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Comfort Suites Kelowna

4.0 star property
Family-friendly 4-star hotel near Orchard Park Mall

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Photo gallery for Comfort Suites Kelowna

Premium bedding, pillowtop beds, in-room safe, desk
Indoor pool
Lobby
Lobby
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
2656 Highway 97 N, Kelowna, BC, V1X4J4
  • Place, Mission Creek Regional Park
    ‪19 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪2 min drive‬
  • Place, Orchard Park Mall
    ‪3 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room

Room

Room

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite

Suite

Suite

9.2 out of 10
Wonderful
(86 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the area

Kelowna

Rutland stay.With a stay at this Rutland hotel, you'll be within 2 miles (3 km) of Orchard Park Mall and 6 miles (10 km) of Kelowna General Hospital. Prospera Place and Knox Mountain Park are also within 6 miles (10 km).

What's nearby

  • Mission Creek Regional Park - 19 min walk - 1.7 km
  • Scandia Golf & Games - 2 min drive - 2.0 km
  • Orchard Park Shopping Centre - 2 min drive - 2.3 km
  • Orchard Park Mall - 3 min drive - 2.3 km
  • St Andrews by the Lake - 3 min drive - 2.7 km

Getting around

  • Kelowna Intl. Airport (YLW) - 9 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬10 min walk
  • ‪The Jammery - ‬11 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Cactus Club Cafe - ‬15 min walk

About this property

Comfort Suites Kelowna

Family-friendly 4-star hotel near Orchard Park Mall
As a guest of Comfort Suites Kelowna, you'll find an indoor pool, a waterslide, a 24-hour health club, and a hot tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 258 square feet (23 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Comfort Suites Kelowna. Self parking is free.

This Art Deco Kelowna hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 4 levels
  • 258 sq ft of conference space
  • 23 sq m of conference space
  • Built in 2009
  • To-go breakfast (free)
  • Ski lift tickets
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Exterior
Holiday Inn Express & Suites Kelowna - East by IHG
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  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,006 reviews
The price is CA $139
CA $161 total
includes taxes & fees
Jan 12 - Jan 13
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Ski passes
  • Stereo
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Stayed 1 night in Oct 2025

8/10 Good

Jas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. I do wish it had a larger fridge, a water kettle
Stayed 2 nights in Oct 2025

10/10 Excellent

Khaila

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

8/10 Good

Jason

Liked: Cleanliness
Right in the heart of homeless and drug attics. Not the hotels fault by any means.
Stayed 3 nights in Oct 2025

2/10 Terrible

Leigha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service and was unclean.
Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay. Nice room & nice staff.
Stayed 3 nights in Sep 2025

8/10 Good

Sukhjit

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve been at better breakfasts with better pricing.
Stayed 3 nights in Aug 2025

8/10 Good

Trevor

Stayed 1 night in Oct 2025

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, pool with waterslide. Close to everything -downtown and airport
Stayed 1 night in Sep 2025

10/10 Excellent

Adele

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that it is gated but would be great if there was a option to open gate on main road.
Stayed 1 night in Oct 2025

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room we were assigned reamed of cigarette so much that after being in it for under 1 minute and leaving I smelled like an ashtray. Got reassigned to another room without issue but I asked that it please not be across from the elevator due to the noise. They assured me it wasn't. As soon as we got off the elevator, there it was facing the door. The third room was fij
Stayed 1 night in Sep 2025

8/10 Good

Penny, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Eleni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Aviva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love this hotel. We have stayed here quite a few time now with our kids. Beautiful rooms, great pool, and very nice breakfast. This always makes our trip to Kelowna well worthwhile. Staff is amazing. Thanks for a great weekend get away.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a business trip, traveling with a friend, and we had a very nice stay. rooms were very comfortable, clean, fresh and we highly recommend staying here.
Stayed 1 night in Sep 2025

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good!
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Clean and comfortable, staff pleasant. Good breakfast. But no towel racks in bathroom.
Stayed 1 night in Sep 2025

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly & helpful. Our room was very spacious with modern decor. Breakfast and free parking are always a bonus! Would recommend this hotel
Stayed 2 nights in Sep 2025

8/10 Good

Ian

Stayed 1 night in Sep 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Its in industrial area alot of homeless, the room wasnt fully clean some grossness in bathroom. The pool is too cold and slide is gross. Breakfast was good Have to ask for room cleaning but no one comes to do it they just replace towels didnt do the bed Wrongly booked so asked to cancel one day but becouse we were 3 hours bast cut off wouldnt work with us.
Stayed 2 nights in Sep 2025

8/10 Good

Stanley, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a little surprised to see numerous homeless people camping in the bushes just outside the hotel. Felt a little sketchy.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable family stay

The stay was excellent, the staff was very friendly, rooms were clean and comfortable. The kids had a fun time on the waterslide and it's the perfect way to get them tired after a day of travel. Only thing that would have been nice is a hook in the bathroom to hang the hand towel instead of leaving it on the counter.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Had a great stay. Staff was friendly and the rooms were clean and comfortable. The kids had a fun time on the waterslide! The bathrooms could use a hook to hang the hand towel instead of leaving it wet on the counter. Looking out the window of the hotel, there seemed to be a lot of unsavory people around that I'd rather not walk my kids past. I don't think I would walk around by myself. However the hotel itself was very safe and secure
Stayed 1 night in Sep 2025

10/10 Excellent

MIAO CHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Beverly

Stayed 2 nights in Aug 2025