"This is a very basic hotel. Nothing super fancy. But it’s right at the lake, is within walking distance of so many places, and is just so unique and ... " More
Heart of Kelowna
A stay at this Downtown Kelowna hotel places you within half a mile (1 km) of Okanagan Lake and 2 miles (3 km) of Kelowna General Hospital. Okanagan College and Orchard Park Mall are also within 3 miles (5 km).
Renovated in 2016
This hotel features a seasonal outdoor pool and a rooftop terrace. Business travelers can take advantage of the free WiFi in public areas. Enjoy the spa tub and perks like free self parking.
Free WiFi, refrigerators
The 55 guestrooms have flat-screen TVs with cable channels and offer free WiFi and refrigerators. Premium bedding, free local calls, and desks are also available.
25 Jul. 2020 by Emma
Thank you so much for your review, we're not often described as basic, but I do understand a few things have changed recently! We hope to make your stay extra next time and get that 5/5 for you!
19 Feb. 2020 by Emma
Thank you for your feedback, we are so sorry to hear that you had a negative experience on your visit to Hotel Zed Kelowna. I appreciate you bringing this to our attention in order to follow up with how we missed the mark with your visit. Please know that the issues with your neighbor were an exception to the rule, we do not usually have this kind of behavior and the people in question were followed up with. Please know that our team is here 24/7 to assist with any issues as well we have security and cameras monitored. I regret that this was not brought to our attention earlier, and hope that we can show you a stay more representative of our usual standards in the future. Kind regards, Emma, Hotel Manager
19 Jun. 2019 by Brooke
Thanks for the 5 star review! We look forward to seeing you again soon!
23 Feb. 2020 by Emma
Thank you so much for your thoughtfully written review Sharon, we hope to see you again on your next visit to Kelowna. Kind regards, Emma
Hotel Zed Kelowna offers its guests a seasonal outdoor pool, a spa tub, and a sauna. Public spaces have free WiFi. A rooftop terrace, an arcade/game room, and a picnic area are also featured at the business-friendly Hotel Zed Kelowna. Self parking is free. A complete renovation of Hotel Zed Kelowna was completed in June 2016. Smoking is allowed in designated areas at this Kelowna hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hotel Zed Kelowna offers 55 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.