"Clearly the décor is very unique and fun. Great deep bath tub and very comfortable bed. Love the location! I could not get the TV to work and there ... " More
Heart of Kelowna
At this Downtown Kelowna hotel, you'll be within a 5-minute walk of Okanagan Lake and City Park. Kasugai Gardens and Okanagan Lake Bridge are also within half a mile (1 km).
Sauna, terrace
This hotel features a seasonal outdoor pool and a rooftop terrace. Enjoy the spa tub and perks like free self parking and free WiFi. There's a sauna on site, and a 24-hour front desk and a terrace are also provided.
3 Feb. 2024 by Hotel Zed Team
Thank You for the rating, Bradley.
16 Jan. 2024 by Hotel Zed Team
Thanks for the rating
23 Jun. 2022 by C. Heather
Hello Donna, I'm so glad your enjoyed your stay with us! I'm very sorry to hear about the food in the fridge and the TV issues. We'll look into that and see how we can do better next time. I hope this helps!
25 Jul. 2020 by Emma
Thank you so much for your review, we're not often described as basic, but I do understand a few things have changed recently! We hope to make your stay extra next time and get that 5/5 for you!
19 Feb. 2020 by Emma
Thank you for your feedback, we are so sorry to hear that you had a negative experience on your visit to Hotel Zed Kelowna. I appreciate you bringing this to our attention in order to follow up with how we missed the mark with your visit. Please know that the issues with your neighbor were an exception to the rule, we do not usually have this kind of behavior and the people in question were followed up with. Please know that our team is here 24/7 to assist with any issues as well we have security and cameras monitored. I regret that this was not brought to our attention earlier, and hope that we can show you a stay more representative of our usual standards in the future. Kind regards, Emma, Hotel Manager
19 Jun. 2019 by Brooke
Thanks for the 5 star review! We look forward to seeing you again soon!
23 Feb. 2020 by Emma
Thank you so much for your thoughtfully written review Sharon, we hope to see you again on your next visit to Kelowna. Kind regards, Emma
The following facilities are closed seasonally each year. They will be closed from October 11 to June 1:
Hotel Zed Kelowna offers its guests a seasonal outdoor pool, a spa tub, and a sauna. Public spaces have free WiFi. A rooftop terrace, an arcade/game room, and a picnic area are also featured at the eco-certified Hotel Zed Kelowna. Self parking is free. Smoking is allowed in designated areas at this Kelowna hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hotel Zed Kelowna offers 55 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.
Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.