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The Royal Kelowna

4-star property
1288 Water Street, Kelowna, BC 1-855-887-0424
5.0 out of 5
Exceptional!
See all 5 travelocity Reviews

"Possibly the most beautiful property we’ve stayed at. Large unit with a gorgeous mountain and water views. Walkable to many restaurants. Outdoor pool ... " More

By a verified traveller on Mon 27 Mar 2023

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Hotel Description

4-star beachfront hotel with outdoor pool

Beachfront retreat

With a stay at this Kelowna Central Business District hotel, you'll be steps from Lake City Casino and Kelowna Art Gallery. Columbia Mountains and Waterfront Park are also within half a mile (1 km).

Renovated in 2021

3 spa tubs, an outdoor pool, and a gym are all featured at this traditional hotel. Enjoy the steam room and perks like free WiFi and a free airport shuttle. Self parking, a terrace, and a picnic area are also offered.

2 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max
CA $518* Per night/room 4 Jun. - 5 Jun.

1 Bedroom Suite King

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom Suite Queen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

The Royal Kelowna ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Royal Kelowna

Everyone (2) Family (3)
5 out of 5

Posted by on 8 Mar. 2022

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5 out of 5
Beautiful suite and great location! Friendly, helpful staff. I would definitely stay there again!

Posted by on 22 May 2019

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Comment from Hotel Management

23 May 2019 by Guest Services

Thank you for the fantastic review! We hope to welcome you back again soon.

5 out of 5
Possibly the most beautiful property we’ve stayed at. Large unit with a gorgeous mountain and water views. Walkable to many restaurants. Outdoor pool open in the winter was a big hit for the kids, and the rooftop view makes it even better.

Posted by on 27 Mar. 2023

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Comment from Hotel Management

29 Mar. 2023 by Garrett | Guest Services Supervisor

Dear Christi,Thank you for staying with The Royal Kelowna! We are super happy to hear, that you feel this way!Our property is amazing. We look forward to hosting you very soon!

5 out of 5
very quiet. looked to book for the summer but we are too late!! FULL!

Posted by on 10 Apr. 2021

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Comment from Hotel Management

15 Apr. 2021 by Front Desk Manager

Thank you for taking the time to review our property! We are glad you enjoyed your stay and hope to see you again soon.

5 out of 5
Close to all downtown amenities. Restaurants, beach, park

Posted by on 28 Nov. 2018

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Comment from Hotel Management

28 Nov. 2018 by Ryan Gray - Operations Manager

Thank you for your note on the proximity to so many of the wonderful features that Kelowna has to offer. As the city continues to grow, we have so many amazing new partners and experiences to offer each year and hope you'll be back to enjoy them again soon! Sincerely, Ryan G.

About the The Royal Kelowna

Location 1288 Water Street, Kelowna, BC V1Y 9P4

Property Features

As a guest of The Royal Kelowna, you'll find 3 spa tubs, an outdoor pool, a steam room, and a fitness center. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). A terrace, barbecue grills, and a vending machine are also featured at The Royal Kelowna. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Royal Kelowna was completed in June 2021.

  • 1 building
  • 63 guestrooms or units
  • 5 levels
  • Built in 2006
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Royal Kelowna offers 63 accommodations with fireplaces and washers/dryers. Rooms open to balconies or patios. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • In-room kitchen
  • Fireplace
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Jetted tub
  • Pull-out sofa bed
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Royal Kelowna offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 22.60 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach loungers
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 24 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Private Residence
  • Royal Private Residence Club
  • Royal Private Residence Club Hotel
  • Royal Private Residence Club Hotel Kelowna
  • Royal Private Residence Club Kelowna
  • Royal Private Residence Club Kelowna, Okanagan Valley
  • Royal Private Residence Club Resort Kelowna
  • Royal Private Residence Club Resort
  • The Royal Kelowna Hotel
  • The Royal Kelowna Kelowna
  • The Royal Kelowna Hotel Kelowna

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.