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Comfort Suites Kelowna

4.0 star property
Family-friendly 4-star hotel near Orchard Park Mall

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Photo gallery for Comfort Suites Kelowna

Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lobby
Lobby
Waterslide

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
2656 Highway 97 N, Kelowna, BC, V1X4J4
  • Place, Mission Creek Regional Park
    ‪19 min walk‬
  • Place, Orchard Park Mall
    ‪3 min drive‬
  • Place, St Andrews by the Lake
    ‪3 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room

Room

Room

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite

Suite

Suite

9.2 out of 10
Wonderful
(91 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kelowna

Rutland stay.With a stay at this Rutland hotel, you'll be within 2 miles (3 km) of Orchard Park Mall and 6 miles (10 km) of Kelowna General Hospital. Prospera Place and Knox Mountain Park are also within 6 miles (10 km).

What's nearby

  • Energyplex Kelowna - 16 min walk - 1.4 km
  • Mission Creek Regional Park - 19 min walk - 1.7 km
  • Orchard Park Shopping Centre - 2 min drive - 2.3 km
  • Orchard Park Mall - 3 min drive - 2.3 km
  • St Andrews by the Lake - 3 min drive - 2.7 km

Getting around

  • Kelowna Intl. Airport (YLW) - 9 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬10 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪The Jammery - ‬11 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Comfort Suites Kelowna

Family-friendly 4-star hotel near Orchard Park Mall
As a guest of Comfort Suites Kelowna, you'll find an indoor pool, a waterslide, a 24-hour health club, and a hot tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 258 square feet (23 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Comfort Suites Kelowna. Self parking is free.

This Art Deco Kelowna hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 4 levels
  • 258 sq ft of conference space
  • 23 sq m of conference space
  • Built in 2009
  • To-go breakfast (free)
  • Ski lift tickets
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Ski passes
  • Stereo
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1007 reviews
Rating 8 - Good. 272 out of 1007 reviews
Rating 6 - Okay. 67 out of 1007 reviews
Rating 4 - Poor. 34 out of 1007 reviews
Rating 2 - Terrible. 34 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Karan

Stayed 1 night in Sep 2025

10/10 Excellent

Tara-Lee

Stayed 1 night in Nov 2025

10/10 Excellent

Dominique

Clean room , confortable bed,good size room
Stayed 1 night in Nov 2025

10/10 Excellent

Nikkicole

Stayed 2 nights in Nov 2025

8/10 Good

lauri

Stayed 1 night in Nov 2025

4/10 Poor

Glenna

Once again our A/c didn’t work properly in the room. I made
Stayed 1 night in Nov 2025

10/10 Excellent

Darcy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well maintained very clean the bathrooms fully supplied the hot tub and pool well maintained a very good place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

From check in to breakfast. Friendly welcoming helpful staff! The lobby is so inviting and smells amazing!
Stayed 2 nights in Nov 2025

6/10 Okay

Brian, Airdrie

Stayed 2 nights in Nov 2025

8/10 Good

Wes

Stayed 1 night in Nov 2025

8/10 Good

JANETTE, Grand Forks

Stayed 1 night in Nov 2025

8/10 Good

Alyssa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great one night stay here . The pool Is fun and easy for parents with young kids . The Hot-tub is right next to the pool which makes it convenient for parents to relax while the kids use the slide and pool . Very clean facility as well and friendly staff !
Stayed 1 night in Nov 2025

4/10 Poor

Glenna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely. We went with friends and were put in adjoining rooms, which was awesome! However, the room was so hot, we hardly slept! We did get someone in to look at the thermostat, but it didn’t fix anything. Being on the ground floor, I didn’t feel comfortable sleeping with the window open. I wouldn’t stay here again without ensure A/C working.
Stayed 1 night in Nov 2025

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and comfy beds. Pool and hot tub were great
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities
Awesome
Stayed 1 night in Nov 2025

8/10 Good

cheryl

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a very short stay, less than 12 hours. Bed was comfortable and room was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Caralee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Laurren

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was SOOO friendly and helpful in every way! The room was exactly what you would hope - clean, comfortable bed, plentiful plug-ins exactly where you want them, bright and dim bedside lights, eating/food prep space, etc. The pool and waterside was perfect for the kids. I will stay here every time I come to Kelowna!
Stayed 3 nights in Nov 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, bright, waterslide for the kids.
Stayed 1 night in Nov 2025

10/10 Excellent

Ming

Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly customer service. Very clean. Great food. Hot tub was hot. The pool was pooling. The gym was a little warm but gymie
Stayed 1 night in Nov 2025

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Great.
Stayed 1 night in Nov 2025

8/10 Good

Catherine

Liked: Amenities
Clean room, great breakfast and friendly helpful staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Perfect in every way!
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
It was all clean and quiet
Stayed 1 night in Nov 2025