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Comfort Suites Kelowna

4.0 star property
Family-friendly 4-star hotel near Orchard Park Mall

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Photo gallery for Comfort Suites Kelowna

Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Lobby
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • 24/7 front desk
  • Pool
  • Gym

Explore the area

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2656 Highway 97 N, Kelowna, BC, V1X4J4
  • UBC-Okanagan
  • Orchard Park Mall
    ‪3 min drive‬
  • Kelowna General Hospital
    ‪7 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

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Room

Room

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

9.2 out of 10
Wonderful
(71 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Kelowna

Rutland stay.With a stay at this Rutland hotel, you'll be within 2 miles (3 km) of Orchard Park Mall and 6 miles (10 km) of Kelowna General Hospital. Prospera Place and Knox Mountain Park are also within 6 miles (10 km).

What's nearby

  • Orchard Park Mall - 3 min drive - 2.3 km
  • Knox Mountain Park - 7 min drive - 5.7 km
  • Kelowna General Hospital - 7 min drive - 7.1 km
  • Prospera Place - 8 min drive - 7.6 km
  • Waterfront Park - 8 min drive - 7.6 km

Getting around

  • Kelowna Intl. Airport (YLW) - 9 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪Cactus Club Cafe - ‬15 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Taco Time Cantina - ‬2 min drive

About this property

Comfort Suites Kelowna

Family-friendly 4-star hotel near Orchard Park Mall
As a guest of Comfort Suites Kelowna, you'll find an indoor pool, a waterslide, a 24-hour health club, and a hot tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 258 square feet (23 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Comfort Suites Kelowna. Self parking is free.

This Art Deco Kelowna hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 4 levels
  • 258 sq ft of conference space
  • 23 sq m of conference space
  • Built in 2009
  • To-go breakfast (free)
  • Ski lift tickets
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Ski passes
  • Stereo
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 1018 reviews
Rating 8 - Good. 290 out of 1018 reviews
Rating 6 - Okay. 80 out of 1018 reviews
Rating 4 - Poor. 36 out of 1018 reviews
Rating 2 - Terrible. 36 out of 1018 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fui Lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in service was great and located at a convenient place. Every staff we met were very friendly and helpful. Highly recommend this hotel to those who visit Kelowna
Stayed 1 night in May 2025

10/10 Excellent

Danny, Ottawa

Stayed 1 night in May 2025

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern room.
Stayed 2 nights in May 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Simmi

Stayed 1 night in May 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, rooms are large and very clean.
Stayed 2 nights in May 2025

10/10 Excellent

Doris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No issues

Just a quick overnight stay. No issues with the room or property
Stayed 1 night in May 2025

8/10 Good

Carolyn

Stayed 1 night in May 2025

10/10 Excellent

Amandeep

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Stayed 2 nights in May 2025

2/10 Terrible

Valentina

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience wouldn’t recommend
Stayed 1 night in May 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was a pleasant “no frills” hotel. Reasonably clean. The front desk staff we encountered were friendly and helpful. Our king suite was spacious. The bed was comfortable. The room was reasonably dark for sleep. We didn’t find it noisy at nigh/sleep time despite lots of families with young children staying at the property while we were there. The inclusive breakfast in the morning was “ok”. It was sustenance. Nothing fancy. It included a selection of cold cereals and milk, as well as oatmeal, a small selection of premade pastries, bread and English muffins for toast. They offered yogurt and hard boiled eggs. There was a DIY waffle press and batter dispenser. The hot items daily were scrambled eggs and sausages. There was an area with coffee tea and juice. We didn’t have any juice or tea but we felt the coffee could be better. Quite bland/watery.
Stayed 3 nights in May 2025

10/10 Excellent

Leah

Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

sara-marie berne

Stayed 1 night in May 2025

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast space was clean and well stocked.
Stayed 3 nights in May 2025

8/10 Good

Richard and Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in May 2025

10/10 Excellent

Linda

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were modern, clean, and very comfortable. I will choose this hotel again.
Stayed 2 nights in May 2025

10/10 Excellent

maryam

Liked: Cleanliness, staff & service, property conditions & facilities
All was good l
Stayed 1 night in May 2025

8/10 Good

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Thanks
Stayed 1 night in May 2025

10/10 Excellent

Alyxandra

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean for the most part.
Stayed 4 nights in May 2025

10/10 Excellent

Anna Marie

Travelled with family and small children
Liked: Amenities
Its clean and staff ensures everything is good
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Nathaniel

Stayed 2 nights in May 2025