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4.1 out of 5

"The court yard made you feel secluded yet on a nice vacation " More

By a verified traveller on Wed 21 Aug 2019

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Hotel Description

3-star eco-friendly hotel near Kelowna General Hospital

Close to airport

Within a 15-minute walk of this Central Okanagan hotel, you'll find Columbia Mountains and Mission Creek Regional Park. Orchard Park Mall and Capri Mall are also within 3 miles (5 km).

Free perks

This eco-friendly hotel features 2 spa tubs, an indoor pool, and a restaurant. Traveling on business? Take advantage of the 10 conference rooms, business center, and free airport shuttle. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free WiFi, iPod docks

The 176 guestrooms feature free WiFi, LCD TVs with cable channels, and thoughtful touches like bathrobes and slippers. Balconies or patios, iPod docks, and room service are also available.

Deluxe Room, 1 Queen Bed, Balcony, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$159* Per night/room 7 Apr. - 8 Apr.

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room, 1 King Bed with Sofa bed, Refrigerator, Tower (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Kelowna Hotel & Suites ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Kelowna Hotel & Suites

Everyone (5) Family (1)
4 out of 5

Posted by on 29 Jul. 2019

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Comment from Hotel Management

9 Aug. 2019 by Ryan

I wanted to thank you very much for taking the time to complete a review of your recent stay with us at the Best Western Plus Kelowna Hotel and Suites. We truly value each and every customer’s feedback as it helps us to maintain our high level of quality and service. We look forward to welcoming you back to the Best Western Plus in beautiful Kelowna, BC.

4 out of 5

It was a nice place to stay.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
They only let down was the outdoor hot tubs! Too cold to sit outside!

Posted by , from Port Coquitlam on 27 Feb. 2012

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4 out of 5
The court yard made you feel secluded yet on a nice vacation

Posted by on 21 Aug. 2019

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Comment from Hotel Management

22 Aug. 2019 by Ryan

I wanted to thank you very much for taking the time to complete a review of your recent stay with us at the Best Western Plus Kelowna Hotel and Suites. We truly value each and every customer’s feedback as it helps us to maintain our high level of quality and service. We look forward to welcoming you back to the Best Western Plus in beautiful Kelowna, BC.

4 out of 5
The room was excellent. I was disappointed that we did not get side-by-side rooms as I requested and phoned about twice. I could have been informed prior to arrival.

Posted by on 3 Oct. 2018

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Comment from Hotel Management

9 Oct. 2018 by Patrick

To whom it may concern, I am humbly apologetic in regards to your rooms not being side by side. Although we always do our best to honor our guest requests however, we do not guarantee it. I hope that we were able to have you as close as possible. I am pleased to hear that you were satisfied with your room. I hope that you had an opportunity to enjoy some of the hotel’s amenities and had a good time in Kelowna. If there is anything that you can think of that we could do to make your next stay more enjoyable, please let me know. Your feedback is important to us as we use it to ensure we deliver a Superior level of service for yourself and our future guests.Thank you again for your time and we look forward to welcoming you back the next time you need accommodation in Kelowna. Kind Regards Patrick M.

4 out of 5

Nice hotel close to the greyhound station.

Pros: Clean,convenient,good breakfast.
Cons: Bus shuttle service from the airport.
Although we only had about 8 hours at the hotel we found it to be comfortable, clean, and very convenient in that we needed to be at the bus station early in the morning. Breakfast was excellent.

Posted by on 16 Apr. 2018

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Comment from Hotel Management

20 Apr. 2018 by Emma Whanstall

Thank you so much! We look forward to your next stay!

4 out of 5

Great room but a bit noisy

Great room and having breakfast included was nice. The floors need to be insulated more as a lot of noise transmute from the top room. Otherwise awesome!

Posted by on 17 Oct. 2016

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Comment from Hotel Management

1 Nov. 2016 by Guest Services Manager

Thank you for your feedback. That is great to hear that you enjoyed your room and the included Hot Breakfast. Thank you for your comments regarding the noise, we will make sure to investigate this further. I am glad to see that it did not effect the overall enjoyment of your stay We appreciate your business and look forward to welcoming you back, should you need accommodation in Kelowna in the future.

5 out of 5

Very clean hotel and excellent service

Location: Very good location
Our stay was very comfortable. The hotel was very clean and we got excellent service. The location was ideal.

Posted by on 10 Jul. 2015

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About the Best Western Plus Kelowna Hotel & Suites

Location 2402 Highway 97 N, Kelowna, BC V1X4J1

Property Features

Best Western Plus Kelowna Hotel & Suites offers its guests 2 spa tubs, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 5910 square feet (549 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-friendly Best Western Plus Kelowna Hotel & Suites. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3-star Kelowna hotel is smoke free.

  • 1 building
  • 176 guestrooms or units
  • 8 levels
  • 5910 sq ft of conference space
  • 549 sq m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Kelowna, BC (YLW-Kelowna Intl.) (9.5 km / 5.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with iPod docking stations and safes. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Private balcony or patio
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.

Cornerstone Grill - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

97 Street Pub - This pub serves lunch, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a fitness center.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 19

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per pet, per day
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Kelowna
  • Best Western Kelowna
  • Best Western Kelowna PLUS
  • Best Western PLUS Kelowna
  • Best Western PLUS Kelowna Hotel
  • Kelowna Best Western
  • Kelowna Best Western PLUS
  • BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
  • Best Western Plus Kelowna Hotel And Suites
  • Best Western Plus Kelowna Hotel Kelowna
  • Best Western Plus Kelowna Hotel Suites
  • Plus Kelowna & Suites Kelowna
  • Best Western Plus Kelowna Hotel & Suites Hotel
  • Best Western Plus Kelowna Hotel & Suites Kelowna
  • Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Best Western Plus Kelowna Hotel & Suites offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
  • Green Tourism Business Scheme (GTBS)
url importing https://www.travelocity.ca/Kelowna-Hotels-Best-Western-Plus-Kelowna-Hotel-&-Suites.h2931-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.