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Comfort Suites Kelowna

4.0 star property
Family-friendly 4-star hotel near Orchard Park Mall

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Premium bedding, pillowtop beds, in-room safe, desk
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Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Gym

Explore the area

View in a map
2656 Highway 97 N, Kelowna, BC, V1X4J4
  • Place, Mission Creek Regional Park
    ‪19 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪2 min drive‬
  • Place, Orchard Park Mall
    ‪3 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room

Room

Room

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite

Suite

Suite

9.2 out of 10
Wonderful
(83 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kelowna

Rutland stay.With a stay at this Rutland hotel, you'll be within 2 miles (3 km) of Orchard Park Mall and 6 miles (10 km) of Kelowna General Hospital. Prospera Place and Knox Mountain Park are also within 6 miles (10 km).

What's nearby

  • Landmark Cinemas Grand 10 Kelowna - 19 min walk - 1.6 km
  • Mission Creek Regional Park - 19 min walk - 1.7 km
  • Orchard Park Shopping Centre - 2 min drive - 2.3 km
  • Orchard Park Mall - 3 min drive - 2.3 km
  • St Andrews by the Lake - 3 min drive - 2.7 km

Getting around

  • Kelowna Intl. Airport (YLW) - 9 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬10 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Cactus Club Cafe - ‬15 min walk
  • ‪The Jammery - ‬11 min walk

About this property

Comfort Suites Kelowna

Family-friendly 4-star hotel near Orchard Park Mall
As a guest of Comfort Suites Kelowna, you'll find an indoor pool, a waterslide, a 24-hour health club, and a hot tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 258 square feet (23 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Comfort Suites Kelowna. Self parking is free.

This Art Deco Kelowna hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 4 levels
  • 258 sq ft of conference space
  • 23 sq m of conference space
  • Built in 2009
  • To-go breakfast (free)
  • Ski lift tickets
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Ski passes
  • Stereo
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kiara

Stayed 2 nights in Aug 2025

10/10 Excellent

Prabal, CALGARY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for four nights with our family last week in August 2025, and it was a wonderful experience. The hotel is very conveniently located, making it easy to access downtown Kelowna and nearby attractions. The rooms were clean, spacious, and very comfortable. The complimentary breakfast was good. Parking was ample and stress-free, which made arriving and leaving hassle-free. The staff were welcoming and attentive. Overall, Comfort Suites Kelowna was excellent, and we would happily return for another stay.
Stayed 4 nights in Aug 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very lovely stay will stay here again
Stayed 1 night in Aug 2025

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good renovated clean rooms. Complimentary breakfast needs some work.
Stayed 1 night in Jun 2025

10/10 Excellent

surjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a issue there on nights. They should add some items for vegan in breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Place to Stay With Your Pet!

We had a great time staying here! We brought our dog (3y.o. Terrier mix). The room was bigger than we expected and very nice in terms of styling and amenities in the room. Check in was simple and easy, and the person who checked us in gave excellent customer service. I noticed that him and one of the other front desk workers called me by my name whenever they saw me through our stay, and I thought that was above and beyond. They even had a goodie bag ready for our dog which we weren’t expecting but appreciated very much! We enjoy coming to Kelowna, and this hotel is on our list as a go-to place!
Stayed 2 nights in Aug 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge and bed was comfy. Very clean. Staff were lovely! Didn’t see much around the property as we were only staying the night to head to Banff but would highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Lise

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel really friendly
Stayed 7 nights in Aug 2025

10/10 Excellent

Cindika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and lovely accommodation
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I guess I might be a bit harsh only giving 2 stars, but for the money (400 and change per night) I was really disappointed with the breakfast that was included which between me and my daughter we ate once out of our six nights stay. Also the room had no safe. I asked one of the cleaners and she had the same concerns as I did knowing they would be the first to blame if anything should go missing. I brought it up to the concierge and she said they took them out during the renovations because they weren’t being used?? How do you know they weren’t being used? Did they ask clients prior to the reno lol. Anyway the place just seemed like a cheapo sandman hotel for big bucks. Pretty clean spacious room, nice staff but lack lustre where it matters.
Stayed 5 nights in Aug 2025

6/10 Okay

Ian Mark

Travelled with family
Clogged bath tub No room cleanup for 2days
Stayed 3 nights in Aug 2025

6/10 Okay

Rob

Travelled with family
Liked: Staff & service
Disliked: Amenities
Couches in suites were very uncomfortable. Hide a bed was poor condition. Not a suite built for more than a couple.
Stayed 2 nights in Aug 2025

6/10 Okay

Peter Cheuk Kwong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite new, but the noise insulation is poor. Our room was close to the elevators, so we couldn’t sleep well during our stay. The squeaky bathroom door woke my wife every time I used the toilet. We won’t stay there again, even though the facilities are new.
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice, pleasant stay. The staff are very polite and accommodating. Would stay again.
Stayed 4 nights in Aug 2025

8/10 Good

Fung Ha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a very good stay. clean, good service and a good area. would recommend
Stayed 2 nights in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff, clean rooms. We had double with sofa pull-out; would be nice to get a mattress pad going on it - it was pretty rough. Reminded me of sleepovers in the 90s. Breakfast was decent, was busy and so it was slim pickings. Would have been nice to see someone a bit more on top of replenishing coffee etc. My dad had to hound down an employee to refill the pots. Felt a bit Hunger Game-y.
Stayed 1 night in Aug 2025

10/10 Excellent

Xiaoxia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable. Would stay again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Tak Fai

Stayed 3 nights in Aug 2025

10/10 Excellent

Pat

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was topnotch
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 6 nights in Aug 2025