’t bear to touch the tub. I boiled water using the kettle and at the spout i found what looked like dog/cat hair. The coffee bar area looked like it hasn’t been wiped and the “clean” cups are had the dirty cover papers on them. The sink drained so slowly it seemed like it was clogged The free shampoo looked like it’s been used. You can tell that someone’s opened it cuz there’s dry product all over the packaging. I’ve stayed at other sandman before and i have never seen them like this. The one in Edmonton almost has 5 star amenities. I didn’t bother calling as the rest of the hotel looked like it’ll be the same state in every room and i had a long journey. I haven’t been in a hotel where i was scared to touch anything. I had to get Lysol wipes to wife surfaces.
Stayed 3 nights in Oct 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service
Nice stay but lots of renovations occurring
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Lee, Huntsville

Stayed 2 nights in Oct 2025

4/10 Poor

Jerrod

Liked: Staff & service
Disliked: Property conditions & facilities
Our room was missing a smoke detector and just had the wires hanging from the ceiling, the tub drain plug was broken and had to be propped open with a shampoo bottle, one of the patio chairs was destroyed and unusable. The duvet also had small brown stains on it. No fitted sheet on the bed. AC unit had multiple frayed wires hanging from it
Stayed 2 nights in Oct 2025

8/10 Good

Richelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean, updated room. Staff was polite. I was disappointed to learn that the hot tub was out of service due to the renovations as well as the elevator. Overall i was happy with my stay. I will stay again once renovations are complete.
Stayed 1 night in Sep 2025

8/10 Good

Garth

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We stay at this hotel regularly. I recommend staying in the newer tower section. The old section at the pool is dated.
Stayed 1 night in Sep 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has become our new favorite place in Kelowna to stay
Stayed 1 night in Jul 2025

8/10 Good

Philip, Vernon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the concert venue. Great service and fairly clean, even during renovations.
Stayed 1 night in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Nice staff. Convenient location
Stayed 3 nights in Sep 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service
They are doing renovations.
Stayed 1 night in Oct 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Annatoria

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Vanessa

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is fine, the pros are there is a Denny’s attached for a real breakfast and a restobar. The cons is that this place is loud. It’s on the highway and there is a lot of street noise. I was on the 9th floor and it was still loud. People fighting at 6am, sirens, motor cycles. I don’t know if the windows just aren’t insulated but it’s just loud.
Stayed 1 night in Oct 2025