"Clearly the décor is very unique and fun. Great deep bath tub and very comfortable bed. Love the location!
I could not get the TV to work and there
...
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More
At this Downtown Kelowna hotel, you'll be within a 5-minute walk of City Park and Columbia Mountains. Okanagan Lake and Fintry Estate & Provincial Park are also within half a mile (1 km).
Renovated in 2016
This hotel features a seasonal outdoor pool and a rooftop terrace. Business travelers can take advantage of the free WiFi in public areas. Enjoy the spa tub and perks like free self parking.
Hotel Zed Kelowna ratings based on 5 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Hotel Zed Kelowna
Everyone (2)Couples (1)Family (1)
5 out of 5
Clearly the décor is very unique and fun. Great deep bath tub and very comfortable bed. Love the location!
I could not get the TV to work and there was left over food in the fridge from a previous guest.
Posted by Donna on 20 Jun. 2022
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Comment from Hotel Management
23 Jun. 2022
by C. Heather
Hello Donna,
I'm so glad your enjoyed your stay with us! I'm very sorry to hear about the food in the fridge and the TV issues. We'll look into that and see how we can do better next time. I hope this helps!
4 out of 5
This is a very basic hotel. Nothing super fancy. But it’s right at the lake, is within walking distance of so many places, and is just so unique and funky in design. It was super clean and quiet. It was so much fun to stay there.
Posted by Mmm, from Edmonton on 25 Jul. 2020
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Comment from Hotel Management
25 Jul. 2020
by Emma
Thank you so much for your review, we're not often described as basic, but I do understand a few things have changed recently! We hope to make your stay extra next time and get that 5/5 for you!
2 out of 5
I am honestly scared to ever book with Travelocity again if they rate this hotel a 4.3/5 - it is more like a 1/5 - pictures are extremely deceiving. the only decent part of this hotel was the lobby. drug addicts everywhere including renting rooms at the hotel. the staff was friendly & helpful, was supposed to stay for 2 nights, only stayed for one. their was pubic hair in the bathtub, among other uncleanliness issues. the room had clearly been barely cleaned. stayed in room 204, which over looked Kelowna's "Skid Row". Did not feel safe whatsoever. was more like a druggie, rent by the hour hotel. would not recommend at all.
Posted by a verified traveller on 18 Feb. 2020
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Comment from Hotel Management
19 Feb. 2020
by Emma
Thank you for your feedback, we are so sorry to hear that you had a negative experience on your visit to Hotel Zed Kelowna. I appreciate you bringing this to our attention in order to follow up with how we missed the mark with your visit. Please know that the issues with your neighbor were an exception to the rule, we do not usually have this kind of behavior and the people in question were followed up with. Please know that our team is here 24/7 to assist with any issues as well we have security and cameras monitored. I regret that this was not brought to our attention earlier, and hope that we can show you a stay more representative of our usual standards in the future. Kind regards, Emma, Hotel Manager
5 out of 5
Posted by a verified traveller on 18 Jun. 2019
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Comment from Hotel Management
19 Jun. 2019
by Brooke
Thanks for the 5 star review! We look forward to seeing you again soon!
5 out of 5
Propert is across from the beautiful beach park. Big trees and park setting is very relaxing. The 60’s retro theme is very charming and done well. The staff was extraordinary, helping us with unusual needs and up and helpful though-out the night. The large sauna gets super hot like any spa and there is an outdoor hot tub through winter and a pool in season. The rooms are very small but the space is used very well with lots of drawers if you stay longer and want to unpack. I could easily stay for a longer period happily.
Posted by SharonThibault on 21 Feb. 2020
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Comment from Hotel Management
23 Feb. 2020
by Emma
Thank you so much for your thoughtfully written review Sharon, we hope to see you again on your next visit to Kelowna. Kind regards, Emma
Hotel Zed Kelowna offers its guests a seasonal outdoor pool, a spa tub, and a sauna. Public spaces have free WiFi. A rooftop terrace, an arcade/game room, and a picnic area are also featured at the business-friendly Hotel Zed Kelowna. Self parking is free. A complete renovation of Hotel Zed Kelowna was completed in June 2016. Smoking is allowed in designated areas at this Kelowna hotel.
55 guestrooms or units
2 levels
Built in 1965
Terrace on the roof
Front desk (24 hours)
Express check-out
Game room or arcade
Outdoor picnic space
Smoking in designated areas
1 conference room
Family Friendly Amenities
Free WiFi
Arcade/game room
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Hotel Zed Kelowna offers 55 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Flat-screen television
Cable channels
Premium channels
Refrigerator
Luxury bedding
Shower and tub combination
Housekeeping (daily)
Local calls (free)
Toiletries (free)
Telephone
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 19
Check-in time ends at midnight
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: CAD 20 per pet, per day
Food and water bowls are available
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Car recommended
Guests will receive an email with special check-in instructions
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: CAD 20 per pet, per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel ZED
ZED Kelowna
Hotel ZED Kelowna Hotel
Hotel ZED Kelowna Kelowna
Hotel ZED Kelowna Hotel Kelowna
You should know
The seasonal pool will open June 01 and close October 10.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
